Mike Cescato
Mike Cescato at INFINITI Of Orland Park

Mike Cescato | Page 14

Service Advisor

INFINITI Of Orland Park

8550 W 159th Street
Orland Park, IL 60462

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4.8
161 Reviews
4.8

161 Reviews

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161 Reviews of Mike Cescato

October 01, 2024

Dealership Rating
Employee Rating

The service was outstanding. I would definitely recommend my friends and family to this dealership when ever they are purchasing a new car. More

by JAHLOVERIPTON
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Christine Griswold , Sebastian Badillo, Kerrie Garrison, LaToya Tenton

Nov 12, 2024

INFINITI Of Orland Park responded

Thank you for your fantastic review! We’re thrilled to hear that you had an outstanding experience and appreciate your willingness to recommend us to your friends and family. Your support means a lot to us, and we look forward to continuing to provide exceptional service for all your future car purchases! Best Wishes, INFINITI Of Orland Park

October 01, 2024

Dealership Rating
Employee Rating

Service agent was knowledgeable and very patient . He explained everything in layman’s terms and set up a plan for future service. More

by JAMESWJACKSONJR
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Nov 12, 2024

INFINITI Of Orland Park responded

Thank you for sharing your positive experience! We’re so glad to hear that our service agent was knowledgeable, patient, and able to explain everything clearly. It's great to know that you feel confident about the plan for your vehicle’s future service. We look forward to continuing to provide you with excellent care in the future! Best Wishes, INFINITI Of Orland Park

September 26, 2024

Dealership Rating
Employee Rating

We have been customers of this dealership for over 20 years. Mike Cescato has always been outstanding when we’ve needed the Service separtment More

by JBUTLERRISKMANAGEMENT
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Nov 12, 2024

INFINITI Of Orland Park responded

Thank you for being such loyal customers for over 20 years! We truly appreciate your continued trust in our dealership. We're thrilled to hear that Mike Cescato has consistently provided you with outstanding service over the years. Your feedback means a lot to us, and we look forward to continuing to exceed your expectations for many more years to come! Best Wishes, INFINITI Of Orland Park

September 23, 2024

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Employee Rating

Kerrie went above and beyond! ! Excellent customer care!! I highly recommend Infiniti Orland Park and will only go to this location in the future!! More

by CAPORALEGABE
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Christine Griswold , Kerrie Garrison, LaToya Tenton

Nov 12, 2024

INFINITI Of Orland Park responded

Thank you for your wonderful feedback! We’re thrilled to hear that Kerrie provided such exceptional customer care and made your experience memorable. Your recommendation means a lot to us, and we’re honored to be your preferred Infiniti location. We look forward to serving you again in the future! Best Wishes, INFINITI Of Orland Park

September 21, 2024

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Employee Rating

Mike Cescato is knowledgeable and helpful. Service department is excellent and timely. i appreciate it. More

by JSKOREK54
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Nov 12, 2024

INFINITI Of Orland Park responded

Thank you for the kind words! We’re delighted to hear that Mike's knowledge and helpfulness, along with our service department's efficiency, made your experience a positive one. We truly appreciate your feedback and look forward to serving you again in the future! Best Wishes, INFINITI Of Orland Park

September 16, 2024

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Employee Rating

It’s always a pleasure, both the service and the team. I would highly recommend this dealership. More

by MARIEWARE1269
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: LaToya Tenton

Sep 19, 2024

INFINITI Of Orland Park responded

Thank you for your kind words and recommendation! It’s always a pleasure serving you, and we look forward to continuing to exceed your expectations! Best Wishes, INFINITI Of Orland Park

September 13, 2024

Dealership Rating
Employee Rating

Professional and efficient service! ! I was from out of State and needed a tire replacement. I was treated the way a regular customer wants to be treated. More

by JFPIZZI
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Sep 19, 2024

INFINITI Of Orland Park responded

Thank you for your wonderful feedback! We’re so glad we could assist you promptly and efficiently, even though you were from out of state. It’s our goal to treat every customer, whether local or visiting, with the same level of care and respect. We appreciate your trust and hope to welcome you back anytime you're in the area! Safe travels! Best Wishes, INFINITI Of Orland Park

September 11, 2024

Dealership Rating
Employee Rating

The staff there are very attentive and absolutely willing to supply the best service . I have all intentions on coming back here for continuance of service. Thank You. More

by RLJLRJ1434
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Christine Griswold , Kerrie Garrison, LaToya Tenton

Sep 12, 2024

INFINITI Of Orland Park responded

Thank you for your wonderful feedback! We’re glad to hear that our staff was attentive and provided you with the best service. We appreciate your intention to return for continued service and look forward to seeing you again. Thank you for choosing us! Best wishes, INFINITI Of Orland Park

September 09, 2024

Dealership Rating
Employee Rating

The staff were very professional and polite. They kept me updated on the service of my vehicle. More

by IVANA.TATE
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: LaToya Tenton

Sep 11, 2024

INFINITI Of Orland Park responded

Thank you for your kind words! We’re pleased to hear that our staff’s professionalism and communication met your expectations. Keeping our customers informed and comfortable throughout the service process is important to us. If you have any further feedback or need assistance, feel free to reach out. We look forward to your next visit! Best Wishes, INFINITI Of Orland Park

September 08, 2024

Dealership Rating
Employee Rating

Great environment and amazing staff clean facility great workers and knowledgeable. I would recommend this car dealership. More

by BSUNDANCE98
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Christine Griswold , Kerrie Garrison, LaToya Tenton

Sep 11, 2024

INFINITI Of Orland Park responded

Thank you so much for your fantastic feedback! We’re thrilled to hear that you enjoyed our clean facility, knowledgeable staff, and welcoming environment. Your recommendation means a lot to us! If there’s anything else we can assist you with, please don’t hesitate to reach out. We look forward to seeing you again soon! Best Wishes, INFINITI Of Orland Park

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