Brent Steed

I've been using this Kia dealer since 2011 because they always treat me good. The store is always clean and inviting and the people are friendly. If I need a ride to and from while my car is being serviced always treat me good. The store is always clean and inviting and the people are friendly. If I need a ride to and from while my car is being serviced they are always accommodating. More

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Great Service and such a personable staff. Also really enjoy the refreshments in the waiting lounge. Also really enjoy the refreshments in the waiting lounge. More

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Everyone was super kind and treated me with respect. We'll definitely be back when we need help. We'll definitely be back when we need help. More

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They worked with me to accommodate my availability. The staff was polite, courteous, and professional as always. The work required more than an hour and the refreshments have always been a nice amen The staff was polite, courteous, and professional as always. The work required more than an hour and the refreshments have always been a nice amenity. They kept me updated on the progress and required my approval for all work-no hidden fees. I'll return for the next scheduled maintenance, as I have for 10+ years. More

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I’m thinking about going to another dealer for service. Wasn’t treated very well. They didn’t seem like they wanted to do the work. They went by the diagnosis I got from a machine that is outdated. They we Wasn’t treated very well. They didn’t seem like they wanted to do the work. They went by the diagnosis I got from a machine that is outdated. They were told so when I made the call to bring the car in. When I got in the car to leave, it looked like I had a low tire, front passenger side. So I stopped in the parking lot and got out and looked around. Tires look like they were all inflated correctly. A flat tire would’ve been the least of my problems. When I pulled on the road from the parking lot, my car made a terrible squealing sound. It was coming from the brakes. I know now that I should have turned around and addressed the situation while I was still in the parking lot. I drove home with no change in the noises I was hearing. I don’t think that this has anything to do with the brake noises that I heard but the last time I had service done on my car they suggested I get new windshield wipers. It was raining that day. I didn’t see any issue with the wipers when I drop the car off for service. I told him that I would take care of that. When I got in the car and tried to wash the windows with the fluid and the wipers, it smeared the window like it may have gotten some type of product on it. Two more things. I understand that washing my car and vacuuming.the inside is a courtesy. I appreciate when they do that for me. It was not done the last time I brought my car in. Another thing that wasn’t done was the reminder sticker usually placed on the driver side front window in the top left corner. They didn’t put one of those in my car. Has Ken Ganley.Kia has gotten too big to take care of the customers like they did before. Maybe they have new people working for them because I didn’t recognize anyone I came in contact with. I bought Kia because of the warranty that comes with it. my husband is getting older and it’s hard for him to work on our cars. We have always owned GM products. It was a big step for us to get.a Kia. Will I buy another Kia or recommend one to a friend? If they ask me how I liked mine I would have to be honest with them and tell them that I probably wouldn’t buy another.Kia. I’m guessing that this has been a waste of my time telling you this., But I’m glad that I was able to let you know how I feel. Please prove me wrong by doing the right thing and take care of all of your customers. Honestly, if Kia made some changes, I would buy another one. I like my Sportage, but unless something changes, I won’t be buying another one. Thank you, Someone who would like to buy another Kia. More

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Knowledable. Courteous. Nice waiting room. Snacks and drinks. Easy access. 15 word minumum too much Courteous. Nice waiting room. Snacks and drinks. Easy access. 15 word minumum too much More

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A really good dealership! The salesmen's were great! The service was so friendly! When i brought my car i never received a evaluation! They want to sell u a car! They get bk t The salesmen's were great! The service was so friendly! When i brought my car i never received a evaluation! They want to sell u a car! They get bk to u and they want u to have the best experience! More

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Easy to make appointments. Staff is knowledgeable, polite and recommend areas to improve my driving experience. Staff is knowledgeable, polite and recommend areas to improve my driving experience. More

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Everyone was friendly, efficient, and the service was excellent. We were very satisfied and would recommend Ganley Kia Service Department. excellent. We were very satisfied and would recommend Ganley Kia Service Department. More

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Nice service manager. Oil change was done in no time. Nice outside area to wait on n service. Oil change was done in no time. Nice outside area to wait on n service. More

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