Mike Haverl | Page 83

Amazing fast service, and the best customer service I’ve experienced in quite a while. Thank you very much for all the help. Will definitely be back again experienced in quite a while. Thank you very much for all the help. Will definitely be back again More

by yochi256 Verified Customer Verified Customer

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Best service department I ever worked with. I would and have strongly recommended Kia to my family and friends Mike, Frank and Jen are awesome have strongly recommended Kia to my family and friends Mike, Frank and Jen are awesome More

by JLAGTHECHASE Verified Customer Verified Customer

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Jen, Mike, and Frank are exceptionally courteous and personable customer service reps. They perform the work required quickly and efficiently while keeping the customer well informed during each step o personable customer service reps. They perform the work required quickly and efficiently while keeping the customer well informed during each step of the repair. Thank you. More

by Jim S. Verified Customer Verified Customer

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Very friendly and pleasant staff, do not have to wait to long, always wait for my car and ready on time. Have been doing business with Napoli for many years long, always wait for my car and ready on time. Have been doing business with Napoli for many years More

by csuki Verified Customer Verified Customer

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Very friendly and congenial and pleasant staff. Everyone greets you with a smile when you enter the building or when they meet you outside. Very knowledgeable. greets you with a smile when you enter the building or when they meet you outside. Very knowledgeable. More

by BETTITEEL Verified Customer Verified Customer

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Excellent as always, mike was a great guy and helped me fix my problem with no issues. I came in and was able to leave my car there and got a call by the end of the day and my car was ready. fix my problem with no issues. I came in and was able to leave my car there and got a call by the end of the day and my car was ready. More

by tdcannon1618 Verified Customer Verified Customer

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Great dealership every employee was great. Very Great dealership every employee was great. Very knowledgeable worked with me every step of the way. Made me feel so comfortable definitely reco Great dealership every employee was great. Very knowledgeable worked with me every step of the way. Made me feel so comfortable definitely recommending to all my friends and family More

by u1nabhi Verified Customer Verified Customer

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Terrible customer service. Waited over a week just for paperwork that should have been ready as soon as my car was done being serviced. Then went back because my car was not driving right and every place paperwork that should have been ready as soon as my car was done being serviced. Then went back because my car was not driving right and every place I took it to couldn’t figure out what was wrong and told me I should go to the dealership. I paid $1000 to fix the problem only to break down 5 minutes after on the highway. Had to get my car towed back to them only to find out I needed a new engine. Then they kept telling me they had no loaners so I was without a car for days. I finally called and spoke to the manager that got me into a loaner finally but no one would call to let me know what was going on with my car at all and every time I called they claimed they were waiting for an approval from Kia. Finally they claim they got an approval on a Tuesday and said it would be a few days before they received the engine and another few days to work on the veh but by Thursday morning they were calling me to pick up my car. Horrible experience! More

by Frustrated customer Verified Customer Verified Customer

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Customer service was excellent but service prices are too high. I would rather do it myself if I can or go somewhere else that's cheaper. high. I would rather do it myself if I can or go somewhere else that's cheaper. More

by LOVEN203 Verified Customer Verified Customer

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Great and easy to work with. Easy to make appointments and always get you in when you have a need. Very clean. Thank you for all the help! and always get you in when you have a need. Very clean. Thank you for all the help! More

by MCCARTHYP1964 Verified Customer Verified Customer

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