Mike Constantine | Page 2

They are amazing! ! Thank you so much for taking the time to deliver professional reassuring service to your customer!!! God bless you!!! ! Thank you so much for taking the time to deliver professional reassuring service to your customer!!! God bless you!!! More

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Got caught-up in holiday rush. Let customer satisfaction suffer. Hard to see me returning Let customer satisfaction suffer. Hard to see me returning More

by JURCOV Verified Customer Verified Customer

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Mike was very responsive and picked up the vehicle and returned within the agreed time frame. So far however this "infotainment" system issue with the car has yet to be resolved. Both car and phone all in returned within the agreed time frame. So far however this "infotainment" system issue with the car has yet to be resolved. Both car and phone all indicate software is up to date however the google assistant and android auto features consistently fail and it is beyond frustrating. I would like to be contacted to make arrangements to get these issued resolved. I had zero issue using wireless Android auto on the Ford truck I traded in. Looking at online groups for the chevy 2500 my issues are NOT uncommon More

by jimmyjavurek Verified Customer Verified Customer

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Great! Fixed everything, all four incidentals, on my Blazer EV exterior as I requested. Thanks George Moore Chevy Fixed everything, all four incidentals, on my Blazer EV exterior as I requested. Thanks George Moore Chevy More

by mdminfl Verified Customer Verified Customer

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No matter when and what the reason for my visit, I'm always taken care of. always taken care of. More

by bartonl0 Verified Customer Verified Customer

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The people are very friendly through out the dealership and your service department is outstanding and your service department is outstanding More

by jaxmovers52 Verified Customer Verified Customer

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The service team always provides great service and is sure to get the job done right sure to get the job done right More

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James took care of us with professionalism and made us aware of status and we it would be completed aware of status and we it would be completed More

by JACKSONVILLETRUCKSHOP Verified Customer Verified Customer

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DO NOT GO TO GEORGE MOORE CHEVY! !!!! I brought my car in because the apple car play was not working. They said they found the problem it would be 995.92 and suggested about $3000 in !!!! I brought my car in because the apple car play was not working. They said they found the problem it would be 995.92 and suggested about $3000 in additional maintenance since I just hit 100,000. I told them great fix just the screen for now. Then when I go to pay it gets mentioned that it does not work with the newest phones… which I have. They took some money off but I was still expected to pay $650 for them to not fix my issue. I go back later because it’s not sitting right with me and ask to speak with the general manager. Instead they have me speak with someone who is not the GM. He says he will listen to the phone logs but he does not believe there is anything else they can do. No surprise to anyone but I was supposed to get a call by the end of the day Friday now it’s afternoon on Monday and I never received a call. As the car was in the shop they had a sales person message me asking if I wanted a free quote and when I didn’t respond he went forward and did it anyway. When I got home I tried the system with an old phone that used to work. It didn’t work with that phone, I took a video and showed them. They told me they can’t find any problems. I had to bring my car back because it still wasn’t working. I asked for the list of compatible phones that they mentioned. I was told they will send it over that day, still haven’t received it. Overall it was a terrible experience and waste of money. They lost my trust and loyalty. I don’t plan on going back to them for the maintenance or any future cars. I still don’t have my car back with the features that they “fixed” because I had to bring it back in because it wasn’t fixed. More

by EROSE9980 Verified Customer Verified Customer

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Kelsey, Mike, and James were great during my new tire selection and installation. I was not happy with the tires handling so they facilitated another set of tires under the warranty. They listened to and selection and installation. I was not happy with the tires handling so they facilitated another set of tires under the warranty. They listened to and delivered on my special requests to protect the trucks interior. As a seven year customer I would recommend this service team. More

by charlesgray1961 Verified Customer Verified Customer

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