Mike Gervais
Mike Gervais at Gervais Ford

Mike Gervais | Page 10

Service Manager

Gervais Ford

5 Littleton Rd
Ayer, MA 01432

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5.0
101 Reviews
5.0

101 Reviews

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101 Reviews of Mike Gervais

December 29, 2016

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Employee Rating

Friendly Service time was good. , U inflated tires to recommended pressure, after rotating . Every one was friendly too. I will comeback , every time I need More

by powelljas1 / Jim
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Mike Gould

Dec 29, 2016

Gervais Ford responded

Thank you for choosing Gervais Ford for your Service. We are so glad we could provide you with excellent service. We look at every person as an individual and do our best to meet their needs an expectations. Thank you once again for choosing Gervais Ford.

December 28, 2016

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rear window Did a grate job replacement of the rear window under warranty . that also did oil and filter and safety the truck every one was helpful More

by bill49
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Dec 29, 2016

Gervais Ford responded

Thank you for coming to see Gervais Ford for service, We are happy we could be of assistance to you and get that window replaced on your truck. Our goal is to help keep you moving and safe on the road, Once again thank you for stopping in to Gervais Ford.

December 09, 2016

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Excellent Gervais found us the exact Ford Escape we were looking for, on the ruby red color we wanted. The entire process from start to finish was easy, every s More

by Davesvt2000
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Gloria Coffin, John Santoro, John Toomey

Dec 11, 2016

Gervais Ford responded

Thank you so very much for the wonderful review. We are so happy we could find you the Ford Escape in the Color you were looking for. We do our absolute best to match the perfect car to each and every client. We wish you the best of luck. Gervais will be here to support you for the life of your vehicle. Thank you again for Choosing Gervais Ford.

December 06, 2016

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I had a wonderful time buying two new trucks at Gervis Ford. They went out there way to get me the trucks I requested. Worked very hard to insure I got the best price. The whole team was very cheerful and patie More

by MDEBLASIOINC
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Mark Fermanian , John Toomey

Dec 06, 2016

Gervais Ford responded

Thank you for choosing Gervais Ford. We are happy we could provide you with fantastic customer service and 2 trucks that meet your needs. Our goal is to make sure the buying process is as relaxed and easy going as possible. Thank you again for choosing Gervais Ford.

December 06, 2016

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Great, fast, and friendly service! At 2:30 PM my 2012 Focus lit up with a red message that said "service transmission" with no forward or reverse gears able to work. I called Gervais Fo More

by DTFocus
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Lisa Mullins

Dec 06, 2016

Gervais Ford responded

Thank you for making Gervais Ford your choice for excellent Service. It was our pleasure to help you and your Focus get back on the road quickly and safely. We strive to make the process go smoothly. Thank you again and we are here when you need us.

December 01, 2016

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Great in Every Way We've purchased all our vehicles here and also had them all serviced here. Best and most accommodating dealer we've experienced.. We'd recommend to More

by Kochkid
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Dec 01, 2016

Gervais Ford responded

Thank you for choosing Gervais Ford, and leaving us as well as Mike Gervais a wonderful review. We take pride in our Service and Sales as we always put the customer first. Thank you for spreading the Gervais name and thank you again for Choosing Gervais Ford.

November 23, 2016

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Best Ford Dealership in Mass! Very accommodating and thorough service! Mike Gervais is the BEST. My car was not ready by end of day, waiting on a new tire, and gave us a rental. More

by JAEH64
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Nov 23, 2016

Gervais Ford responded

Thank you for your choosing Gervais Ford Service, and thank you for the awesome shout out for Mike Gervais. He and the rest of our service team strive to make sure you get the best of Service. We are so happy we cold provide you with a solution until your car was ready. Thank you.

November 18, 2016

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fantastic excellent sales personel and serviice this is a class one dealership from the ownership on down thank you for a great sales experience a happy custome More

by PHIL21
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Bill Adamson, John Gervais , Dean Farnum, John Santoro, John Toomey

Nov 19, 2016

Gervais Ford responded

Thank you for choosing Gervais Ford, and thank you for taking the time to leave us a wonderful review. We are so very happy we could meet you expectations and provide you with excellent customer service. .

November 18, 2016

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Safety Recall Quick, outstanding service. Took my F150 in for a recall on the brake master cylinder. Truck was done by 9 AM and the work was performed professiona More

by fxcruik
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Nov 18, 2016

Gervais Ford responded

Thank you for your wonderful feedback and choosing Gervais Ford for your service. We are happy we could provide you with excellent service .

November 15, 2016

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Professional The service was quick and the staff was professional. I had a warning light on and the service techs were able to quickly diagnose the issue and reso More

by Wayne Brueggemann
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Nov 15, 2016

Gervais Ford responded

Thank you for the wonderful review, we are very proud of our amazing crew.

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