Mike Fales
Mike Fales at Glenbrook Dodge Chrysler Jeep Fiat

Mike Fales | Page 6

Estimator

Glenbrook Dodge Chrysler Jeep Fiat

100 W Coliseum Blvd
Fort Wayne, IN 46805

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130 Reviews

Dealership Experience

6 yrs, 9 mos

not yet
rated

130 Reviews

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130 Reviews of Mike Fales

April 28, 2021

Dealership Rating
Employee Rating

Mike was the absolute best in helping my sister and I get our DREAM Jeep Wrangler! He was amazing to work with and made the process so smooth. HE’S THE MAN!!! More

by Jessica
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Apr 29, 2021

Glenbrook Dodge Chrysler Jeep Fiat responded

Hi Jessica, At Glenbrook Dodge Chrysler Jeep Fiat we thank you for your five star review. We are delighted to hear that Mike could assist in getting you into your dream Jeep Wrangler. Thank you for choosing Glenbrook Dodge Chrysler Jeep Fiat and we hope to continue to help with all your future automotive needs.

April 07, 2021

Dealership Rating
Employee Rating

I spent 34000$ dollars on a van and it had two tires that were down to the wear bars and they would not replace them it cost me an additional 600$ for two tires I was very disappointed I’ve done a lot of bui More

by kevinshambarger
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No

Other Employees Tagged: Ryan Campbell, Glenbrook Dodge , Candice Endrulatis, Nick Stoffel

Apr 08, 2021

Glenbrook Dodge Chrysler Jeep Fiat responded

Hello, Thank you for sharing your review. I would appreciate the opportunity to speak with you so that we can better understand what happened during your sales experience. Please reach out to me at your own convenience. I look forward to connecting with you. Best, Matt McKibben General Manager 260-484-1533

April 07, 2021

Dealership Rating
Employee Rating

Could not ask for a nicer person than Mike Fales. Very accommodating. Great working with him. It was an exciting Experience. He is a top notch guy. More

by kenttrickle
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Apr 08, 2021

Glenbrook Dodge Chrysler Jeep Fiat responded

Kent, thank you for taking the time to share your great car-buying experience with Mike! We hope you enjoy your new ride! Please do not hesitate to reach out to us when we can work with you down the road at Glenbrook Dodge Chrysler Jeep Ram.

March 31, 2021

Dealership Rating
Employee Rating

Very pleasant experience, he answered all my questions. He was not pushy and that made all the difference. He worked hard to get financing approved and met my requests. Great experience and I will call him More

by douglasdestiney67
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Apr 01, 2021

Glenbrook Dodge Chrysler Jeep Fiat responded

Hi! Thanks for your feedback about our Sales Team at Glenbrook Dodge Chrysler Jeep Fiat and for your five-star rating. We always aim to make the buying experience easy. Enjoy your new car!

March 25, 2021

Dealership Rating
Employee Rating

First great experience with any salesman, will definitely recommend to others. Mike and Zack were both very helpful and made the experience quick and easy. More

by spenser_mj
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Zack Hakey

Mar 26, 2021

Glenbrook Dodge Chrysler Jeep Fiat responded

Hi, spenser_mj! Wow, thanks! Yes, our Sales Team always strives to make our customers feel good from the start. We at Glenbrook Dodge Chrysler Jeep Fiat also appreciate your five star rating. Visit us again!

March 20, 2021

Dealership Rating
Employee Rating

After I contacted dealer ship about twenty eighteen Ford they were prompt in reply zack was very helpful in getting what I thought was a fair amount for my trade and getting paperwork done More

by Mikeshadbolt
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Glenbrook Dodge , Zack Hakey, Lamont Mills

Mar 22, 2021

Glenbrook Dodge Chrysler Jeep Fiat responded

Thank you for the positive review! We are glad to know that you had an enjoyable experience working with our Sales Team. Please let us know if we can be of any further assistance to you.

March 17, 2021

Dealership Rating
Employee Rating

Mike Fales was extremely helpful & made the process of buying my first car fun! Definitely made me feel comfortable & would highly recommend him & the staff at Glenbrook More

by Delia Flores
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Mar 18, 2021

Glenbrook Dodge Chrysler Jeep Fiat responded

Hi Delia, thank you for the kind words for Mike! Congratulations on your first new car! We hope you enjoy it.

March 14, 2021

Dealership Rating
Employee Rating

Mike is a knowledgeable sales person that is very personable and easy to talk to. He answered all our questions and got the job done lightening fast! Thx Mike You Rock! More

by Trix822
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Mar 15, 2021

Glenbrook Dodge Chrysler Jeep Fiat responded

Thank you for taking the time to brag on Mike from our Sales Department. We couldn't agree more, he's great! We are pleased to hear he was able to assist you and get you back on the road. We hope to see you back at Glenbrook Dodge Chrysler Jeep!

March 13, 2021

Dealership Rating
Employee Rating

Mike was awesome. I told him flat out I wasn’t buying a truck today, just test driving and somehow I ended up buying a truck. Lol. He didn’t pressure me at all. The truck really sold itself but Mike was gr More

by Vicki
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Mar 15, 2021

Glenbrook Dodge Chrysler Jeep Fiat responded

Vicki, Congratulations on your new truck! We are so pleased to hear working with Mike, from our Sales Department, was easy and pressure-free. We are always excited when we learn our guests were able to leave in the vehicle they wanted! We hope to see you back at Glenbrook Dodge Chrysler Jeep.

March 13, 2021

Dealership Rating
Employee Rating

Awesome experience, very friendly. Salesman worked hard to get the deal and vehicle I wanted and my son had a great time playing basketball as well! More

by Micalena
Recommend Dealer
Yes

Other Employees Tagged: Omar Jiminez

Mar 15, 2021

Glenbrook Dodge Chrysler Jeep Fiat responded

Micalena, We are thrilled to hear that you and your son enjoyed your entire experience with us at Glenbrook Dodge Chrysler Jeep Fiat! Thank you for taking the time to mention our Sales Department. We are glad they were able to get you the deal and vehicle you wanted. We hope to see you and your son back at Glenbrook Dodge Chrysler Jeep for any future automotive needs!

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