20 Reviews
Write a Review20 Reviews of Mike Demera
August 28, 2018
Very good customer experience We went to Smithtown Toyota just with the idea of just checking out the 2018 RAV4; however, Mike was very good not only in explaining vehicle’s featur We went to Smithtown Toyota just with the idea of just checking out the 2018 RAV4; however, Mike was very good not only in explaining vehicle’s features, but he was great in giving us a good deal for our trade in. All in all was a very good experience without the hassle and back and forth normally associated with this type of transactions. It is worth to mention that Mike is bilingual in Spanish which made things easier for us. More
April 03, 2018
Happy Experience! Thoughtful, considerate, gets to know customer; always pleasant, even the man running the car wash. And you can't best the service department; they li Thoughtful, considerate, gets to know customer; always pleasant, even the man running the car wash. And you can't best the service department; they listen to your concerns and check everything with a smile! Will continue to visit and recommend Smithtown Toyota. More
September 05, 2017
New highlander Sales person not trust worthy and not provided what is promised. He did not even provide test drive. As I am aware of the vehicle I am buying I bought Sales person not trust worthy and not provided what is promised. He did not even provide test drive. As I am aware of the vehicle I am buying I bought. Not depending on his sales expertise. He did not give metal rear bumper protector as promised and third row floor mats. More
August 30, 2017
Excellent sales rep My sales associate, Mike DeMera, made the car buying process stress free. I was interested in a Rav 4. He summarized the different selections very cle My sales associate, Mike DeMera, made the car buying process stress free. I was interested in a Rav 4. He summarized the different selections very clearly. I bought the 2017 LE. I feel that the price & trade in were fair. He explained the promo and payment options and he dealt with my insurance co. He explained the primary features of the automobile clearly. Finally he introduced me to the business representative, John, who completed the transaction. More
August 30, 2017
Great experience. Mike has been super helpful and very nice with my new vechical purchase. I highly recommended him and will refer everyone I know to him in the future. Mike has been super helpful and very nice with my new vechical purchase. I highly recommended him and will refer everyone I know to him in the future. Thank you! More
April 12, 2017
Completely Satisfied! Couldn't have met a more respectful, courteous or honest sales person than Mike Demera! After having met with several sales people at Millennium who Couldn't have met a more respectful, courteous or honest sales person than Mike Demera! After having met with several sales people at Millennium who showed little or no interest in my being in the showroom, I was skeptical about going to another Toyota dealership and being treated the same way. No so at Smithtown Toyota! Just walking in the door I was greeted with a most appreciative welcome and received top class service! Thank you, all. More
October 13, 2016
Best Auto Experience I sincerely appreciate the kindness, respect and no hard sale when I visit Smithtown Toyota. They see and fulfill THE BIG PICTURE! Not only that Mik I sincerely appreciate the kindness, respect and no hard sale when I visit Smithtown Toyota. They see and fulfill THE BIG PICTURE! Not only that Mike Demaro goes the extra mile to please and help his customers, most appreciated since I know nothing about cars! Can't forget Megan Dwyer, who was extremely patient with me when I asked about the upgrade to a 2017 Camry. I am thrilled with my purchase and so happy with the customer service at Smithtown Toyota. AND not to forget the service department--have nothing but the greatest respect for each and every one there. Can't ask for better. More
Other Employees Tagged: Meghan Dwyer
October 01, 2016
Purchase of new RAV4 2017 I picked up my new 2017 RAV4 this morning. Everything went smoothly as this was my first time purchasing a car on my own. There was never any high p I picked up my new 2017 RAV4 this morning. Everything went smoothly as this was my first time purchasing a car on my own. There was never any high pressure with the sale, which I truly appreciate. I hope I am as happy with my new purchase as I was with my previous 2012 RAV4 auto. I have to get used to the new features, but if I have any questions, I will definitely call for some help. Thank you for accommodating me and for your patience. Sincerely, Verda Morelli More
September 25, 2016
aleaviated fears was out to purchase a new car as my sequoia was twelve years old. lots of apprehension. mike d. was very helpful, knowledgeable, and frank. i usually was out to purchase a new car as my sequoia was twelve years old. lots of apprehension. mike d. was very helpful, knowledgeable, and frank. i usually have an instinctive distrust of car salesman. i truly believe mike was honest and forthcoming and i have to say, i was never so quick to buy a car. thankx for your help, mike, and for future help that you so willingly offered! More
September 12, 2016
The Best Call I made !! Happy Customer!! A huge thank you to Mike Demera for your outstanding customer service . After shopping around and trying to get the price that I wanted for our b A huge thank you to Mike Demera for your outstanding customer service . After shopping around and trying to get the price that I wanted for our budget was becoming frustrating,then We made one last call to smithtown ...You truly made this process effortless and positive . No pushing salesman just upfront and honest !! We will be definitely be back and spreading the word about Smithtown Toyota ...Thank you .,Thank you !!' Loving my Rava ? Laura More