Mike Hefel
Mike Hefel at Anderson-Weber Toyota

Mike Hefel

Finance Manager

Anderson-Weber Toyota

3450 Center Grove Drive
Dubuque, IA 52003

4.7
24 Reviews
4.7

24 Reviews

Write a Review

Dealership Experience

26 yrs, 8 mos

24 Reviews of Mike Hefel

October 20, 2026

Dealership Rating
Employee Rating

Dealship was good but question the service department and checking over used cars feel like missed a few things that should have been also and cleaning vehicle could have been better. More

by truesmack
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes

Other Employees Tagged: Keith Dula

October 03, 2026

Dealership Rating
Employee Rating

Great service-. very thorough and timely. Updated me through the entire process on what needed to be done. Great customer service through the entire process. More

by LBarnes
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Shane Burtzlaff, Payton Duit , Devin Weber

Oct 13, 2026

Anderson-Weber Toyota responded

Thank you for your excellent feedback! We are happy to hear that our team was able to deliver a great experience during your most recent service visit. We hope to see you again soon!

September 20, 2026

Dealership Rating
Employee Rating

Nick did a great job coordinating our purchase from out of state. He also provided a quick run down of the gauges/control screen/options and the infotainment function. Also, connected our phones to the c More

by tecgac
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Nick Heston

Sep 21, 2026

Anderson-Weber Toyota responded

Thank you for providing feedback on your out-of-state vehicle purchase. We are thrilled to hear that Nick and Mike did a great job coordinating your purchase even with distance between you and our dealership. No matter how near or far, you can count on us to provide the same level of attention to your purchase process. We appreciate the opportunity to work with you and hope you are enjoying your new vehicle so far. If there is anything we else we can help out with, don't hesitate to reach out!

September 18, 2026

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Dealer is wonderful to work with, service and sales. Chris and are great sales representatives. More

by anglerbeaver
Service Price Transparency
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Service Communication
Recommend Dealer
Yes
Sep 21, 2026

Anderson-Weber Toyota responded

Thank you for your five-star review. We are happy to hear that you have had a great experience with both our service and sales departments. We appreciate your business and look forward to seeing you again soon!

September 10, 2026

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Employee Rating

Wish we could have got the 1st pickup we looked at, this one is pretty nice. Jason worked with us and we appreciated that. Overall a good experience. Thank you Bob and Connie More

by gunderson0
Sales Price Transparency
Trade-in Experience
Purchase Time
Recommend Dealer
Yes

Other Employees Tagged: Jason Farrey

Sep 21, 2026

Anderson-Weber Toyota responded

Bob and Connie, thank you for sharing your experience with us. We are happy to hear Jason took good care of you, we hope you are enjoying your new truck so far. If there is anything else we can help out with, don't hesitate to reach out!

August 29, 2026

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I had a very positive experience with Toyota Anderson Weber for my car service. The staff was professional, courteous, and helpful throughout the process. The service was completed efficiently, and they More

by wilsonj2527
Service Price Transparency
Workmanship
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Service Communication
Recommend Dealer
Yes
Sep 16, 2026

Anderson-Weber Toyota responded

Thank you for your excellent review; we are thrilled to hear you had a great experience in our service drive. We appreciate the confidence you have put in our service team and look forward to seeing you and your vehicle again. Have a great day!

August 25, 2026

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Got the job done at a reasonable time very good service in and out like they said it would happen More

by PREGLERNOEMAIL
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Chris Ludescher

Sep 01, 2026

Anderson-Weber Toyota responded

Thank you for your review. We are happy to hear our service team met all of the set expectations during your visit. We appreciate your business and look forward to seeing you again!

July 23, 2026

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Fast professional service. I would recommend Toyota and Anderson Weber to all my family and friends More

by Mcarlswm
Service Price Transparency
Workmanship
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Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Chris LaPier, Nick Heston

Jul 28, 2026

Anderson-Weber Toyota responded

Thank you for your feedback and recommendation. We hope to see you again soon!

July 18, 2026

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Employee Rating

They made the process so easy! ! Nolan and the rest of the team were so easy to work with, respected my time and helped me get exactly what I wanted! More

by Amy.david95
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Chris LaPier, Nolan Farrey

Jul 20, 2026

Anderson-Weber Toyota responded

Amy, thank you for the great feedback on Nolan. We are thrilled that he took great care of you and made your purchasing process simple and straightforward. We hope you are enjoying your vehicle so far; if you have any more questions, don't hesitate to reach out!

July 16, 2026

Dealership Rating
Employee Rating

Very Convenient. Always helpful and friendly! Customers always made to feel like they are a priority. More

by jasonstephenson84
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Jason Farrey, Nolan Farrey

Jul 20, 2026

Anderson-Weber Toyota responded

Jason, we appreciate your feedback. We are happy to hear that our team always takes great care of you. We look forward to seeing you again soon!

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