Mike Crocker | Page 15

I have a 1999 4Runner with 330,000 miles. I purchased new from Toyota Center, but followed JB Storey to Jim Hudson. I have always had excellent experiences with maintenance at Jim Hudson's. I have deal new from Toyota Center, but followed JB Storey to Jim Hudson. I have always had excellent experiences with maintenance at Jim Hudson's. I have dealt with Mike Crocker who has always been excellent, and I have dealt with other maintenance personnel with no complaints, and always pleasant, competent service. The formula for success is simple, competent, honest, and treating customers as you would like to be treated. Jim Hudson is to be complemented. Thank you. Rob Clark More

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Easy service. Drove right in, Mike greeted us with a smile, listened to us, talked WITH us about what was going to happen and kept us informed on how long the service would take. Car was ready early, i smile, listened to us, talked WITH us about what was going to happen and kept us informed on how long the service would take. Car was ready early, it was washed, and Mike explained what happened and when the next service would be. Super. More

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Well pleased with service and accommodations offered by dealership. Would recommend Jim Hudson to anyone who is shopping for vehicle or having one serviced. Mike Crocker is wonderful to deal with. I hav dealership. Would recommend Jim Hudson to anyone who is shopping for vehicle or having one serviced. Mike Crocker is wonderful to deal with. I have always gotten excellent service at a competitive price. More

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Excellent service - always friendly and informative............would not take my care to be serviced anywhere else. I do have a complaint that is not against Jim Hudson or my service man, informative............would not take my care to be serviced anywhere else. I do have a complaint that is not against Jim Hudson or my service man, Mike Crocker, concerning the light assembly on my car. I have had a running light replaced three times, had the entire light assembly replaced in 2011 under a recall, had to have a light replaced since that time, now I have no bright beams or running lights and was informed by Mike that I need another complete light assembly. I am running only on low beam lights and wondering when that part of the assembly is going to go out. Something is wrong with this pictured that the light assemblies on my car are only lasting approx 3 years - I do not have 2700.00 to have this replaced, nor do I feel I should be required to pay for a replacement when Toyota is aware of the problem and so far has not been taken care of on my car. So I will be taking my complaint to Toyota headquarters - Let me reiterate, I have NO complaints against Jim Hudson Toyota or Mike Crocker - I realize this is something out of their hands, but just wanted to voice this concern. I am very loyal Toyota customer and have been for years, and do not allow anyone but Toyota dealerships do maintenance and repairs on my cars. More

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Jim Hudson Toyota has always been excellent in their Service Department with J.B. Storey and Mike Crocker. My husband and I moved from another Toyota dealership to Jim Hudson because of these employees Service Department with J.B. Storey and Mike Crocker. My husband and I moved from another Toyota dealership to Jim Hudson because of these employees and the trust level which was already established over years of car service. we have never been disappointed with our service and continue to feel well taken care of. The Jim Hudson Cafe has been a wonderful addition to the warm and friendly atmosphere of the dealership where adults and children are cared for during their 30 minute wait for car service with offerings of free coffee and freshly baked cookies. Throughout the day the Cafe offers home-cooked delicious breakfast omelets and croissants, gourmet sandwiches, salads and pizza choices. Actually, my husband and I have even been known to meet here for lunch while out in this area - it is delicious and quick. In addition, wide screen TV and Wi-Fi connection available and age appropriate movies for children are offered. What a pleasant place to spend the time it takes to keep our Toyota up and running for thousands of miles. More

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I have been a extremely satisfied customer at JH Toyota for the last 5 years Now that my wife & I live in Thomson, Ga. I still drive the 50mi. to have everything serviced on both my '04 Lexus & my '02 Sie for the last 5 years Now that my wife & I live in Thomson, Ga. I still drive the 50mi. to have everything serviced on both my '04 Lexus & my '02 Sieana As an example: I have TWICE purchased top line Michelins (MXV 4) for my Lexus Mike Crocker has always been there for my needs & has NEVER preformed work that was not necessary at that time I wish to thank ALL of you at the Service Center that make up the team !!!!! JAY WOODS More

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Showed up first thing Saturday morning for an oil change without an appointment. They got me in and out fast. Friendly service without pitch for parts/services not really necessary. You guys are great!! without an appointment. They got me in and out fast. Friendly service without pitch for parts/services not really necessary. You guys are great!! Keep up the good work and I'll keep coming your way for cars and service! More

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Excellent service from start to finish. We looked at 3 different dealerships in Columbia area and Jim Hudson's was the best experience by far. All the employees are friendly and helpful. I never felt pus different dealerships in Columbia area and Jim Hudson's was the best experience by far. All the employees are friendly and helpful. I never felt pushed, hasseled or rushed. They made me a very fair offer on my trade in and when I asked for some minor cosmetic issues to be repaired on the used vehicle they were selling me didn't bat an eyelash. I didn't have to do some song and dance negotiating. Furthermore I had my toddler with me the entire time and between the playroom, the I house theater showing Lion King, Madagascar etc and the free popcorn and cookies she didn't want to leave. It's a 5 star organization. John R in sales is thorough, professional and extremely considerate of my time. We love our car and look forward to more business with Jim Hudson. More

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Totally satisfied with the manner in which my warranty work was handled. The work was done under an extended warranty which was bought at the time the car was purchased. Mike Crocker and others in servic work was handled. The work was done under an extended warranty which was bought at the time the car was purchased. Mike Crocker and others in service are to be highly commended. More

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I have had nothing but good service from jim hudson toyota, the people who work there are always courteous and willing to assit. The service area is top notch.I like the concept of being able to observ toyota, the people who work there are always courteous and willing to assit. The service area is top notch.I like the concept of being able to observe the mechanics fron the waiting area. More

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