Mike Cescato
Mike Cescato at INFINITI Of Orland Park

Mike Cescato

Service Advisor

INFINITI Of Orland Park

8751 W 159th St
Orland Park, IL 60462

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4.9
131 Reviews
4.9

131 Reviews

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131 Reviews of Mike Cescato

October 15, 2025

Dealership Rating
Employee Rating

Excellent customer service. Mr. Mike is very knowledgeable about the business process and the mechanics are awesome. More

by GAILSIMAGING
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Oct 15, 2025

INFINITI Of Orland Park responded

Thank you! We're glad Mike and our team provided excellent service. We appreciate you choosing us. Best Wishes, INFINITI Of Orland Park

October 13, 2025

Dealership Rating
Employee Rating

Mike is very knowledgeable and very pleasant to deal with. He is always willing to address any concerns or questions I may have. More

by SEV
Service Price Transparency
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Service Communication
Recommend Dealer
Yes
Oct 13, 2025

INFINITI Of Orland Park responded

Thank you! We’re glad Mike’s knowledge and helpfulness made your experience positive. He’ll be happy to hear your kind words! Best Wishes, INFINITI Of Orland Park

October 07, 2025

Dealership Rating
Employee Rating

Service and the representative are always providing outstanding services and always set my mind at ease. More

by JAHLOVERIPTON
Service Price Transparency
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Service Communication
Recommend Dealer
Yes
Oct 07, 2025

INFINITI Of Orland Park responded

Thank you for your kind words! We’re thrilled to hear our team consistently provides outstanding service and peace of mind. We appreciate your trust and look forward to serving you again! Best Wishes, INFINITI Of Orland Park

October 07, 2025

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Employee Rating

I really appreciate how clean and pleasant the environment is. The staff is very friendly and helpful. It's just always a good experience. More

by OVERALL
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Oct 07, 2025

INFINITI Of Orland Park responded

Thank you for sharing your experience! We’re glad you enjoy our clean, welcoming environment and friendly, helpful staff. We look forward to seeing you again soon! Best Wishes, INFINITI Of Orland Park

October 04, 2025

Dealership Rating
Employee Rating

Professional and to the point. I appreciate them keeping me in the loop with recommendations More

by lwestbrookjr
Service Price Transparency
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Service Communication
Recommend Dealer
Yes
Oct 06, 2025

INFINITI Of Orland Park responded

Thank you for your feedback! We’re glad our team could provide professional service and keep you informed throughout. We appreciate your business! Best Wishes, INFINITI Of Orland Park

October 04, 2025

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Excellent customer service! I won’t be going anywhere else as long as i have Infiniti More

by DEANDRETHOMAS281
Service Price Transparency
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Service Time
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Recommend Dealer
Yes
Oct 06, 2025

INFINITI Of Orland Park responded

Thank you for your kind words! We’re thrilled to hear you’re happy with our service and look forward to continuing to take care of you and your Infiniti. Best Wishes, INFINITI Of Orland Park

October 01, 2025

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Employee Rating

Service was punctual and transparent. They did a good job of diagnosing a “transient “ problem. Getting a car was is always a nice touch, too. More

by BRUCE.SIROTA
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Oct 02, 2025

INFINITI Of Orland Park responded

Thank you for your feedback! We’re glad our team provided timely, transparent service and helped diagnose the issue. We’re also happy you enjoyed the convenience of a loaner car. We appreciate your trust and look forward to serving you again! Best Wishes, INFINITI Of Orland Park

September 27, 2025

Dealership Rating
Employee Rating

The dealership Listen to my all my Concerns and resolved all my issues quickly . It was also easy to make a appointment More

by TUGGA21
Recommend Dealer
Yes
Sep 29, 2025

INFINITI Of Orland Park responded

Thank you for your feedback! We’re glad our team was able to address your concerns quickly and make scheduling easy for you. Best Wishes, INFINITI Of Orland Park

September 26, 2025

Dealership Rating
Employee Rating

I felt like I was a part of a family, the customer service I received from LaToya was absolutely superb. She kept me well aware of everything that was done with h my car. I appreciated her kindness. More

by HLINDSEY0
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Sep 29, 2025

INFINITI Of Orland Park responded

Thank you for sharing your experience! We’re so glad LaToya made you feel like family and kept you informed every step of the way. We’ll be sure to share your kind words with her! Best Wishes, INFINITI Of Orland Park

September 26, 2025

Dealership Rating
Employee Rating

I brought my car in for some service and the entire experience was great. They were able to have all the work performed under my extended warranty. They kept me well informed throughout the process More

by dmburek61
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Sep 26, 2025

INFINITI Of Orland Park responded

Thank you! We’re glad your service was covered under warranty and that our team kept you informed throughout the process. Best Wishes, INFINITI Of Orland Park

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