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Mike Cescato
Mike Cescato at INFINITI Of Orland Park
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Mike Cescato

Service Advisor

INFINITI Of Orland Park

8751 W 159th St
Orland Park, IL 60462

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4.9
88 Reviews
4.9

88 Reviews

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88 Reviews of Mike Cescato

May 02, 2025

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Employee Rating

I’ve had my Infiniti for 6 yrs, and I have had nothing but a positive experience with this dealership! Kerrie was a pleasure to work with and stayed on top of getting my car serviced. Also placed me in More

by TAMIMASTIN
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Kerrie Garrison

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April 30, 2025

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Employee Rating

Service at Infiniti of Orland Park is always a pleasant experience. Michael Cescato is helpful and informative during the maintenance visit. More

by Bev
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Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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May 01, 2025

INFINITI Of Orland Park responded

Bev, thank you so much for your wonderful feedback. We are happy you always have a pleasant experience and thank you for your loyal support. Michael is certainly a fan favorite and we're glad to hear he was helpful to you. Kind regards, INFINITI of Orland Park

April 30, 2025

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I was pleased with the service I received on my visit to the dealership that day. More

by RNOW301
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Kerrie Garrison, Christine Griswold, LaToya Tenton

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May 01, 2025

INFINITI Of Orland Park responded

RNOW301, thank you for your feedback and business! We are happy to hear you had a positive experience and look forward to seeing you again. Kind regards, INFINITI of Orland Park

April 18, 2025

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Employee Rating

Excellent customer service and very professional. Exceeded my expectations with prompt and efficient service. Service representative friendly, knowledgeable tops in my book 5 stars. More

by WMJPALMER
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Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Apr 21, 2025

INFINITI Of Orland Park responded

WMJPALMER, we are delighted to hear Mike, and our team provided excellent customer service and exceeded your expectations! We appreciate the wonderful feedback as we strive for excellence and reviews like this. We appreciate you and look forward to seeing you again. Kind regards, INFINITI of Orland Park

April 15, 2025

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Employee Rating

Latonya greeted me with a friendly smile. She kept me up to date on the status of my repairs and made sure I was happy with what had been done. More

by Jbutlerriskmanagement
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: LaToya Tenton

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Apr 17, 2025

INFINITI Of Orland Park responded

Jbutlerriskmanagement, we are so happy to hear Latonya and our team took care of your service needs and you were happy. We appreciate you and look forward to seeing you again. Kind regards, INFINITI of Orland Park

April 04, 2025

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Employee Rating

Great Experience! !! My Service Department Representative, Mike Cescato, was professional, knowledgeable, and he kept me informed of the status of my vehicle. Every s More

by AMJOINER
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Apr 04, 2025

INFINITI Of Orland Park responded

Hi AMJOINER, Thank you so much for your glowing review and kind words about Mike and our team. We're happy to hear you had a great experience. We value your feedback and business and look forward to seeing you again! Kind regards, INFINITI of Orland Park

February 24, 2025

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Employee Rating

As usual I had a wonderful experience. I had a new service advisor who was very knowledgable and professional and the service was done in a timely fashion. More

by MARIEWARE1269
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: LaToya Tenton , Frank Popo

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Feb 27, 2025

INFINITI Of Orland Park responded

Thank you for your kind words! We're so glad to hear that you had a wonderful experience and that your new service advisor provided knowledgeable and professional assistance. It's great to know that the service was completed in a timely manner. We appreciate your continued support and look forward to serving you again! Best Wishes, INFINITI Of Orland Park

February 19, 2025

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Employee Rating

Excellent service. I was pleasantly greeted. I spent time in the waiting area relaxing, enjoying coffee and watching TV. More

by DOLLY.COOPER
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Kerrie Garrison, Christine Griswold, LaToya Tenton

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Feb 19, 2025

INFINITI Of Orland Park responded

Thank you for your kind words! We're glad to hear you had an excellent experience and felt welcomed. It’s great to know you were able to relax and enjoy your time in our waiting area. We appreciate your feedback and look forward to serving you again! Best Wishes, INFINITI Of Orland Park

February 16, 2025

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Employee Rating

Excellent service everyone was very courteous professional and attentive. The customer service was excellent and outstanding. More

by TSTEPHENS62
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Kerrie Garrison, Christine Griswold, LaToya Tenton

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Feb 18, 2025

INFINITI Of Orland Park responded

Thank you for your kind words and 5-star review! We're thrilled to hear that you received excellent service and that our team was courteous, professional, and attentive. Providing outstanding customer service is our top priority, and we appreciate your recognition. We look forward to serving you again in the future! Best Wishes, INFINITI Of Orland Park

February 12, 2025

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Employee Rating

The dealership and the workers are always amazing. Kerrie is a gem to your company. More

by KNOXIE4
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Kerrie Garrison, Christine Griswold, LaToya Tenton , The tech who worked on my vehicle on 1/23/25

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Feb 12, 2025

INFINITI Of Orland Park responded

Thank you so much for your kind words! We're thrilled to hear that Kerrie made such a positive impression on you. We'll be sure to pass along your compliment to her. We're grateful for your continued support and look forward to assisting you again in the future! Best Wishes, INFINITI Of Orland Park

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