Mike Hana
Mike Hana at Victory Toyota of Brook Park

Mike Hana | Page 2

Assistant Service Manager

Victory Toyota of Brook Park

13775 Brookpark Road
Brook Park, OH 44142

Contact Me
not yet
rated
441 Reviews

Dealership Experience

14 yrs, 7 mos

Industry Experience

17 yrs, 7 mos

not yet
rated

441 Reviews

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441 Reviews of Mike Hana

April 22, 2023

Dealership Rating
Employee Rating

This dealership is my preferred Toyota dealer in Cleveland.The service people are very nice and very respectable. The service people will answer any questions a person may have about their automobil More

by jdiaz65667
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Scott Barrier

Apr 25, 2023

Victory Toyota of Brook Park responded

Thank you for your positive feedback.

April 19, 2023

Dealership Rating
Employee Rating

My service was exceptional with professional people and service. They made sure I was well taken care of. More

by hesterw
Service Price Transparency
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Service Time
Service Communication
Recommend Dealer
Yes
May 01, 2023

Victory Toyota of Brook Park responded

On behalf of all of us at Metro Toyota, we would like to thank you for sharing this great review about our store! We are thrilled that you enjoyed your experience. Have a great summer!

April 17, 2023

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Employee Rating

They took my car immediately after I arrived, and the work was done quickly. They had a nice little waiting area with coffee and what not. Overall, super pleasant experience. More

by Andrew
Service Price Transparency
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Service Time
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Recommend Dealer
Yes
Apr 17, 2023

Victory Toyota of Brook Park responded

Thank you so much for the five star review! We are happy to hear about your great experience with us here at Metro Toyota.

April 14, 2023

Dealership Rating
Employee Rating

A bit pricey but very thorough service, they go over the entire vehicle. Would use again More

by SAFRAN1201
Service Price Transparency
Workmanship
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Recommend Dealer
Yes

Other Employees Tagged: Joe Rogers

May 01, 2023

Victory Toyota of Brook Park responded

Your safety is a priority for us and we want to make sure that get the service you pay for. Thank you for the great review and please let us know if there is anything else we can help you with. Safe travels!

April 13, 2023

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Employee Rating

The service writer was very helpful and understanding to what I needed and knowledgeable on how long it would take and I received a a call the next day the part came in and scheduled an appointment when it More

by Josephine
Service Price Transparency
Workmanship
Service Time
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Recommend Dealer
Yes

Other Employees Tagged: Scott Barrier, Joe Rogers

Apr 17, 2023

Victory Toyota of Brook Park responded

Thank you so much for the five star review! We are happy to hear about your great experience with us here at Metro Toyota.

March 22, 2023

Dealership Rating
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Very clean and professional. Quick service got me in and out and they even took me a few minutes late. More

by CB96
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Mar 24, 2023

Victory Toyota of Brook Park responded

Thank you so much for your excellent review! Providing top-notch service is so important to us

March 21, 2023

Dealership Rating
Employee Rating

You guys take care of everyone with a smile. I truly appreciate that, thank you More

by wilberts812
Service Price Transparency
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Service Time
Service Communication
Recommend Dealer
Yes
Mar 21, 2023

Victory Toyota of Brook Park responded

Thank you so much for your excellent review! Providing top-notch service is so important to us

March 21, 2023

Dealership Rating
Employee Rating

Awesome never had a problem,we owned two vehicles and we are Ready for another. More

by felixayala51
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Scott Barrier, Joe Rogers , Kara Nieves

Mar 21, 2023

Victory Toyota of Brook Park responded

Thank you so much for your excellent review! Providing top-notch service is so important to us

March 20, 2023

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Employee Rating

All employees were very professional. I was in and out quickly. It was my first time there and it was a good experience. More

by aabranovich
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Mar 21, 2023

Victory Toyota of Brook Park responded

Thank you so much for your excellent review! Providing top-notch service is so important to us

March 18, 2023

Dealership Rating
Employee Rating

I'd like the location to service places is clean the people are real friendly the. Service is good Perfect. Keep doing a good work, More

by Jr.Ortiz
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Mar 21, 2023

Victory Toyota of Brook Park responded

Thank you so much for your excellent review! Providing top-notch service is so important to us

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