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Mike Hana
Mike Hana | Page 43
Assistant Service Manager
Victory Toyota of Brook Park
13775 Brookpark Road
Brook Park, OH 44142
441 Reviews
Dealership Experience
14 yrs, 5 mos
Industry Experience
17 yrs, 5 mos
441 Reviews of Mike Hana
April 24, 2018
The best Even after 8 years I still bring my RAV4 back “home” for all services. I never have to worry about being ripped off and scared into other repairs Even after 8 years I still bring my RAV4 back “home” for all services. I never have to worry about being ripped off and scared into other repairs More
by OTISBG
Verified CustomerOther Employees Tagged: Was also very pleased to see Emma back (don’t know her last name)
April 24, 2018
FJ maintenance Effortless, quick, courteous & reliable.. I have never had any issues with scheduling or service for any Toyota I've owned since 1981. Keep up the g Effortless, quick, courteous & reliable.. I have never had any issues with scheduling or service for any Toyota I've owned since 1981. Keep up the great work! More
by SEACZAR14
Other Employees Tagged: Scott Barrier, Dominic Theodore, Joe Rogers , Sarah Byrne, Maggie Colan, Devin Rupert, Stephanie Talbot
April 17, 2018
Great service Have been a customer of Metro for many years . Metro continues to sell great products and provides excellent service. Everyone wants to help you and t Have been a customer of Metro for many years . Metro continues to sell great products and provides excellent service. Everyone wants to help you and their facilities are great if you wait for your service to be completed. They have maintain all my vehicles which provides me trouble free transportation. More
by IZOSAN
Other Employees Tagged: Jim Greenfield, Scott Barrier , Maggie Colan
April 07, 2018
Thank You I was very surprised that you could fix my car in just a few hours. I thought I would have to leave it and come back the next day to get it. I appre I was very surprised that you could fix my car in just a few hours. I thought I would have to leave it and come back the next day to get it. I appreciate that you were able to get it fixed the same day. Thank you More
by wefrank74
April 05, 2018
very quick, friendly and efficient I gave the review a rating of EXCELLENT! My service representative was courteous, polite, efficient and friendly. He is an asset to Toyota. Ser I gave the review a rating of EXCELLENT! My service representative was courteous, polite, efficient and friendly. He is an asset to Toyota. Service was completed in minimal time. More
by Sandy
March 30, 2018
Air Bag Recall This appointment was for an air bag recall. The appointment went fast as I waited and no issued noted after I left. This was a pleasant experience. Mi This appointment was for an air bag recall. The appointment went fast as I waited and no issued noted after I left. This was a pleasant experience. Mike was very professional. More
by WPBEACHBOY
March 29, 2018
Service done as requested. It is a friendly environment. Good atmosphere and very clean area, if you decide to wait for your car to be serviced. done as requested. It is a friendly environment. Good atmosphere and very clean area, if you decide to wait for your car to be serviced. More
by RANNSJUNK
March 17, 2018
Retrain I like the service center and the prices on your services rendered. Wait time is usually good, although this date was terrible, wrong information from I like the service center and the prices on your services rendered. Wait time is usually good, although this date was terrible, wrong information from service person which made my wait time over 2 hours. Otherwise I will return. More
by Chocolate rose
March 15, 2018
5000 mile service Quick and convenient, plus an awesome waiting area, Metro is a great place to get your Toyota serviced. Plus, you can easily schedule an appointment o Quick and convenient, plus an awesome waiting area, Metro is a great place to get your Toyota serviced. Plus, you can easily schedule an appointment online without any phone calls. More
by cs44654
February 21, 2018
Thanks Mike and Maggie Mike took good care of the need for a new alternator. Later, Maggie stepped in and kindly helped with a time sensitive rental car repair issue. Man Mike took good care of the need for a new alternator. Later, Maggie stepped in and kindly helped with a time sensitive rental car repair issue. Many thanks to all. More
by RITA.BRAUNECK
Other Employees Tagged: Maggie Colan
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