Mike Cescato
Mike Cescato at INFINITI Of Orland Park

Mike Cescato | Page 15

Service Advisor

INFINITI Of Orland Park

8550 W 159th Street
Orland Park, IL 60462

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4.8
161 Reviews
4.8

161 Reviews

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161 Reviews of Mike Cescato

September 05, 2024

Dealership Rating
Employee Rating

Truly exceptional service and customer care. Very professional and good competitive prices. Thank you for the help More

by rodonis2016
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Christine Griswold , Kerrie Garrison, LaToya Tenton

Sep 12, 2024

INFINITI Of Orland Park responded

Thank you for your kind words! We’re thrilled to hear that you found our service and customer care exceptional, and that you appreciated our professionalism and competitive prices. We’re grateful for the opportunity to assist you and look forward to serving you again in the future. Best wishes, INFINITI Of Orland Park

September 05, 2024

Dealership Rating
Employee Rating

Christine did an awesome job! I'm a long term customer and I'm sure I’ll be back soon. I love the new text messages and technology used to advise me of the status of my repairs an More

by CCATJR
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Christine Griswold , Kerrie Garrison, LaToya Tenton

Sep 12, 2024

INFINITI Of Orland Park responded

Thank you, Charles, for your wonderful feedback! We’re thrilled to hear that Christine did an awesome job and that you’re enjoying the new text messages and technology for updates on your repairs and maintenance. Your continued loyalty means a lot to us, and we look forward to serving you again soon. All the best! Best wishes, INFINITI Of Orland Park

September 01, 2024

Dealership Rating
Employee Rating

Love love love the experience at the dealership. You guys really took care of me More

by FELAE40
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Christine Griswold , Kerrie Garrison, LaToya Tenton

Sep 12, 2024

INFINITI Of Orland Park responded

Thank you so much for your kind words! We’re thrilled to hear that you loved your experience at the dealership and felt well taken care of. Your satisfaction is our top priority, and we’re delighted to have met your expectations. We look forward to assisting you again in the future! Best wishes, INFINITI Of Orland Park

August 29, 2024

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Employee Rating

Good service. Quick service and very courteous personal. I am very satisfied with my treatment. More

by KLDORRIS1964
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Brittany Blunt, Brian Coster, Christine Griswold , Sebastian Badillo, Kerrie Garrison, Terry Lewis, Eddie Marquie, Mimi Nofal, LaToya Tenton

Sep 12, 2024

INFINITI Of Orland Park responded

Thank you for your feedback! We’re pleased to hear that you received quick and courteous service and that you’re very satisfied with your treatment. We appreciate your kind words and look forward to continuing to provide you with excellent service in the future. Best wishes, INFINITI Of Orland Park

August 27, 2024

Dealership Rating
Employee Rating

The service in the Orland Park location is always exceptional. I continue to come back because I trust the staff to do a great job every time! More

by SHERRYMALLIT
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Sep 12, 2024

INFINITI Of Orland Park responded

Thank you for your kind words! We’re thrilled to hear that you consistently have an exceptional experience at our Orland Park location and that you trust our staff to provide great service every time. Your continued support means a lot to us, and we look forward to serving you in the future! Best wishes, INFINITI of Orland Park

August 24, 2024

Dealership Rating
Employee Rating

Excellent customer service! ! You won’t be disappointed in price and professional service. 100 % satisfaction More

by ALLIEABBY2
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Kerrie Garrison

Sep 12, 2024

INFINITI Of Orland Park responded

Thank you for your fantastic feedback! We’re delighted to hear that you experienced excellent customer service and found our pricing and professionalism to your satisfaction. We aim for 100% satisfaction, and we’re thrilled that we met your expectations. We look forward to serving you again! Best wishes, INFINITI Of Orland Park

August 16, 2024

Dealership Rating
Employee Rating

I am always impressed with the impeccable service I receive from customer service and the service department. The waiting area is always clean and the hot chocolate is awesome! I love the new machine. More

by KNOXIE4
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Christine Griswold , Kerrie Garrison, LaToya Tenton

Sep 12, 2024

INFINITI Of Orland Park responded

Thank you for your fantastic feedback! We’re thrilled to hear that our customer service and service department continue to impress you. It’s great to know you enjoy our clean waiting area and the hot chocolate from the new machine. We appreciate your support and look forward to your next visit! Best Wishes, INFINITI Of Orland Park

August 15, 2024

Dealership Rating
Employee Rating

Service was perfect, Great customer service love the coffee very friendly and will visit again More

by gcharl_2004
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Lucas Galifos , Kerrie Garrison, LaToya Tenton, John Vanik

Sep 12, 2024

INFINITI Of Orland Park responded

Thank you for your kind words! We're delighted to hear that you enjoyed the service, customer experience, and our coffee. It’s always our goal to create a welcoming atmosphere, and we’re glad you felt that. We look forward to your next visit! Best Wishes, INFINITI Of Orland Park

August 13, 2024

Dealership Rating
Employee Rating

They are helpful and with good vibes, friendly caring making sure you are satisfy they exercise great patients with you, thanks. More

by HARRIS5141
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Christine Griswold , Kerrie Garrison, LaToya Tenton, CHUCK TECHNICIAN IS OF GREAT CLASS

Sep 05, 2024

INFINITI Of Orland Park responded

Thank you for the kind words! We’re delighted to hear that our team provided helpful, friendly, and patient service. Your satisfaction is our priority, and we appreciate your positive feedback. If you need anything else, just let us know! Best Wishes, INFINITI Of Orland Park

August 09, 2024

Dealership Rating
Employee Rating

Very quick repairs! ! Great communication with me by service dept staff! I was pleasantly surprised given last minute need due to vandalism of my car More

by JASZYMANSKI1965. JAMES SZYMANSKI
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: LaToya Tenton

Sep 05, 2024

INFINITI Of Orland Park responded

We’re glad to hear that your repairs were completed quickly and that the service department communicated effectively with you, especially given the last-minute nature of your visit. We hope your car is all set now, and we appreciate your feedback. If you need anything else, don’t hesitate to reach out! Best Wishes, INFINITI Of Orland Park

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