Mike Cross | Page 2

Jeffery Gainer and John Noble were patient, professional, informative and very personable. I was lucky enough getting people with years of experience, it’s a pleasure doing business with them. I went as f informative and very personable. I was lucky enough getting people with years of experience, it’s a pleasure doing business with them. I went as far as putting my opinion on YELP as well. More

by alr999 Verified Customer Verified Customer

Helpful 0

Report | Print

I was hoping for a better overall experience after initially beginning my purchase with mike Cross. A lot of time was wasted once the "paperwork" was taken to the GM for a supposed adjustment. Event initially beginning my purchase with mike Cross. A lot of time was wasted once the "paperwork" was taken to the GM for a supposed adjustment. Eventually, we came to an agreement, but as with all dealerships I've done business with before; I feel he (GM) did his best to get me to accept their worst. Additionally, when I drove off the lot, ALL FOUR tires needed 10+ psi of air added. The engine start/stop function is inoperable and requires service. I'm still waiting to hear back from Kia regarding the promised paint repair to the rear bumper. More

by crystalpcb Verified Customer Verified Customer

Helpful 0

Report | Print

Clean and beautiful showroom. Very knowledgeable and friendly staff. They offered us drinks and snacks. Very knowledgeable and friendly staff. They offered us drinks and snacks. More

by lisabarton Verified Customer Verified Customer

Helpful 0

Report | Print

Everyone is very friendly and helpful. They went out their way to make sure I was satisfied. They went out their way to make sure I was satisfied. More

by dynesia7 Verified Customer Verified Customer

Helpful 0

Report | Print

Mike made the whole process a breeze. No nonsense dealership; we are happy with the new car. No nonsense dealership; we are happy with the new car. More

by tanya.oppel Verified Customer Verified Customer

Helpful 0

Report | Print

While our experience was entirely remote, it was nonetheless very pleasant. our salesman Was very responsive and worked diligently to get our deal done. The rest of the team, including the sales man nonetheless very pleasant. our salesman Was very responsive and worked diligently to get our deal done. The rest of the team, including the sales manager Worked hard to ensure that we were totally satisfied More

by dkeith1996 Verified Customer Verified Customer

Helpful 0

Report | Print

I enjoyed my experience with Bill Byrd KIA because the people were friendly, helpful and honest with me. They made purchasing a vehicle easy. people were friendly, helpful and honest with me. They made purchasing a vehicle easy. More

by celott Verified Customer Verified Customer

Helpful 0

Report | Print

Mike Cross was fantastic throughout the whole car buying process. I couldn’t be happier with my experience at Bill Byrd Kia! process. I couldn’t be happier with my experience at Bill Byrd Kia! More

by rebekka.miller Verified Customer Verified Customer

Helpful 0

Report | Print

The sales department was great. It was a good experience. I would recommend the sales staff to all. It was a good experience. I would recommend the sales staff to all. More

by PROJAMDWG Verified Customer Verified Customer

Helpful 0

Report | Print

Wonderful people to work with on getting a new car and helping you in time of need. helping you in time of need. More

by judd0 Verified Customer Verified Customer

Helpful 0

Report | Print