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Mike Cescato
Mike Cescato at INFINITI Of Orland Park

Mike Cescato | Page 8

Service Advisor

INFINITI Of Orland Park

8550 W 159th Street
Orland Park, IL 60462

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4.8
161 Reviews
4.8

161 Reviews

Write a Review

161 Reviews of Mike Cescato

May 20, 2025

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Employee Rating

As ALWAYS the service is the best in the industry, and the advisors are topshelf. More

by docreeves QX30
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: LaToya Tenton, Austin Copley

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May 20, 2025

INFINITI Of Orland Park responded

Thank you for the kind words! We're thrilled to hear our service and advisors continue to exceed your expectations. We truly appreciate your loyalty! Best Wishes, INFINITI Of Orland Park

May 19, 2025

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Employee Rating

My visit at the dealership was great they did all my service in under an hour and even washed my car. More

by Sal Pino
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Christine Griswold , Kerrie Garrison, LaToya Tenton

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May 20, 2025

INFINITI Of Orland Park responded

Thank you for the great feedback! We’re happy to hear your service was quick and that you appreciated the car wash. We look forward to your next visit! Best Wishes, INFINITI Of Orland Park

May 14, 2025

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Employee Rating

The Service Department is really good! I had my vehicle in for an oil change and they do the overall inspection to notify me of anything else that is needed to keep my 2021 QX80 running i More

by marymachart
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Christine Griswold , LaToya Tenton

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May 20, 2025

INFINITI Of Orland Park responded

Thank you for the great review! We're glad to hear our service team is helping keep your QX80 in top shape. Christine and Mike will be thrilled to know they made a positive impact. We appreciate your trust and look forward to your next visit! Best Wishes, INFINITI Of Orland Park

May 13, 2025

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This is the only place I will purchase a car from love the staff so friendly great place More

by WEBBTRUCK22
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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May 20, 2025

INFINITI Of Orland Park responded

Thank you so much for the wonderful feedback! We're honored to be your go-to place for purchasing a car. It means a lot to know you love our friendly staff and the overall experience. We truly appreciate your loyalty and look forward to seeing you again! Best Wishes, INFINITI Of Orland Park

May 07, 2025

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Employee Rating

Latoya was amazing in up front with you about what’s going on with your vehicle More

by CALISARAGGS
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Christine Griswold , Kerrie Garrison, LaToya Tenton

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May 08, 2025

INFINITI Of Orland Park responded

Calisaraggs, on behalf of LaToya and our team, we sincerely thank you for your review, feedback and business! Kind regards, INFINITI of Orland Park

May 02, 2025

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Employee Rating

I’ve had my Infiniti for 6 yrs, and I have had nothing but a positive experience with this dealership! Kerrie was a pleasure to work with and stayed on top of getting my car serviced. Also placed me in More

by TAMIMASTIN
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Kerrie Garrison

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May 06, 2025

INFINITI Of Orland Park responded

TAMIMASTIN, thank you so much for your positive feedback and loyal support! We're happy to hear Kerrie took care of you and you received great service. Kind regards, INFINITI of Orland Park

April 30, 2025

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Employee Rating

I was pleased with the service I received on my visit to the dealership that day. More

by RNOW301
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Christine Griswold , Kerrie Garrison, LaToya Tenton

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May 01, 2025

INFINITI Of Orland Park responded

RNOW301, thank you for your feedback and business! We are happy to hear you had a positive experience and look forward to seeing you again. Kind regards, INFINITI of Orland Park

April 30, 2025

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Employee Rating

Service at Infiniti of Orland Park is always a pleasant experience. Michael Cescato is helpful and informative during the maintenance visit. More

by Bev
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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May 01, 2025

INFINITI Of Orland Park responded

Bev, thank you so much for your wonderful feedback. We are happy you always have a pleasant experience and thank you for your loyal support. Michael is certainly a fan favorite and we're glad to hear he was helpful to you. Kind regards, INFINITI of Orland Park

April 18, 2025

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Employee Rating

Excellent customer service and very professional. Exceeded my expectations with prompt and efficient service. Service representative friendly, knowledgeable tops in my book 5 stars. More

by WMJPALMER
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Apr 21, 2025

INFINITI Of Orland Park responded

WMJPALMER, we are delighted to hear Mike, and our team provided excellent customer service and exceeded your expectations! We appreciate the wonderful feedback as we strive for excellence and reviews like this. We appreciate you and look forward to seeing you again. Kind regards, INFINITI of Orland Park

April 15, 2025

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Employee Rating

Latonya greeted me with a friendly smile. She kept me up to date on the status of my repairs and made sure I was happy with what had been done. More

by Jbutlerriskmanagement
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: LaToya Tenton

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Apr 17, 2025

INFINITI Of Orland Park responded

Jbutlerriskmanagement, we are so happy to hear Latonya and our team took care of your service needs and you were happy. We appreciate you and look forward to seeing you again. Kind regards, INFINITI of Orland Park

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