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Mike Hana
Mike Hana at Victory Toyota of Brook Park

Mike Hana | Page 9

Assistant Service Manager

Victory Toyota of Brook Park

13775 Brookpark Road
Brook Park, OH 44142

Contact Me
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441 Reviews

Dealership Experience

14 yrs, 6 mos

Industry Experience

17 yrs, 6 mos

not yet
rated

441 Reviews

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441 Reviews of Mike Hana

January 11, 2023

Dealership Rating
Employee Rating

I always buy my cars from Barry and Metro, I told him years ago that I’d only buy cars from him. My 4th Camry and 8th car in the family. Great service from him, from Jim Greenfield, Finance Director Bob More

by CHERIEPP75
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Jeremy McClish, Bob Albright, Barry Greenfield, Jim Greenfield, Scott Barrier

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Jan 14, 2023

Victory Toyota of Brook Park responded

Repeat and referral business means so much to us, Thank you! I'm sure that if you need any help Barry and the team will be glad to get it for you. Please stop by and say hello when you're in for the complimentary Toyota Care maintenance program! We'll see you soon

January 09, 2023

Dealership Rating
Employee Rating

We have always been pleased with the service that we receive at Metro Toyota and continue to make appointments now and in the future. More

by ALBINWEILER
Service Price Transparency
Recommend Dealer
Yes

Other Employees Tagged: not applicable

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Jan 10, 2023

Victory Toyota of Brook Park responded

Thank you so much for your wonderful review! We are so glad that our team could provide you with a top-notch experience! It is our pleasure to assist you in any way possible. We hope for an opportunity to work with you again in the future!

January 09, 2023

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Employee Rating

The service area was busy but it didn’t have to wait long at all. Everyone was very professional and friendly. Thanks! More

by TESS.TURI
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Jan 10, 2023

Victory Toyota of Brook Park responded

Thank you so much for your wonderful review! We are so glad that our team could provide you with a top-notch experience! It is our pleasure to assist you in any way possible. We hope for an opportunity to work with you again in the future!

January 08, 2023

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Employee Rating

Great service in and out I would take my car back. Most other dealers told me 2 weeks before they can get me in More

by Jeffvartorella77
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Scott Barrier, Dominic Theodore, Joe Rogers, SUSAN BOTTORF, MIKE BALIS

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Jan 09, 2023

Victory Toyota of Brook Park responded

Thank you so much for your wonderful review! We are so glad that our team could provide you with a top-notch experience! It is our pleasure to assist you in any way possible. We hope for an opportunity to work with you again in the future!

January 06, 2023

Dealership Rating
Employee Rating

It's been good so far too early to say been there three times only More

by FTAYLOR1954
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Jan 07, 2023

Victory Toyota of Brook Park responded

Thank you so much for your wonderful review! We are so glad that our team could provide you with a top-notch experience! It is our pleasure to assist you in any way possible. We hope for an opportunity to work with you again in the future!

January 05, 2023

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Employee Rating

Parents needed a tire for a camray. Tire was almost 300. Thats seems high.too much More

by Me
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Scott Barrier, SUSAN BOTTORF

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Jan 18, 2023

Victory Toyota of Brook Park responded

Your safety is a priority for us and please let us know if there is anything else we can help you with. Safe travels!

January 05, 2023

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Employee Rating

Amazing! !Excellent service love Toyota car My recommendations 100% I do not change it for any More

by Carmen
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Dominic Theodore, SUSAN BOTTORF, MIKE BALIS

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Jan 06, 2023

Victory Toyota of Brook Park responded

That's great to hear, we love to see our customers happy here at Metro Toyota! Glad everyone gave you a good experience. Thank you for choosing our dealership and for the awesome review. We will see you on your next visit

January 04, 2023

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Employee Rating

Always great service. Joe always takes great care of me and everyone is so friendly. More

by s.byrne41
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Scott Barrier, Dominic Theodore, Joe Rogers, SUSAN BOTTORF, MIKE BALIS

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Jan 06, 2023

Victory Toyota of Brook Park responded

That's great to hear, we love to see our customers happy here at Metro Toyota! Glad everyone gave you a good experience. Thank you for choosing our dealership and for the awesome review. We will see you on your next visit

January 04, 2023

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Employee Rating

Professional, quick and efficient. Easy to schedule and always know what to expect. Choose to wait as I know it will be between 30-60 mins. More

by gmdm78
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Joe Rogers, MIKE BALIS

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Jan 06, 2023

Victory Toyota of Brook Park responded

That's great to hear, we love to see our customers happy here at Metro Toyota! Glad everyone gave you a good experience. Thank you for choosing our dealership and for the awesome review. We will see you on your next visit

January 04, 2023

Dealership Rating
Employee Rating

I love Toyota! !! Will never go elsewhere! Awesome service! And great people that work there! I'm 100% satisfied every visit! More

by BYURKO
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Bob Albright, Ken Schneider, Scott Barrier, Dominic Theodore, Joe Rogers, SUSAN BOTTORF, MIKE BALIS , Christopher Lombardo, Dan Schneider

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Jan 06, 2023

Victory Toyota of Brook Park responded

That's great to hear, we love to see our customers happy here at Metro Toyota! Glad everyone gave you a good experience. Thank you for choosing our dealership and for the awesome review. We will see you on your next visit

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