Mike DeLisi
Mike DeLisi at Ken Ganley Kia Alliance

Mike DeLisi

Service Manager

Ken Ganley Kia Alliance

2010 W State St
Alliance, OH 44601

4.6
13 Reviews

Hi, I’m Mike, Service Manager here with over 35 years in the automotive industry. A lot has changed over the years, but one thing I’ve always believed in is taking great care of people. I focus on honest, dependable service and making sure the job’s done right the first time. I’m proud to lead a team that’s been ranked #1 in service—and we work hard every day to earn that trust. Whether it’s a quick oil change or a major repair, we’re here to keep you safe, confident, and back on the road with a smile.

4.6

13 Reviews

Write a Review

Dealership Experience

1 yr, 6 mos

Industry Experience

29 yrs, 7 mos

13 Reviews of Mike DeLisi

July 09, 2025

Dealership Rating
Employee Rating

I received excellent service this morning with my car. It was very happy that they were able to diagnose the issue and let me know what the fix for it would be More

by dtummel
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Steve Brown, Brent Steed

June 18, 2025

Dealership Rating
Employee Rating

Awesome sales and service as usual. Great experience from start and finish sales and service More

by SH
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Jun 20, 2025

Ken Ganley Kia Alliance responded

Hello, we are very happy to have provided you with such a positive experience! We do hope we can be of assistance in the future. Take care!

May 27, 2025

Dealership Rating
Employee Rating

I was not thrilled with the service department. This was my first time there with a problem and they basically blew me off as if I did not know what I was talking about. I did not get a solution to More

by danetteab
Workmanship
Service Time
Service Communication
Recommend Dealer
No

Other Employees Tagged: Steve Brown, Brent Steed

May 30, 2025

Ken Ganley Kia Alliance responded

Hi, thank you for your feedback. We are sorry that your experience at Ken Ganley Kia Alliance did not meet your expectations. We would like to discuss this matter further to help address your concerns to the best of our abilities. Someone from our dealership will be reaching out to you very soon to address the issues. Thank you again for your feedback. It helps us to get even better.

May 11, 2025

Dealership Rating
Employee Rating

Answered our questions got the work done very quickly and helped us with our recall questions. More

by Cindie wilson
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Steve Brown

May 13, 2025

Ken Ganley Kia Alliance responded

Hi Cindie, we appreciate your positive review about your recent experience with us! Please let us know if there is anything else we can do for you; we are more than happy to help!

May 02, 2025

Dealership Rating
Employee Rating

Awesome service as always! ! They always have a smiling face and explain everything so I have no questions More

by SH
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
May 05, 2025

Ken Ganley Kia Alliance responded

Its wonderful to hear our Service team took great care of you! Please let us know if you need anything in the future! Take care!

April 23, 2025

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Employee Rating

Awesome dealership! Make sure you stop here first! Thanks ken ganley kia alliance. I will be back! More

by Fisher
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Steve Brown, Brent Steed

Apr 25, 2025

Ken Ganley Kia Alliance responded

Hello Fisher, thank you; we appreciate your feedback! Feel free to reach out to us if you need anything. Have a wonderful day.

April 21, 2025

Dealership Rating
Employee Rating

Very friendly and easy to schedule my my planned maintenance with and car was returned to me clean and washed More

by Puddy474
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Steve Brown, Brent Steed

Apr 23, 2025

Ken Ganley Kia Alliance responded

So happy to hear you had a great visit with us! Please let us know if you need anything in the future! Hope to see you again! Take care!

March 22, 2025

Dealership Rating
Employee Rating

A a a a a a a a a a a a a a a a a a More

by Trin.shuman51
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Steve Brown, Brent Steed

Mar 25, 2025

Ken Ganley Kia Alliance responded

Hi, thank you so much for your high rating! We look forward to your next visit! Take care!

January 30, 2025

Dealership Rating
Employee Rating

Truly one of the best places I’ve bought a car. Top notch h service. While sitting waiting for my car service to be finished the young man that sold me the car walked thru. He recognized me immedia More

by stephanie_lohr59
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Steve Brown, Brent Steed

Feb 03, 2025

Ken Ganley Kia Alliance responded

Hey Stephanie! So happy to hear you had a great experience with us in service and sales! We strive to be here for our customers and make sure they are taken care of! Hope you love your new car! "We wanna see ya in a Ken Ganley Kia!!" Come see us again! Take care!

January 13, 2025

Dealership Rating
Employee Rating

The work performed was fine, except for the tire rotation performed. The actual rotation was okay, but my tire pressure was never checked and adjusted. I daily check my tire pressure. All four tires needed a More

by rabbi
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Steve Brown

Jan 16, 2025

Ken Ganley Kia Alliance responded

Good morning! Thank you for the 5 star review, we appreciate it! With the extreme cold temps the pressure can fluctuate a pound here or there. If you have any questions or concerns the service department is here to help, please give them a call! Have a wonderful day!

Jan 16, 2025

rabbi responded

I know temperature affects tire pressure, but you never addressed my concern. My tire pressure was never checked. If it was, the pressures would have been corrected, but they weren’t. So, that leads me to believe, as I stated previously, the tire pressure was never checked and corrected, as it should have been. Or, it was checked, and never corrected. Either way, I put the pressure to the recommended factory settings for front and rear tires being it is winter. If this would have happened in summer, it would have been a pound or two less.

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