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Mike Castori
Mike Castori at Cape Coral Chrysler Dodge Jeep Ram

Mike Castori | Page 72

Service

Cape Coral Chrysler Dodge Jeep Ram

2200 NE Pine Island Rd
Cape Coral, FL 33909

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4.4
794 Reviews
4.4

794 Reviews

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794 Reviews of Mike Castori

November 24, 2021

Dealership Rating
Employee Rating

Brought my 2017 Jeep Grand Cherokee in for the 30,000 mile service. I was greeted by Mike Castori who checked me in and explained the service. The service was completed in about an hour (car wash include More

by dodgeram7
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
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Nov 24, 2021

Cape Coral Chrysler Dodge Jeep Ram responded

Thank you for taking the time to share your experience with us! We are very happy to hear that the values we instill in our organization transfer directly to you the customer. We look forward to seeing you again soon. All the best!

November 24, 2021

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Employee Rating

Friendly clean and mike castor is awesome.He always goes above and beyond your issue. More

by SOUTHWESTJOHNNY
Customer Service
Recommend Dealer
Yes
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Nov 24, 2021

Cape Coral Chrysler Dodge Jeep Ram responded

This is fantastic feedback! We thank you very much for your kind words and it will be our pleasure to serve you in the future. Have a great day!

November 24, 2021

Dealership Rating
Employee Rating

X x x c x x x x x c x c c x x f More

by jaredl114
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Christopher Reid , JAVIER GONZALEZ, Raymond Powers, CHARLES SANTANA

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Nov 24, 2021

Cape Coral Chrysler Dodge Jeep Ram responded

Thank you for the positive rating, Jared! Have a great day!

November 23, 2021

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Employee Rating

My service rep was Mike and he took very good care of my Jeep. The work was done faster than what I was told. My vehicle runs like almost new now. More

by bad_biker_2002
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
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Nov 23, 2021

Cape Coral Chrysler Dodge Jeep Ram responded

Thank you for your kind response! We always appreciate hearing positive feedback about your contact with our associates. We always ensure everyone in our organization has the same goal of providing the highest level of customer service possible. Have a great day!

November 22, 2021

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Employee Rating

My car was scratched while at the dealership. My good now has scratches on it I expect it will be repaired by the dealership More

by GYMRAT33916
Recommend Dealer
No
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Nov 22, 2021

Cape Coral Chrysler Dodge Jeep Ram responded

Thank you very much for bringing this to our attention. We are very sorry to hear that you found scratches on your vehicle. In order to ensure that we are able to connect with you, please include your name, contact information, and nature of any concerns to social@capecoralcdjr.com, we will be happy to reach out to you and discuss how we can assist you. Hope to hear from you soon.

Nov 23, 2021

Cape Coral Chrysler Dodge Jeep Ram responded

In order to ensure that we are able to connect with you, please include your name, contact information, and nature of any concerns to social@capecoralcdjr.com, we will be happy to reach out to you and discuss how we can assist you. Hope to hear from you soon.

Nov 22, 2021

GYMRAT33916 responded

I would just like to have the dealership fix the scratches on my hood I keep my vehicle in impeccable condition and was disappointed to see the scratches

November 17, 2021

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Employee Rating

Rep was very courteous and helpful made suggestions to buy into an oil plan that in the long run would save me money. More

by olson.jeff
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Christopher Reid , JAVIER GONZALEZ, Raymond Powers, CHARLES SANTANA

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Nov 18, 2021

Cape Coral Chrysler Dodge Jeep Ram responded

Thank you for your response! We always strive to make sure your experience with us is not only positive but efficient as well. We welcome your return in the future. Have a great day!

November 17, 2021

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Employee Rating

Nice lobby, attentive service, didn’t feel pressured to buy more than I needed. Yay. More

by oharerick
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
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Nov 18, 2021

Cape Coral Chrysler Dodge Jeep Ram responded

This is fantastic feedback! We thank you very much for your kind words and it will be our pleasure to serve you in the future. Have a great day!

November 16, 2021

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Employee Rating

Vehicle wouldn’t start. Under warranty. Towed,Repaired Vehicle wouldn’t start. Under warranty. Towed, Repaired Free, No Hassle! Thanks! I Love my Truck! More

by pottrobert5
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Christopher Reid , JAVIER GONZALEZ, Raymond Powers, CHARLES SANTANA

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Nov 17, 2021

Cape Coral Chrysler Dodge Jeep Ram responded

We appreciate your 5-star response! Thank you for your time and kind words. We will be here for any needs you should have in the future. Have a wonderful day!

November 14, 2021

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Employee Rating

This dealership is awesome. Everyone was helpful, polite and very knowledgeable about all the vehicles on the lot. More

by GCSTAVROS
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Christopher Reid , Jay Ganzi, JAVIER GONZALEZ, Patrick Lewis, Raymond Powers, Patricia Tolson, Joe

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Nov 15, 2021

Cape Coral Chrysler Dodge Jeep Ram responded

Thank you very much for the positive review! We strive to exceed expectations in all aspects of the industry. We are happy to welcome you to the family of customers that have had a similar experience such as yours. Best wishes!

November 10, 2021

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Employee Rating

Awesome experience, quick and to the point! Great communication and all my questions were answered More

by brittanycannova
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
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Nov 10, 2021

Cape Coral Chrysler Dodge Jeep Ram responded

This is fantastic feedback! We thank you very much for your kind words and it will be our pleasure to serve you in the future. Have a great day!

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