Mike Crocker | Page 11

Great service I have taken my car to Jim Hudson Toyota for many years and have never had a bad experience. Everyone is very nice and professional and, if your servi I have taken my car to Jim Hudson Toyota for many years and have never had a bad experience. Everyone is very nice and professional and, if your service associate is busy, someone else will get your paperwork started. Most recently I had to have my car towed to Jim Hudson on a Saturday night because my alternator died. Danny Creamer called me first thing Monday morning to get the process started and called not much later to tell me the problem and the plan for fixing it. During the process I was able to get a ride to work with Carl( who was very friendly), and ,because of my late work schedule, Mr Creamer arranged for my car to be dropped off to me!! I have also worked with Mike Crocker several times in the past and had wonderful experiences. I keep going back to Jim Hudson Toyota because of the great customer service. It really does make a difference!! S Smith More

Report | Print

Service Trip Great job as always by the service team. Mike was friendly and he kept me informed about the recommended service and price. They got me out of the d Great job as always by the service team. Mike was friendly and he kept me informed about the recommended service and price. They got me out of the door in a timely manner. More

Report | Print

Friendly, quick and efficient as always We get all three of our Toyotas serviced here. The staff is always friendly and helpful. Easy to get appointments online. The staff explains the se We get all three of our Toyotas serviced here. The staff is always friendly and helpful. Easy to get appointments online. The staff explains the services provided and gives a great update on the condition of the vehicle. More

Report | Print

Friendly, effiicient It is always easy to make a service appointment. The work is good and I feel safe in driving a car that has been well serviced. It is always easy to make a service appointment. The work is good and I feel safe in driving a car that has been well serviced. More

Report | Print

Great Service and Sales Support All together a great experience from initial contact to service after the sale. David did a great job in satisfying all of my purchasing goals, the p All together a great experience from initial contact to service after the sale. David did a great job in satisfying all of my purchasing goals, the parts department did a great job is assisting me with accessory purchases and the service department did a wonderful job in services both of our Toyotas. Definately a good experience all the way around. More

Report | Print

Service too Fast I brought my 2012 Prius in for 35,000 mile service and before I could check the news on my IPad, service was completed and the car was washed and wait I brought my 2012 Prius in for 35,000 mile service and before I could check the news on my IPad, service was completed and the car was washed and waiting on me. Mike Crocker was his usual helpful and accommodating self. With the quality of Toyota cars and the capable competency of staff at Jim Hudson, getting my vehicle serviced is a pleasure. More

Report | Print

JIm Hudson is top notch, from top to bottom! I brought my 2014 Prius V for 30,000 mile service (previously put 65,000 miles on a 2012 Prius V, and 140,000 miles on a 2007 Prius, all serviced here I brought my 2014 Prius V for 30,000 mile service (previously put 65,000 miles on a 2012 Prius V, and 140,000 miles on a 2007 Prius, all serviced here). I have been VERY impressed with Jim Hudson's sales, service and finance dept has been outstanding since my first dealing with them. Service is almost always done within an hour, so I always enjoy waiting and partaking in the café. (This time it was a 4:30 appt, so the café was not open, to my dismay.) I usually have Mike Crocker, but this time he was not here, so Patrick Meyer took care of me. I had had trouble with the "park assist" feature, and found no one in the service writers knew anything about it. He wrote it up as inop, and came and got me later from the waiting room for the mechanic to walk me through it's use. It works perfectly, I was just using it incorrectly. I am so impressed with Hudson, that my 2007 was towed to another dealership before, and while it was there, I bought a new one from Jim Hudson. I would never set foot in the other Toyota dealership again, because of their poor and unknowledgeable service dept. This is my Toyota home! More

Report | Print

Professional and Proficient Recently had 20,000 mile service on my '14 4 Runner. Vehicle was serviced in a timely fashion. As usual, Service Advisors are friendly, professional, Recently had 20,000 mile service on my '14 4 Runner. Vehicle was serviced in a timely fashion. As usual, Service Advisors are friendly, professional, and always answer any questions that I may have. Highly recommended. More

Report | Print

Needed a wiper blade Had to get a wiper blade as only Toyota makes the back wiper blade for the 4 Runner. Mike ALWAYS takes very good care of us. He is an asset to Jim Hud Had to get a wiper blade as only Toyota makes the back wiper blade for the 4 Runner. Mike ALWAYS takes very good care of us. He is an asset to Jim Hudson. 5 people were out the day we were there and Mike was helping everyone and still had a smile on his face! More

Report | Print

always a fantastic experience! Mike Crocker always shows the best service when i bring in my vehicles for service. Knowledgeable and courtesy is his strong suit. Keep up the great Mike Crocker always shows the best service when i bring in my vehicles for service. Knowledgeable and courtesy is his strong suit. Keep up the great work! More

Report | Print