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Mike Gervais
102 Reviews
102 Reviews
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102 Reviews of Mike Gervais
April 07, 2017
Clean Up. What most of us have discovered over the years is that it is more economical to have a professional shop do washes and waxes than to do it yourself, e What most of us have discovered over the years is that it is more economical to have a professional shop do washes and waxes than to do it yourself, especially as you get older. First off, you have to get all the needed products, then you have to have the time to do all this, and if anything goes out of kilter, a way to fix it. When I was younger and had the time and materials--it was a fun thing on a Sunday afternoon. I'm 75 now and that will not be happening again. So, I have found that if I drop it off at least once a year and have the inside and outside done--I don't have to worry about it. And, I can take a nap while all this is going on! Later in this survey you ask about WHO was the most concerned with ME. Actually, Paul McGuire, Lou, Tom Collins, Mike Gervais, others that worked in the Fast Lane, and a whole bunch of mechanics that have worked on my vehicles, many of which no longer work for you folks. Mike took care of this and my visit before this when the rats eat my wiring harness. A good job all around as best I can see it. I stopped in one day back awhile ago in the middle of a snow storm because the Low Pressure thing came on for one of my tires. Lou got it in, fixed everything, and there was no charge. What's not to like about that? Lou seems to be doing a great job for you folks. To be a service manager, you really need to have been a WRENCH--which Lou is/was. ENOUGH! I'm happy if you're happy. Clarence. More
by CFLOYD720
Verified Customer
April 04, 2017
Outstanding service all the time every time I actually look forward to having my car serviced with people that treat you like family. At the same time professionalism is always present. Thanks I actually look forward to having my car serviced with people that treat you like family. At the same time professionalism is always present. Thanks again. More
by LJINSURA
March 29, 2017
Great personal, great service! I'm Gervais Ford customer since 2008 as a Ford guy I all ways buy and service my cars with Gervais. Excellent people, excellent service and excellen I'm Gervais Ford customer since 2008 as a Ford guy I all ways buy and service my cars with Gervais. Excellent people, excellent service and excellent deals. Thank you Gervais Ford for always be there for me! More
by jtex5
Other Employees Tagged: Bill Adamson, John Gervais , Dean Farnum, John Santoro
March 28, 2017
New tires Execelent service pleasant . Good price comparable to tire ware house stores. Job done quickly. Job done on time and in time given. Thank you Ge Execelent service pleasant . Good price comparable to tire ware house stores. Job done quickly. Job done on time and in time given. Thank you Gervais. More
by TDRIDER
Other Employees Tagged: Jenn Tocci , Tracy Rust
March 15, 2017
Able to quickly diagnose and fix my trucks problem I have used this dealership for service since I bought the truck from them. They are always accommodating and keep me informed. I recently had a shu I have used this dealership for service since I bought the truck from them. They are always accommodating and keep me informed. I recently had a shuddering with my truck. They were able to diagnose and fix the bad coil in one day. I have 95,000 miles on my truck and all service has been completed here. Highly recommended. More
by rkk3
Other Employees Tagged: Dean Farnum
March 14, 2017
Best Ford Dealership in Mass! I won't go anywhere but Gervais Ford in Ayer for my oil change or any work on my Lincoln! Mike Gervais provides the best service around. Would high I won't go anywhere but Gervais Ford in Ayer for my oil change or any work on my Lincoln! Mike Gervais provides the best service around. Would highly recommend them to anyone car shopping or car service. Thanks, Mike! More
by JAEH64
March 04, 2017
Service I had my 2013 Explorer serviced a few weeks ago. The service department hit a problem with Ford's computer system and they made sure my car was ser I had my 2013 Explorer serviced a few weeks ago. The service department hit a problem with Ford's computer system and they made sure my car was serviced completely before I picked it up. I am very satisfied with the staff and service at Gervais Ford. More
by mek90bea
Other Employees Tagged: Dean Farnum, John Santoro
March 02, 2017
Long time happy customer I have owned and operated a landscape company with a fleet of over 20 trucks for 25 years. For 20 of them I have exclusively used Gervais Ford and cou I have owned and operated a landscape company with a fleet of over 20 trucks for 25 years. For 20 of them I have exclusively used Gervais Ford and could not be happier. Great place, great value, great people, excellent service center. More
by RUD
Other Employees Tagged: John Santoro, John Toomey
February 25, 2017
Excellent service Have always had a positive relationship with this dealer. Good customer relations are important to them. Getvais has a good reputation and makes custo Have always had a positive relationship with this dealer. Good customer relations are important to them. Getvais has a good reputation and makes customers feel welcome. More
by WHEELERN
Other Employees Tagged: Dean Farnum
February 14, 2017
Great people great service. Mike and the team really care about the service experience. I have done all of my service with them for years. They provide convenient service and ma Mike and the team really care about the service experience. I have done all of my service with them for years. They provide convenient service and make it easy. They are fair and honest and never try to sell me on repairs that can wait or are unnecessary. Excellent Dealership. More
by JACKBUTLER888
Other Employees Tagged: Dean Farnum
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