Mike Hana
Mike Hana at Victory Toyota of Brook Park
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Mike Hana | Page 2

Assistant Service Manager

Victory Toyota of Brook Park

13775 Brookpark Road
Brook Park, OH 44142

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4.8
439 Reviews

Dealership Experience

12 yrs, 5 mos

Industry Experience

15 yrs, 5 mos

4.8

439 Reviews

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439 Reviews of Mike Hana

April 17, 2023

Dealership Rating
Employee Rating

They took my car immediately after I arrived, and the work was done quickly. They had a nice little waiting area with coffee and what not. Overall, super pleasant experience. More

by Andrew
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Apr 17, 2023

Victory Toyota of Brook Park responded

Thank you so much for the five star review! We are happy to hear about your great experience with us here at Metro Toyota.

April 14, 2023

Dealership Rating
Employee Rating

A bit pricey but very thorough service, they go over the entire vehicle. Would use again More

by SAFRAN1201
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Joe Rogers

May 01, 2023

Victory Toyota of Brook Park responded

Your safety is a priority for us and we want to make sure that get the service you pay for. Thank you for the great review and please let us know if there is anything else we can help you with. Safe travels!

April 12, 2023

Dealership Rating
Employee Rating

The service writer was very helpful and understanding to what I needed and knowledgeable on how long it would take and I received a a call the next day the part came in and scheduled an appointment when it More

by Josephine
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Scott Barrier, Joe Rogers

Apr 17, 2023

Victory Toyota of Brook Park responded

Thank you so much for the five star review! We are happy to hear about your great experience with us here at Metro Toyota.

March 22, 2023

Dealership Rating
Employee Rating

Very clean and professional. Quick service got me in and out and they even took me a few minutes late. More

by CB96
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Mar 24, 2023

Victory Toyota of Brook Park responded

Thank you so much for your excellent review! Providing top-notch service is so important to us

March 21, 2023

Dealership Rating
Employee Rating

Awesome never had a problem,we owned two vehicles and we are Ready for another. More

by felixayala51
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Scott Barrier, Joe Rogers , Kara Nieves

Mar 21, 2023

Victory Toyota of Brook Park responded

Thank you so much for your excellent review! Providing top-notch service is so important to us

March 21, 2023

Dealership Rating
Employee Rating

You guys take care of everyone with a smile. I truly appreciate that, thank you More

by wilberts812
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Mar 21, 2023

Victory Toyota of Brook Park responded

Thank you so much for your excellent review! Providing top-notch service is so important to us

March 20, 2023

Dealership Rating
Employee Rating

All employees were very professional. I was in and out quickly. It was my first time there and it was a good experience. More

by aabranovich
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Mar 21, 2023

Victory Toyota of Brook Park responded

Thank you so much for your excellent review! Providing top-notch service is so important to us

March 18, 2023

Dealership Rating
Employee Rating

They could not find what was wrong with my car. I didn’t like the recommendation given. “Drive it until it breaks”. This is y wife car, I can’t afford my wife’s car to breakdown in the wrong place More

by JST4SPEED
Service Communication
Recommend Dealer
Yes

March 18, 2023

Dealership Rating
Employee Rating

I've been dealing with them since two thousand and eight and can't say enough about them. More

by SKULCSAR126
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Joe Rogers

Mar 21, 2023

Victory Toyota of Brook Park responded

Thank you so much for your excellent review! Providing top-notch service is so important to us

March 18, 2023

Dealership Rating
Employee Rating

The service team made everything quick fast efficient and with great care and I love it!! More

by HUGOQUILES12316
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Mar 21, 2023

Victory Toyota of Brook Park responded

Thank you so much for your excellent review! Providing top-notch service is so important to us

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