Mike Cescato

Excellent customer service, was kept well informed of services, and was notified of our next service, which would be six months services, and was notified of our next service, which would be six months More

by PAPADOC6 Verified Customer Verified Customer

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Everyone here is concerned with giving the customer complete satisfaction. Professional and personable service. They go above and beyond. complete satisfaction. Professional and personable service. They go above and beyond. More

by LADYMAG49 Verified Customer Verified Customer

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Michael was excellent as always and they did a good job fixing my brakes thank you fixing my brakes thank you More

by MCNABBJ Verified Customer Verified Customer

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My appointment was scheduled @ 1 pm and my vehicle was scheduled for work promptly. Michael, my service representative greeted me pleasantly and professionally providing the necessary information complete scheduled for work promptly. Michael, my service representative greeted me pleasantly and professionally providing the necessary information complete the service. After evaluating the service needed and expected time to complete the services. At my request I was given the Uber services for the time to complete the service’s. The uber service was excellent, I was able to complete a commitment near by , and received return uber service . I would rate my service over and beyond my expectations. The service cost was reasonable and I also received a coupon discount. My vehicle looked brand new after the included car wash. I have been a customer for a longtime and plan on continuing receiving service with this dealership, hopefully, the friendly competent service, Michael provided will be a ongoing experience. More

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All work was performed as promised with great communication and care. My vehicle was washed and vacuumed. communication and care. My vehicle was washed and vacuumed. More

by JOE.MIKUZIS Verified Customer Verified Customer

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Mike always take good care of my service needs when I come to the dealership come to the dealership More

by BOUCHEET128 Verified Customer Verified Customer

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The customer service I received from Mike was great from the time I pulled up until I drove off! the time I pulled up until I drove off! More

by MSVICKIN Verified Customer Verified Customer

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Excellent service. The representative kept me updated on everything that was going on. One of the top dealership in Illinois. The representative kept me updated on everything that was going on. One of the top dealership in Illinois. More

by JAHLOVERIPTON Verified Customer Verified Customer

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It was great. Mike was professional, knowledgeable, and polite. The wait time was very reasonable. I would definitely go back. Mike was professional, knowledgeable, and polite. The wait time was very reasonable. I would definitely go back. More

by PHOENIX1017 Verified Customer Verified Customer

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Mike was amazing throughout this process. I was very concern after the accident that something could be missed. He had my car checked out and then prepared to be repaired through the warranty I was very concern after the accident that something could be missed. He had my car checked out and then prepared to be repaired through the warranty program once the body shop completed their work. He has always given me good advise since the start of my ownership. I know sometimes he is tired and frustrated, but he maintains a professional posture and gets the job done. This is why my confidence is high in Mike's care of my car. I feel heard and not dismissed. That means a lot. More

by dsmith_12 Verified Customer Verified Customer

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