Mike Cescato

Infinity of Orland moved location to Nissan of orland and I was extremely disappointed with the level of service. We waited close to 5 minutes and no one ever came out to greet us. Waiting room was small and I was extremely disappointed with the level of service. We waited close to 5 minutes and no one ever came out to greet us. Waiting room was small and crowded. Driver service that was offered at infinity of orland was not offered here. Attention to customer service was subpar I will not be returning to this location. More

by LGRAIBER Verified Customer Verified Customer

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Micheal is a very talented player and he has always been very good at his job. He keeps you informed about what is going on with my vehicle and he explains everything and goes through everything on the rece very good at his job. He keeps you informed about what is going on with my vehicle and he explains everything and goes through everything on the receipt. He has great people skills and he is always very knowledgeable and greets you with a smile 😊. More

by davis15609 Verified Customer Verified Customer

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This dealership is always professional and provides good customer service by keeping you informed during your wait time . customer service by keeping you informed during your wait time . More

by CAPRISCA Verified Customer Verified Customer

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From the moment I walked through the door and shook hands with my service advisor, Michael C. He made me feel like I was in good hands, which I very much appreciate it. Especially since I live in the state o with my service advisor, Michael C. He made me feel like I was in good hands, which I very much appreciate it. Especially since I live in the state of Maryland. Would I visit this dealership again, without a doubt!!! More

by CjC Verified Customer Verified Customer

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The staff was amazing it was a bit expensive but the job got done right! got done right! More

by HCANO Verified Customer Verified Customer

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Another good experience at this dealer. Service advisor was very pleasant and welcoming. Had an oil change and tire rotation, done in a satisfactory amount of time. Was kept updated on pr Service advisor was very pleasant and welcoming. Had an oil change and tire rotation, done in a satisfactory amount of time. Was kept updated on progress. Will be returning here for my next oil change. More

by JOEDOBOSZ Verified Customer Verified Customer

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He was very helpful and kind. Thank you for everything. I appreciate it and look forward to working with him again. Thank you for everything. I appreciate it and look forward to working with him again. More

by evaml1022 Verified Customer Verified Customer

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The provide excellent service and are always very nice people to be around thank you very much people to be around thank you very much More

by AFORD1964 Verified Customer Verified Customer

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My service advisor Mike, was amazing. He explained everything and kept m e updated on the progress of my service. My car was returned to me clean. Thank you, Infiniti of Orland. He explained everything and kept m e updated on the progress of my service. My car was returned to me clean. Thank you, Infiniti of Orland. More

by DEBYANN1A Verified Customer Verified Customer

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Good service. I received a call that a part was recalled on my 2021 QX50. The part was replaced and I needed a new battery. Michael, the service representative ass I received a call that a part was recalled on my 2021 QX50. The part was replaced and I needed a new battery. Michael, the service representative assisted me with a coupon to lower the price and always informed me of the status of my car. More

by DAINA.NELSON Verified Customer Verified Customer

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