Mike Ciarlone | Page 27

I did a lot of research looking for a new vehicle that would suite my needs and landed on a crossover utility vehicle. I also decided to try and stick with Ford due to the fact that they did not take the would suite my needs and landed on a crossover utility vehicle. I also decided to try and stick with Ford due to the fact that they did not take the bailout money and have been making great strides in reliability over recent years. I ended up focusing on the Ford Edge and Brian Hoskins Ford had the best price for a used Edge Limited AWD with low miles. I contacted the dealership with the cars.com chat feature initially and worked directly with Mike Ciarlone, he was knowledgeable and friendly and gave me all the information I needed in a short time frame. I had to travel 40+ miles to go see him but he was very accommodating, to the point of coming in on his day off. I had just closed on my house and was hoping to keep the transaction brief to which Mike and his finance manager were great. I have purchased a lot of cars in a short driving history (12 cars at age 28) and this was one of, if not the most pleasant experience I have had... and it was for a used car! An unfortunate misstep on my part during the process was that I left my Oakley sunglasses in the visor of the car I traded in, when contacted Mike was great and took great care of my sunglasses, shipping them to me that day packaged with care. I cannot stress how accommodating and understanding he was from start to finish for this car buying process. I would definitely recommend this dealership to anyone reading this and to all of my family and friends. Fair trade price, fair vehicle price, and a constant focus on customer satisfaction...how can you go wrong? More

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I had stopped by to look at a Ford Explorer SportTrac on Sunday and sent an email to Michael that I would stop by for s test drive. Michael was off the day I stopped in but Marie took care of me. After th Sunday and sent an email to Michael that I would stop by for s test drive. Michael was off the day I stopped in but Marie took care of me. After the test drive and while waiting for some finance numbers, I was browsing their website on my iPhone. Looking at the used car inventory, I found an Infiniti FX35. I asked to test drive it which they happily did. I went home, did my homework and sent Michael an email to call me the next day. I was planning to finance it with my credit union and gave Michael the rate and term; he was able to match it and I went in that afternoon and drove the Infiniti home. I my brief interaction with Hoskin's Ford, I found everyone to be friendly and professional. I buy a lot of cars and anytime I can get what I want, get in and out of the dealership without the high pressure, it is a good experience. More

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I met Mike via the internet. We basically did the deal over the internet before I had the pleasant experience of meeting him. Mike is an exceptional salesman and individual. Very friendly and very knowl over the internet before I had the pleasant experience of meeting him. Mike is an exceptional salesman and individual. Very friendly and very knowledgable of the products at Brian Hoskins Ford. He made sure I knew everything about the new FordFocus before I left the dealership. I also had the pleasure of meeting Brian Hoskins himself. Also a very personable and friendly person. This is the very first new Ford I have purchased and will not be the last especially from this dealership. If anyone is looking for a great compact with great gas mileage stop by Brian Hoskins Ford in Coatesville and ask for Mike Ciarlone. Tell them Warren sent you. More

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I enjoyed my experience with Brian Hoskins Ford. The sales staff was very helpful and went the extra mile and helped me in my purchase of a new Ford Focus. I will recommend the dealership in the future. sales staff was very helpful and went the extra mile and helped me in my purchase of a new Ford Focus. I will recommend the dealership in the future. More

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Pleasant buying experience. Felt that I received a fair price for a quality car. Team was professional and pleasant. Would return for future purchases. Would recommend to friends and family. price for a quality car. Team was professional and pleasant. Would return for future purchases. Would recommend to friends and family. More

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Michael was wonderful to work with on the purchase of our new car. He was extremely prompt on returning calls and going the extra mile to make our buying experience very pleasant. new car. He was extremely prompt on returning calls and going the extra mile to make our buying experience very pleasant. More

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Mike was great to work with, very honest and friendly! Would recommend him to everyone. Athosphere in dealership was relaxed and very friendly, although did not have anyone to greet us when we walked in, Would recommend him to everyone. Athosphere in dealership was relaxed and very friendly, although did not have anyone to greet us when we walked in, had to wait for someone to come out of offices to ask to see Mike. But otherwise, great place to purchase car! More

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The service was excellent! I inquired about a vehicle with internet pricing, and the first time the numbers were brought out to me, I could tell they wanted to make a deal! Needless to say, they did and with internet pricing, and the first time the numbers were brought out to me, I could tell they wanted to make a deal! Needless to say, they did and I LOVE my new Explorer!!! They were also very friendly! More

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I filled out the online info that I was interested in a used car they had on their lot and Mike gave me a call with in an hour. I explained what i was look for and that I was on a tight budget, he called m used car they had on their lot and Mike gave me a call with in an hour. I explained what i was look for and that I was on a tight budget, he called me back with info that was very helpful but I let him know that I needed to extend the loan to 60 months, that's when Ed got involved. I received a call Monday morning that they could work with me on that. I went to the site Monday night, looked at and test drove the Durango, then met with Scott and drove it off the lot. Very helpful, friendly and listened to what I was looking for and got everything lined up for me. I will recommend them to my friends and family and concider them first for all my future veichles. BJ - West Chester, PA More

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Mr. Ciarlone was extremely helpful and extremely informative. This was the first new car I have purchased and I was not entirely sure what my options were. He gave me a list of potential vehicles informative. This was the first new car I have purchased and I was not entirely sure what my options were. He gave me a list of potential vehicles and helped me narrow it down within about an hour. Being a full time student and only working part time, I was not sure if I would be able to get an affordable financing option. The employees at Brian Hoskins were able to work with me and ultimately give me a monthly payment that I could comfortable afford without putting to much money down. I would highly recommend this dealership to anyone in the area who is looking for a new car. More

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