Mike DeLisi
Mike DeLisi at Ken Ganley Kia Alliance

Mike DeLisi

Service Manager

Ken Ganley Kia Alliance

2010 W State St
Alliance, OH 44601

4.8
32 Reviews

Hi, I’m Mike, Service Manager here with over 35 years in the automotive industry. A lot has changed over the years, but one thing I’ve always believed in is taking great care of people. I focus on honest, dependable service and making sure the job’s done right the first time. I’m proud to lead a team that’s been ranked #1 in service—and we work hard every day to earn that trust. Whether it’s a quick oil change or a major repair, we’re here to keep you safe, confident, and back on the road with a smile.

4.8

32 Reviews

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Dealership Experience

2 yrs, 2 mos

Industry Experience

30 yrs, 3 mos

32 Reviews of Mike DeLisi

February 27, 2026

Dealership Rating
Employee Rating

The service was great and friendly atmosphere, my car was washed and was all good as new when I got it back More

by Claytonwright82
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Steve Brown, Brent Steed

Mar 02, 2026

Ken Ganley Kia Alliance responded

Hello, we are very happy to have provided you with such a positive experience! Please let us know if there is anything else we can do for you; we are more than happy to help!

February 17, 2026

Dealership Rating
Employee Rating

First oil change was great…fast and efficient. Will definitely be back again moving forward. More

by bratelym7
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Steve Brown, Brent Steed

Feb 21, 2026

Ken Ganley Kia Alliance responded

Hi, thank you for your kind words and this wonderful review. Please don't hesitate to reach out if there's anything additional we can do for you.

January 29, 2026

Dealership Rating
Employee Rating

Fast service and always kept me up to date on the status of my vehicle. More

by EG
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Steve Brown, Brent Steed

Jan 31, 2026

Ken Ganley Kia Alliance responded

Eg, we really appreciate your positive review! Please don't hesitate to reach out if there's anything additional we can do for you.

January 21, 2026

Dealership Rating
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Always professional and helpful. Great service department! Staff is top notch. Pricing is always upfront. More

by Surfdreamer62
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Steve Brown, Brent Steed

Jan 23, 2026

Ken Ganley Kia Alliance responded

Thank you so much for the great feedback! We appreciate your business! Please come see us again! Take care!

January 14, 2026

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Employee Rating

I love this dealership. They are nice and knowledgeable about my Kia Soul. When I got a recall, I called and was told there was 2 recalls. Got my car in right away. Fast s More

by tiapet627
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Steve Brown, Brent Steed

Jan 16, 2026

Ken Ganley Kia Alliance responded

Hello, we are so happy to read such a great review about Ken Ganley Kia Alliance! Please let us know if there is anything else we can do for you; we are more than happy to help!

January 06, 2026

Dealership Rating
Employee Rating

So far so good. Just got the first oil change and filter. Great service and More

by scottkestner63
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Steve Brown, Brent Steed

Jan 08, 2026

Ken Ganley Kia Alliance responded

Hello, we are very happy to have provided you with such a positive experience! Please let us know if there is anything else we can do for you; we are more than happy to help!

December 14, 2025

Dealership Rating
Employee Rating

Awesome, quick, processional, courtesy, Santa was also arriving so plenty of goodies out lol. Definitely a Kia fan for life More

by katrina_angelo
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Steve Brown, Brent Steed

Dec 19, 2025

Ken Ganley Kia Alliance responded

Hey Katrina! Thank you for the great review and kind words! We appreciate you! Have a great day!

December 12, 2025

Dealership Rating
Employee Rating

Good fast reliable service. Always on time and good communication with the techs when in. More

by abirhoad
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Steve Brown, Brent Steed

Dec 19, 2025

Ken Ganley Kia Alliance responded

Thank you for the 5 star review! So happy to hear you had a great visit with us! Have a great Holiday!

December 10, 2025

Dealership Rating
Employee Rating

Their professionalism, their knowledge of how and why my car may need service, and lastly the friendliness of the staff, from sales to service at Ken Ganley, Alliance, Ohio!! More

by bkpalmer1954
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Steve Brown, Brent Steed

Dec 11, 2025

Ken Ganley Kia Alliance responded

Hello, we're glad to hear we delivered such a great experience. If there's anything further we can do for you, we are happy to help!

December 06, 2025

Dealership Rating
Employee Rating

We always get awesome service. Very informative, courteous, and helpful. We would recommend this dealership. More

by Doofybaby54
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Steve Brown, Brent Steed

Dec 08, 2025

Ken Ganley Kia Alliance responded

Hi, we are very happy to have provided you with such a positive experience! If you have any further questions, please don't hesitate to reach out!

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