Mike Crocker | Page 10

Always a pleasant experience at your dealership! I always ask for Mike Crocker and he never fails to accommodate me in every way. He is always very courteous and takes time to listen to my concerns. I always ask for Mike Crocker and he never fails to accommodate me in every way. He is always very courteous and takes time to listen to my concerns. Excellent service! Wouldn't go anywhere else. More

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Regular oil change As always, service was done in a timely manner. Mike Crocker was courteous and helpful to answer questions. Visiting Jim Hudson Toyota is always a ple As always, service was done in a timely manner. Mike Crocker was courteous and helpful to answer questions. Visiting Jim Hudson Toyota is always a pleasant experience. It's reassuring to be cared for by professionals. More

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Trust We have been taking our cars to Toyota for about 8 years. The most important factor is that I trust Mike Crocker. Our cars have always ran well, We have been taking our cars to Toyota for about 8 years. The most important factor is that I trust Mike Crocker. Our cars have always ran well, and I give Toyota Service credit for this. I know it's a business, but I also believe that Mike really cares about us. When my daughter's brake pads were very low, he made a point of expressing his concern. When the cost is more than I can afford at a particular time, he provides me with the information I need to prioritize. The service is excellent; there was only one time (in 8 years) I was not originally satisfied, and they kindly investigated the problem again. The estimates I've been given to get the work done have been accurate. The environment is comfortable, and I often use one of two computers they make available to clients. If I can not stay, they will kindly drive me to work or home and then drop off my car. Oh, and they will wash the outside of your car. Without any hesitation, I recommend taking your car for service at this location and having Mike assist you. More

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Warrenty Problem My Highlander's sunroof stopped working in the open position on Friday night. I went to Jim Hudson first thing Saturday morning, there when the doors My Highlander's sunroof stopped working in the open position on Friday night. I went to Jim Hudson first thing Saturday morning, there when the doors opened, and explained to them what the problem was. The service department jumped right on it, had the problem fixed and I was out the door in 30 minutes with a working sunroof. They explained to me what had happened with it, that a sensor had went bad, and sent me on my way. Couldn't ask for better service and response to my problem. More

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Excellent Service We have been using Jim Hudson's service since we purchased our Sequoia in 2008. We have always been very pleased with the courteous and friendly serv We have been using Jim Hudson's service since we purchased our Sequoia in 2008. We have always been very pleased with the courteous and friendly service. The service writer keeping us informed of the status of the vehicle is also impressive. of course the coffee is also great and pricing is reasonable. . More

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Always a quality experience with service department Called Jerry Kilgo, our go to guy with all service calls. He scheduled our Saturday appointment accurately and I promptly received the notice. Ar Called Jerry Kilgo, our go to guy with all service calls. He scheduled our Saturday appointment accurately and I promptly received the notice. Arrived in time for my appointment and the bays were busy. After a reasonable wait I was pleasantly greeted by an advisor and handed off to Mike Crocker, whom Jerry arranged to handle my appointment. Mike verified all work scheduled. He called me as work was wrapping up and took the time to explain all work performed and even replaced a bad battery under warranty. That's the level of service we have come to expect and why we bring our vehicles to Jim Hudson. Thanks Jerry and Mike! More

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Excellent service! Mike Crocker is a man of integrity, and he always delivers the service requested, and is always on time. He is friendly, and knowledgeable, and a plea Mike Crocker is a man of integrity, and he always delivers the service requested, and is always on time. He is friendly, and knowledgeable, and a pleasure to deal with! Jim Grimes Irmo More

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Professional people and caring attitude I had my car serviced Saturday and you guys were awesome very professional and great to deal with. They were very busy but told me how long the wait w I had my car serviced Saturday and you guys were awesome very professional and great to deal with. They were very busy but told me how long the wait would be and my car was ready sooner than expected. I've dealt with several dealerships in my lifetime but you dealership is off the change so much better than any other kudo's to all that make the experience so wonderful!! Mike is a gem he is thoughtful and professional. More

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Efficient service at reasonable cost One of the best service experiences at any Toyota dealer from California to New Jersey and anywhere in between. Kee p up the great work! One of the best service experiences at any Toyota dealer from California to New Jersey and anywhere in between. Kee p up the great work! More

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Service I had a 10:15 AM appt. Had to wait two hours before car was finished. I don't see the need to have an appointment when it doesn't seem to matter. I had a 10:15 AM appt. Had to wait two hours before car was finished. I don't see the need to have an appointment when it doesn't seem to matter. Sarah Elliott More

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