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Brent Steed
Brent Steed at Ken Ganley Kia Alliance

Brent Steed

Service Advisor

Ken Ganley Kia Alliance

2010 W State St
Alliance, OH 44601

4.9
92 Reviews

Hi, I’m Brent! I’ve been a Service Advisor for over 23 years, and I still love what I do—helping people take care of their vehicles with honesty and confidence. I believe great service starts with clear communication and treating every customer like family. Whether you're in for routine maintenance or something unexpected, I’m here to make the process simple, stress-free, and transparent. My goal is to make sure you leave feeling taken care of and confident in every visit.

4.9

92 Reviews

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92 Reviews of Brent Steed

May 15, 2026

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Employee Rating

It was very easy to schedule service for our vehicle, and the service department was very professional and courteous. More

by sallygrogg
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Steve Brown

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May 16, 2026

Ken Ganley Kia Alliance responded

Thank you so much for the amazing review! We strive to make scheduling and servicing your vehicle as hassle-free as possible. Our team is dedicated to providing professional and courteous service. We appreciate your business!

May 14, 2026

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Employee Rating

always fast reliable service. nice waiting area stocked up with drinks and goodies. also text alerts to kero you updated More

by disengage112
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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May 21, 2026

Ken Ganley Kia Alliance responded

Hi, thank you for sharing your positive experience! Please let us know if there is anything else we can do for you; we are more than happy to help!

May 14, 2026

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Employee Rating

Everyone is really nice and helpful. They are very knowledgeable and always offer help when needed. They were really quick in getting me in and out with my oil change. More

by Jferguson
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Kam Wong, Lauren Rykalla, Josh Davis, Steven Holodnak, Mike DeLisi, Mark Haggarty, Steve Brown, Josh Townsend, Wes cattoi

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May 21, 2026

Ken Ganley Kia Alliance responded

Thank you so much for the great feedback and 5 star review! Please let us know if you need anything in the future! Have a splendid day!!

May 05, 2026

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Employee Rating

As usual, great service, on time and very professional. They took care of a problem last year that they were able to cover the cost under warranty. Saved $600! More

by dennybełden
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Mike DeLisi, Steve Brown

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May 20, 2026

Ken Ganley Kia Alliance responded

Hello, thank you for your kind words. We are thrilled to hear that you have had a great experience with our services. We take pride in providing timely and professional work. We are always happy to help. Thank you for choosing us!

April 29, 2026

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Employee Rating

Everyone was friendly and helpful, everything was great! My car was finished in record time! Thanks and God bless! More

by christinecoblentz714
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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May 18, 2026

Ken Ganley Kia Alliance responded

Thank you so much for the great review and feedback! We appreciate you! Please come see us again! Take care!

April 29, 2026

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Exceptional service everytime and Brent is super helpful and polite. I would recommend services here to anyone. More

by Brad M
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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May 18, 2026

Ken Ganley Kia Alliance responded

Hi Brad! So happy to hear you had a great visit with us! Let us know if you need anything in the future! Have a wonderful day!

April 24, 2026

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Employee Rating

I want to thank Brent Steed for always being straight forward about what is going on with my vehicle. He always has a smile and is very friendly. Thanks for all you do. More

by schnauzers73
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Apr 27, 2026

Ken Ganley Kia Alliance responded

Hi, we take pride in providing honest and friendly service to all our customers, and we are glad Brent was able to exceed your expectations. We appreciate your support and look forward to seeing you again soon!

April 08, 2026

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Employee Rating

Though a d they treat their customers with respect and compassion. They toothed time for me to completely understand everything they were going to do!! More

by lingluis
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Mike DeLisi, Steve Brown

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Apr 11, 2026

Ken Ganley Kia Alliance responded

Thank you so much for your kind words! We are dedicated to providing top-notch service and it means the world to us that you felt respected and understood during your experience. It was our pleasure to take the time to explain everything to you!

April 07, 2026

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Employee Rating

I had no problem. The service was great. Brett was great and I would always come back. More

by debbie44705
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Apr 11, 2026

Ken Ganley Kia Alliance responded

Hi, thank you for your kind words! We are thrilled to hear that your experience was great and that Brett was able to provide excellent service. We would love to have you back anytime. Thank you for choosing our business!

March 24, 2026

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Employee Rating

The staff is always helpful and professional. The service department is always kind and knowledgeable. More

by R. Trent
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Mike DeLisi, Steve Brown

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Mar 27, 2026

Ken Ganley Kia Alliance responded

Hello, thank you for your kind words and this wonderful review! If you have any further questions, please give us a call. We're always happy to help!

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