Mike Fiala

Purchased 2019 Corolla for my newest driver . This was my 12th purchase from Ira Toyota of Manchester. As always it was a great experience. My Salesperson Jenelle was professional and made it a g This was my 12th purchase from Ira Toyota of Manchester. As always it was a great experience. My Salesperson Jenelle was professional and made it a great experience. Finance manager Robert Paige was easy to work with and went over all the financial information with me , even explaining my different options for approval with several lenders 100% transparent. The management staff were great as well Ricky Despres the General Sales Manager came over to me to thank me for my purchase as well , made me feel appreciated! The General manager John McCarthy even stopped by Roberts office and thanked me for my purchase. A truly exceptional experience for myself at Ira Toyota of Manchester from everyone! More

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Repaired my communication module that never worked from day one when I bought the car day one when I bought the car More

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Extraordinary effort, knowledgeable sales and service team that goes above and beyond. Terrific communication from start to finish. Total pros, very transparent and high integrity the entire time! They s team that goes above and beyond. Terrific communication from start to finish. Total pros, very transparent and high integrity the entire time! They set a high standard for all dealerships! More

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Excellent experience, I traded a car and purchased a used car and everyone involved was helpful and not pushy at all, from our awesome sales consultant, Joshua Torres, to sales mgrs Dave Lelesi and Mikey Mor car and everyone involved was helpful and not pushy at all, from our awesome sales consultant, Joshua Torres, to sales mgrs Dave Lelesi and Mikey Morrison, and used car manager Mike Fiala, all excellent. More

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Got an oil change and tire rotation, I received a call after an hour or so telling me they recommended replacing my cabin air filter after looking at it which I declined. They ended up taking all of my be after an hour or so telling me they recommended replacing my cabin air filter after looking at it which I declined. They ended up taking all of my belongings out of the glovebox and the air filter and just leaving it all out on the seat (the air filter was dirty and made a mess in my vehicle). Small details matter, especially when making a mess in someone else’s vehicle and not cleaning up afterwards. More

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Very courteous and fast service. The waiting area is comfortable and large.Also offer beverages, great music throughout show room . The waiting area is comfortable and large.Also offer beverages, great music throughout show room . More

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Surreptitious, disingenuous practices from the sales staff, specifically the Used car sales manager. I wouldn’t recommend to my worst enemy staff, specifically the Used car sales manager. I wouldn’t recommend to my worst enemy More

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Mo was a great professional to work with! The dealership was nice and efficient 10/10 The dealership was nice and efficient 10/10 More

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Awesome dealership. Couldn’t pick a better place to go. Great workers, great cars, great prices. Not pushy. Supportive. Respectful. Truly go above and beyond! Couldn’t pick a better place to go. Great workers, great cars, great prices. Not pushy. Supportive. Respectful. Truly go above and beyond! More

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Super easy process John (salesman)was great, Mike (sales manager)was great and Peter from finance was awesome Very happy customer Feel like we’re got a good fair deal and not treated like just an (sales manager)was great and Peter from finance was awesome Very happy customer Feel like we’re got a good fair deal and not treated like just another sale Would definitely recommend to other and will be coming back when the time comes More

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