Mike Castori | Page 81

Steven in sales was great, very professional. He showed me around the lot looked at a few cars. Ended up getting the 2021 challenger. Witch I'm so happy with. Thank you! me around the lot looked at a few cars. Ended up getting the 2021 challenger. Witch I'm so happy with. Thank you! More

by austermand Verified Customer Verified Customer

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I got a text to bring my Jeep for oil changeI called to I got a text to bring my Jeep for oil change I called to make sure they made me appointment for 9:30 When I arrived i said I was here for oil change I got a text to bring my Jeep for oil change I called to make sure they made me appointment for 9:30 When I arrived i said I was here for oil change and rotation fir my lease Jeep He said I didn’t need it and I said you told me to bring it in he said I didn’t tell you anything I said ok you represent Cape Coral Jeep so that’s what I mean. He keep trying to talk me out of it. Saying I didn’t need it yet and bunch of stuff on the computer but I’m 73 yes old and that stuff is over my head so I sad now your just pissing me off I’m here just give me my oil change. Later when the car was ready I had some questions he was not friendly at but did answer my questions though you could tell I was bothering him it seemed. On my drive home I noticed they had not cleared of the dash that said I need a oil change I took like never figured out how to clear that off but I did. I had my ram truck serviced here and my wrangler too bought last 2 Jeep’s here And always had the best experience I have came here every since you opened the store. I plan to make many more trips on future Probably just miscommunication it happens.. More

by zegminner Verified Customer Verified Customer

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very professional and friendly service, did a great oil change job short waiting time about 1 hour from that I left the car for service to I left the dealer change job short waiting time about 1 hour from that I left the car for service to I left the dealer More

by info87 Verified Customer Verified Customer

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Met with a friendly hello and vehicle was whisked into service. Clean waiting area with tv and internet as well as free cold drink. My vehicle was returned quickly and washed. Great experience service. Clean waiting area with tv and internet as well as free cold drink. My vehicle was returned quickly and washed. Great experience More

by steve.payne61 Verified Customer Verified Customer

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They charge me an outrageous just for a diagnostic exam. That’s over twice the national average and double any other dealership in this area. I won’t be going back even though the work was good the price wa That’s over twice the national average and double any other dealership in this area. I won’t be going back even though the work was good the price was too high just to get it diagnostics test done More

by ishaqabdul797 Verified Customer Verified Customer

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Overpromised and underdelivered again.Even a simple Oilchange it's a waste of time there.Every Gasstation has a better Service Quality.For sure last time that I was there. Oilchange it's a waste of time there.Every Gasstation has a better Service Quality.For sure last time that I was there. More

by MBOERMEL Verified Customer Verified Customer

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Everything was good this time, except that the mechanics left black, greasy hand prints on the interior of my vehicle. I work hard to keep my vehicle clean, I just would appreciate it if the mechanics who a left black, greasy hand prints on the interior of my vehicle. I work hard to keep my vehicle clean, I just would appreciate it if the mechanics who are working on my vehicle or anyone else’s could be considerate and not leave dirty handprints on the interior. More

by sdillmore317 Verified Customer Verified Customer

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Thank you for seeing to our needs in such a timely and nice manner. The computer updates and all are a bit much, but I understand you are working on a program. Service Dept. Manager was great, but I don nice manner. The computer updates and all are a bit much, but I understand you are working on a program. Service Dept. Manager was great, but I don't recall his name. More

by joav19 Verified Customer Verified Customer

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My experience at this dealership is one of the best I had. Every employee that I came in contact with was very nice and helpful. had. Every employee that I came in contact with was very nice and helpful. More

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