Mike Gonzales
Mike Gonzales at Westside Lexus

Mike Gonzales | Page 9

Pre-Owned Vehicle Internet Manager

Westside Lexus

12000 Katy Fwy
Houston, TX 77079

not yet
rated
122 Reviews
not yet
rated

122 Reviews

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Dealership Experience

15 yrs, 10 mos

122 Reviews of Mike Gonzales

July 10, 2020

Dealership Rating
Employee Rating

The sales team was very customer focused - excellent staff and superb service. We got exactly the vehicle we wanted and they made sure it was in perfect condition. More

by RMLLOYD001
Recommend Dealer
Yes

Other Employees Tagged: Shannon George

Jul 10, 2020

Westside Lexus responded

It makes us smile to hear that you got into exactly the vehicle you wanted. Thank you very much for the rave review of our Sales Team! We hope we have the chance to work together again at Westside Lexus.

May 26, 2020

Dealership Rating
Employee Rating

Great experience from start to finish at Westside Lexus. Employees were very professional and kind, would definitely recommend Westside Lexus. Thanks Homer, Mike & Danny for all your time. More

by pilotsmithers757
Recommend Dealer
Yes

Other Employees Tagged: Homer Hsu, Danny Garza , Nam Pham

Jun 04, 2020

Westside Lexus responded

Hi there! We are so pleased that our team took such great care of you, and got you into a vehicle you love! Congratulations on your new vehicle! Please let us know if you need any other assistance.

May 24, 2020

Dealership Rating
Employee Rating

Very helpful people. Outstanding customer service. Friendly and more than willing to work hard to give the customer the best possible deal on their new car. More

by Bakermailbox
Recommend Dealer
Yes
May 26, 2020

Westside Lexus responded

Thank you so much for sharing your 5-star experience with us, Bakermailbox! We know you can shop anywhere and are grateful that you chose us. Thank you for being part of the Westside Lexus family

May 14, 2020

Dealership Rating
Employee Rating

It was fabulous The dealership is beautifully remodeled and very clean. I absolutely appreciate that all employees wear masks. Mike Gonzales was very knowledgeable a More

by jan roberts
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
May 20, 2020

Westside Lexus responded

jan roberts, we are so pleased that we were able to welcome you into our new home! It is an amazing space and we are very grateful to be in it and to be able to share it with our community! Mike will be happy to hear your feedback. He's wonderful to work with and loves making people happy. Enjoy your vehicle and please let us know if you need any additional assistance.

May 10, 2020

Dealership Rating
Employee Rating

From the moment I started a chat on the website to the moment I signed on the dotted line. My experience with the team at Lexus Westside has been the best car shopping experience I have ever had. More

by lisseth_salmeron
Recommend Dealer
Yes

Other Employees Tagged: Danny Garza , Nam Pham

May 26, 2020

Westside Lexus responded

Hi there! Danny, Mike and Nam are so awesome to work with, we are thrilled that they were able to get you into a vehicle you love! Car-buying should be a smooth, stress-free experience, and we are so glad that we could provide that for you! Thank you for your review.

February 23, 2020

Dealership Rating
Employee Rating

For buying my first car, this experience was not stressful and they made it very easy and were willing to work with me. Very satisfied. More

by tkelley
Recommend Dealer
Yes

Other Employees Tagged: Judy Patureau

Mar 02, 2020

Westside Lexus responded

We're so glad to hear this! Thanks for the great review! Welcome to the Westside Lexus Family!

February 13, 2020

Dealership Rating
Employee Rating

I have bought several cars from this dealership and it’s always been a great experience. Other family members have had similar experiences in the past. More

by teddy1951
Recommend Dealer
Yes

Other Employees Tagged: Bret Aldridge, Dale McMullen, Mike Shafer

Feb 21, 2020

Westside Lexus responded

Thanks so much for the great review! Have a wonderful weekend

February 06, 2020

Dealership Rating
Employee Rating

I only bought an older preowned model, but was treated as if I was buying the most expensive car on the lot! They truly went above and beyond. More

by elizabeth38
Recommend Dealer
Yes
Feb 12, 2020

Westside Lexus responded

This is the highest compliment! We hope every customer feels like this! Thanks so much for the review!

February 04, 2020

Dealership Rating
Employee Rating

Mike Gonzales is awesome salesman. I have purchased several vehicles from him!! He is knowledgeable & service oriented. Always contact Mike for new vehicle. This requires too many words More

by jeaniejohnson
Recommend Dealer
Yes
Feb 05, 2020

Westside Lexus responded

Thanks for the review, Jeanie! Please let us know if there is anything else we can do for you!

February 02, 2020

Dealership Rating
Employee Rating

bought a car from Mike Gonzales Been a customer since 2003. My service guy is Josh Guerra. Always a good experience. Yes, it is always a good experience. Is this enough words for More

by GTILTON
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Josh Guerra

Feb 05, 2020

Westside Lexus responded

Sure is! Thank you for the kind words!! Let us know if we can do anything else for you!

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