Mike Fleming

Fabulous service from Sonny and from financial person! !! Loved the experience and CJ did a great tutorial on how to use all of the features in the car!! I would recommend this great team to anyone!!! !! Loved the experience and CJ did a great tutorial on how to use all of the features in the car!! I would recommend this great team to anyone!!! More

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I just purchased a new Defender 110X from Jake Kaplans Land Rover in Norwood. Working with Sonny Singh and Mike Fleming was an absolute pleasure and the entire process from working with me on finding the Land Rover in Norwood. Working with Sonny Singh and Mike Fleming was an absolute pleasure and the entire process from working with me on finding the perfect match, to getting the vehicle transferred to their dealership, and making the transaction almost effortless will keep my coming back. I wouldn't want to purchase a vehicle from anywhere else. More

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Everytime I drop my car off at this dealership my car comes back with more issues due to their incompetance of the service department. comes back with more issues due to their incompetance of the service department. More

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Good response time, documentation and communication. Well organized and helpful. Thank you to the entire team Well organized and helpful. Thank you to the entire team More

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Agreed on a price for a car to make a deal. Shook hands on the deal with Mike and Barry. Barry told me that they would need to wait until the title arrived to sell me the car. Two days later Ba Shook hands on the deal with Mike and Barry. Barry told me that they would need to wait until the title arrived to sell me the car. Two days later Barry called to tell me that the car had been sold to another person the following day. It seems like a management oversight to let the car get sold the following day without checking with the initial buyer. More

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Once again I had an excellent experience in purchasing a vehicle at Land Rover Norwood. Sonny Singh, my sales guy for this purchase and my previous one, was on top of things from the very beginning, and ve vehicle at Land Rover Norwood. Sonny Singh, my sales guy for this purchase and my previous one, was on top of things from the very beginning, and very responsive to my questions and concerns. Sales Manager Mike Flemming worked closely with me as we finalized the deal, was realistic as always, and made sure I was satisfied. Justin Shin, the Business Manager, got me through the financing process without missing a beat, and Product Specialist Chris Coffin was patient and understanding when he delivered the car and walked me through the myriad of new features. Kudos again to this very professional team; customer service as it should be! They get high marks from this old professor! More

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Renee is incredible. She made me feel like family while helping me get exactly what I wanted and more. I genuinely appreciated how up front and honest the whole Land Rove She made me feel like family while helping me get exactly what I wanted and more. I genuinely appreciated how up front and honest the whole Land Rover staff was, which is hard to find when buying a car! They went above and beyond for me. I plan on buying every car from here on out from Renee! Thank you for everything! More

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Great customer service. I never had any bad experiences while purchasing my third cars here. I never had any bad experiences while purchasing my third cars here. More

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An absolute terrible experience all around from sales to service to management. If you want to buy a Land Rover go to a different dealer!!!! service to management. If you want to buy a Land Rover go to a different dealer!!!! More

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Amazing experience. Great customer service. Everyone is professional and knowledgeable. This is the second car we bought from them. We will always go back to them. They are honest, hardworking, fair, prof professional and knowledgeable. This is the second car we bought from them. We will always go back to them. They are honest, hardworking, fair, professional and a pleasure to work with! More

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