Mike Diehl | Page 8

I have been using Bellingham (and the previous ownership) since 2011. My 1st Escape had a hit & run accident in 2011 and was brought here for repair. Wonderful Service. Got to know Service manager Ed Terr since 2011. My 1st Escape had a hit & run accident in 2011 and was brought here for repair. Wonderful Service. Got to know Service manager Ed Terrill and when he retired, his son Jason was there. Loved and trusted all. Bought 2017 Escape and hav e not been disappointed. I left the area for awhile. Just moved back. Had service done and found out Jason had returned. YEA! You are a great asset to us "Forever Ford Owners". Thank you. More

by no2moose@comcast.net ⅕ Verified Customer Verified Customer

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Found a great truck at a really competitive price. The process was simple and easy. The whole process was smooth and transparent. Thanks much! The process was simple and easy. The whole process was smooth and transparent. Thanks much! More

by Macscac Verified Customer Verified Customer

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I very much appreciate the prompt service on my vehicle and good communication. Charlie always had a good attitude and Ken Beam is an amazing technician. and good communication. Charlie always had a good attitude and Ken Beam is an amazing technician. More

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Let me start by saying I liken buying a car at a dealership to going to the dentist or having major surgery. I was looking for a specific make and model car to replace the one that had been totaled dealership to going to the dentist or having major surgery. I was looking for a specific make and model car to replace the one that had been totaled in an accident. I saw one on FB marketplace. I sent a message and Michelle from Bellingham Ford responded. We messaged back and forth to discuss price, car condition, and how we plans to pay for the car. We made an appointment for 12:30pm on Wednesday 2/15. I explained to Michelle we were waiting on the funds from our insurance company and a confirmation from our credit union so we could finance the balance. Michelle met us as we drove up. We looked the car over and then took it for a test drive Michelle accompanied us on the test drive. Once we returned to the dealership we went inside to fill out the initial Paperwork . That went smoothly and took very little time. Michelle was both professional and friendly. We spoke of many things as we completed the paperwork. Once we were finished Michelle said she was going to send us over to finance. After a short wait we were lead down stairs to the finance office. Shortly after we sat down the financial person (I don’t remember his name) started to try and sell us a protection package for our car that was going to be around 1/4 of the price of the car. After listening for a bit I politely told him we were not interested. He said he was just doing his job and kept trying to convince me what a great deal this was. I finally got through to him we were not interested and were not going to purchase any extra warranty. The seemed to be some communication issue because he was unaware that we planned to finance a portion of the car. This seemed to fluster him somewhat but he got on the phone with our credit union and worked out the details I was told that the dealership provided a 6000mile/6month warranty. I should have asked more questions. I assumed that meant the dealership had faith in their product and would stand behind it. Turns it it was a 50/50 warranty. If anything went wrong with the car I would have to drive or tow it 2 hours back to the dealer and pay for half the repairs. After we finished with financial my wife and I moved our belongings from our rental car to our new (to us)car. Michelle arranged for the rental car company to pick up our rental so we didn’t need to do it. We left made a couple of stops and shortly after dark the car would not start. We called AAA and he successfully jumped the car and got it running. He tested the battery and said it didn’t fail the test but suggested we drive for 30-45 min to build up a charge. We drove up to the Canadian border and back and have no issues since. I am aware when a car sits for a while the battery can loose charge. It seems to me the dealership should have made sure it was fully charged before we picked the car up. Michelle was a joy to deal with and I would buy another car from her. I would recommend Bellingham Ford to my friends with some warnings about what to watch for. More

by John Wren Verified Customer Verified Customer

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I could not be any happier with my new to me car. Matt and Shane were both amazing to work with Matt and Shane were both amazing to work with More

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Matt as our sales representative was excellent and worked with us through the process of buying our new Bronco, answering all our questions and concerns and we could not have asked for a more honest and resp with us through the process of buying our new Bronco, answering all our questions and concerns and we could not have asked for a more honest and respectful person during this time. We would highly recommend Matt and his manager Chris when purchasing a new or used vehicle from this dealership. Outstanding customer service and follow through with fair pricing and once the deal was made Mike handled the paperwork with quick and easy direction and no pressure. Thanks go out to Al in Parts for answering our questions on accessories. Nice team effort! Thank you More

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After some bad news on an older vehicle we got the best value for our trade we could've hoped for and then right into the NEW vehicle we had been looking for. Huge thanks to Mike Diehl and Jeff Gilbert fo value for our trade we could've hoped for and then right into the NEW vehicle we had been looking for. Huge thanks to Mike Diehl and Jeff Gilbert for all your help!! Highly recommend Bellingham Ford to all!! More

by SM Verified Customer Verified Customer

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Helpful and easy to work with. The financing took more time than I expected. I would purchase from them again. The financing took more time than I expected. I would purchase from them again. More

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We were really pleased with the high quality of help we recieved from Edison . He made the purchase of our new truck so easy. We will recommend Edison and Bellingham Ford to our friends. recieved from Edison . He made the purchase of our new truck so easy. We will recommend Edison and Bellingham Ford to our friends. More

by Scott Verified Customer Verified Customer

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What an amazing experience we had last night. Jeff our salesman and his team went above and beyond. We would definitely go back for sure. Shawn & Jen Jeff our salesman and his team went above and beyond. We would definitely go back for sure. Shawn & Jen More

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