Mike Crocker

“Horrible to Excellent. My experience with Jim Hudson is completely polar from sales to service! I left the dealership feeling I had a good “honest” deal only to find o My experience with Jim Hudson is completely polar from sales to service! I left the dealership feeling I had a good “honest” deal only to find out 60 days after purchase that I had been lied to. Originally, I had asked to tag the vehicle in South Dakota like my others. They brought back two price. Saying S. Dakota was about $1500 and S. Carolina was $599. I said that surprised me as SD is always less. As you pay an upfront 4% tax but never taxed again on the vehicle only a tag renew which is minimal. Their response was quote” No, S. Carolina is only 599 for the same thing.” Do SC and we can get the price where you want it”. Against my better judgement but being new to SC I went along with it. Only to find out on the day my first payment was due I owe ANOTHER $1000+ dollars to the county. The exact tax I explained I was trying to avoid by tagging it in South Dakota! Which anyone is allowed to do, by the way. They pulled this trick to make the over all numbers work in the deal, so I would buy. Completely against what I said I wanted and now I’ll end up paying thousands more than what I thought to fix this and retag it in SD! This also makes me wonder what else they tricked me into, with the additional warranty & financing. Buyer Beware!!! After being ripped off on the sales floor, I now enter the service part of “THE JIM HUDSON EXPERIENCE!” Absolutely incredible! Best customer service I’ve ever had from any dealership (including luxury brands) in 40 years of buying cars. Communication A+, Time in Service A+, Politeness A+, Quality of Work A+ Overall a fantastic group of service department staff! Can’t be beat. The sales team? Watch out! My advice, buy your Toyota elsewhere as I was tricked on the sale but feel good about having it serviced at Jim Hudson. “ More

Report | Print

I waited for 4 hours for an oil change and tire rotation. The employees gave me no directions about checking in and I finally found out after an hour that I needed to stand outside of my car. I stood outside The employees gave me no directions about checking in and I finally found out after an hour that I needed to stand outside of my car. I stood outside of my car for 45 minutes. Apparently it takes another two hours to change oil and rotate tires. Ridiculous! More

Report | Print

The person that checked me (chris) in took the time to really get to the root of the issue. Very helpful and issue was resolved. really get to the root of the issue. Very helpful and issue was resolved. More

Report | Print

Even though my last Toyota was not purchased from Jim Hudson, I will assure the rest of my vehicle purchases would not be anywhere else!!!! Finest service dept. known to mankind. Truly a major asset to Hudson, I will assure the rest of my vehicle purchases would not be anywhere else!!!! Finest service dept. known to mankind. Truly a major asset to Toyota Motor Company. More

Report | Print

This was a painless, efficient process of getting the required maintenance performed. Very pleasant staff, comfortable waiting area, informative video review, nice clean car, completed in exactly the est required maintenance performed. Very pleasant staff, comfortable waiting area, informative video review, nice clean car, completed in exactly the estimated time. Good experience! More

Report | Print

In the 5 years I have Bern dealing with this dealership, I have never had a bad experience. The service has always been prompt and convenient as possible. I have never had a bad experience. The service has always been prompt and convenient as possible. More

Report | Print

My first new car was my 2014 Camry. The buying experience was great and routine maintenance has been nothing but exceptional. My next Toyota will be bought and maintained at Jim Hudson Toyota in Irmo. was great and routine maintenance has been nothing but exceptional. My next Toyota will be bought and maintained at Jim Hudson Toyota in Irmo. More

Report | Print

Great service good facilities Awesome staffGreat Great service good facilities Awesome staff Great price Hunter Limeback the BEST Cookies and coffee excellent Great service good facilities Awesome staff Great price Hunter Limeback the BEST Cookies and coffee excellent More

Report | Print

Tried other dealer closer to home but came back to Hudson because of their customer service. They treat you like a guest and service time impressed me! because of their customer service. They treat you like a guest and service time impressed me! More

Report | Print

Christian did a great job for me promptly. I am a long time customer and my service contact retired. Really great to start a new relationship with Christian. time customer and my service contact retired. Really great to start a new relationship with Christian. More

Report | Print