Mike Cates

Fast, friendly personal service, made the buying experience as painless as possible. Very positive vibes all around…. experience as painless as possible. Very positive vibes all around…. More

by KEITHMDOBSON Verified Customer Verified Customer

Report | Print

Johnny & Mtn View Ford both Were great! Both were honest & trust worthy Next time i trade vehicles i will go to Mtn View Ford! Both were honest & trust worthy Next time i trade vehicles i will go to Mtn View Ford! More

by JAC3806 Verified Customer Verified Customer

Report | Print

Excellent service and communication when working on vehicle. Awesome customer support and care the whole process. vehicle. Awesome customer support and care the whole process. More

by CHARITY_COTTINGHAM Verified Customer Verified Customer

Report | Print

Each individual was very helpful in the selection of a vehicle. They all made sure everything was taken care of and explained thoroughly. vehicle. They all made sure everything was taken care of and explained thoroughly. More

Report | Print

Drive almost 2 hours. Kind of rough start but Brandon stepped in/up and got deal done. Only real issue had after deal, long story short, paperwork got misplaced and had t Kind of rough start but Brandon stepped in/up and got deal done. Only real issue had after deal, long story short, paperwork got misplaced and had to wait quite a while to get into finance. Once issue realized, lots of apologies and everything went smoothly and even dealing with finance personnel was a good experience. Felt like my “needs” were considered and not what they could just sell me. More

by Looking Verified Customer Verified Customer

Report | Print

The team at Mtn View Ford was patient, professional and knowledgeable. I love my brand new Ford, and I would highly recommend this dealership to anyone who looking to buy an automobile. knowledgeable. I love my brand new Ford, and I would highly recommend this dealership to anyone who looking to buy an automobile. More

Report | Print

I just purchased my first Ford ever. I worked with Mike Cates he was great. I did my research online met Mike he took me for a test drive. No hard pushy sales pitch just let me drive and I worked with Mike Cates he was great. I did my research online met Mike he took me for a test drive. No hard pushy sales pitch just let me drive and check out the truck. Very quick and easy purchasing experience Chad the sales manager was awesome very nice guy. More

Report | Print

Having been in the auto business for several years and having purchased many cars at many dealerships, this experience if not the best, was at least tied for the best I have had! Chris Yancy took care of having purchased many cars at many dealerships, this experience if not the best, was at least tied for the best I have had! Chris Yancy took care of me very well with little negotiation - as he says, car buying should not be stressful. Mike Cates was very helpful also at the outset of my search. The only small area I was not happy about was that it took a long time to finalize the paperwork however this was not the fault of Mountain View Ford as they had to hand complete severala documents as a workaround due to national software hack issue. Car was detailed well and all concerns, questions were addressed. There were several follow up messages by several staff members, assuring that I was served well, including Sales Management. Overall, I would highly recommend anyone checkout Mountain View Ford to purchase a vehicle. More

Report | Print

Mike met every target point I asked for in finding the Explorer I needed. Primarily, he met my goal of limited time spent dealing with paperwork. Excellent job respecting my time availability and getti Explorer I needed. Primarily, he met my goal of limited time spent dealing with paperwork. Excellent job respecting my time availability and getting me in my new vehicle. I would absolutely return again when needed. More

Report | Print

I was very impressed by the friendly professional experience that was presented to me and my wife. When I am in the market for another automobile I will definitely give you an opportunity to get my b experience that was presented to me and my wife. When I am in the market for another automobile I will definitely give you an opportunity to get my business. More

Report | Print