Mike Hefel
Mike Hefel at Anderson-Weber Toyota

Mike Hefel

Finance Manager

Anderson-Weber Toyota

3450 Center Grove Drive
Dubuque, IA 52003

4.8
27 Reviews
4.8

27 Reviews

Write a Review

Dealership Experience

26 yrs, 9 mos

27 Reviews of Mike Hefel

November 08, 2026

Dealership Rating
Employee Rating

Chris L and Chase worked really hard to find what we wanted in a vehicle. They took the time to listen to our questions and find the answers if they didn’t know right away. We have done business with A More

by cheres2u
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Chris LaPier, Chris Ludescher , Chase H. John W

Nov 10, 2026

Anderson-Weber Toyota responded

Thank you for providing such kind and insightful feedback. For starters, we greatly appreciate your returning business for the past 19 years. Seeing familiar faces return time and time again is one of the most rewarding aspects of our business, so thank you for that. Chris and Chase both do a great job on the sales side, as well as Mike and John in finance. We are thrilled to hear that each of these guys took great care of you in their respected roles. We are so excited for you and your new Grand Highlander purchase, please let us know if there are any more questions that come up or we can help out with anything else. If not, we will see you when you are ready for service!

November 05, 2026

Dealership Rating
Employee Rating

The dealership has high expectations for service and communication. The people are friendly and knowledgeable. You can tell they care. More

by pk4bormann
Recommend Dealer
Yes

Other Employees Tagged: Mike Hefel

Nov 10, 2026

Anderson-Weber Toyota responded

Thank you for your great feedback. We absolutely do set our expectations high; it's a priority for us to maintain the excellent service that our customers have come to know, no matter which department you visit. We are happy to hear that we delivered another great experience on your most recent vehicle purchase. We hope you have been enjoying the new vehicle so far; if there is anything else we can do to help, don't hesitate to reach out!

November 05, 2026

Dealership Rating
Employee Rating

I always enjoy going in and getting work done. I trust the work and know it will be done properly More

by nries920
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Chris Ludescher, Amber Schmitt

October 20, 2026

Dealership Rating
Employee Rating

Dealship was good but question the service department and checking over used cars feel like missed a few things that should have been also and cleaning vehicle could have been better. More

by truesmack
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes

Other Employees Tagged: Keith Dula

Oct 28, 2026

Anderson-Weber Toyota responded

Thank you for sharing feedback on your experience with our sales team. If you are willing to share more information with us, we would be happy to look into the issues further. Our used inventory undergoes extensive inspection before being placed on our lot; however, we understand things can be missed. If we knowingly do not repair mechanical issues, said issues are disclosed and the vehicle is categorized as a "value lot vehicle". We would like to learn more about the Jeep you purchased, please reach out to your sales consultant so we can investigate further. Talk soon!

October 03, 2026

Dealership Rating
Employee Rating

Great service-. very thorough and timely. Updated me through the entire process on what needed to be done. Great customer service through the entire process. More

by LBarnes
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Shane Burtzlaff, Payton Duit , Devin Weber

Oct 13, 2026

Anderson-Weber Toyota responded

Thank you for your excellent feedback! We are happy to hear that our team was able to deliver a great experience during your most recent service visit. We hope to see you again soon!

September 20, 2026

Dealership Rating
Employee Rating

Nick did a great job coordinating our purchase from out of state. He also provided a quick run down of the gauges/control screen/options and the infotainment function. Also, connected our phones to the c More

by tecgac
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Nick Heston

Sep 21, 2026

Anderson-Weber Toyota responded

Thank you for providing feedback on your out-of-state vehicle purchase. We are thrilled to hear that Nick and Mike did a great job coordinating your purchase even with distance between you and our dealership. No matter how near or far, you can count on us to provide the same level of attention to your purchase process. We appreciate the opportunity to work with you and hope you are enjoying your new vehicle so far. If there is anything we else we can help out with, don't hesitate to reach out!

September 18, 2026

Dealership Rating
Employee Rating

Dealer is wonderful to work with, service and sales. Chris and are great sales representatives. More

by anglerbeaver
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Sep 21, 2026

Anderson-Weber Toyota responded

Thank you for your five-star review. We are happy to hear that you have had a great experience with both our service and sales departments. We appreciate your business and look forward to seeing you again soon!

September 10, 2026

Dealership Rating
Employee Rating

Wish we could have got the 1st pickup we looked at, this one is pretty nice. Jason worked with us and we appreciated that. Overall a good experience. Thank you Bob and Connie More

by gunderson0
Sales Price Transparency
Trade-in Experience
Purchase Time
Recommend Dealer
Yes

Other Employees Tagged: Jason Farrey

Sep 21, 2026

Anderson-Weber Toyota responded

Bob and Connie, thank you for sharing your experience with us. We are happy to hear Jason took good care of you, we hope you are enjoying your new truck so far. If there is anything else we can help out with, don't hesitate to reach out!

August 29, 2026

Dealership Rating
Employee Rating

I had a very positive experience with Toyota Anderson Weber for my car service. The staff was professional, courteous, and helpful throughout the process. The service was completed efficiently, and they More

by wilsonj2527
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Sep 16, 2026

Anderson-Weber Toyota responded

Thank you for your excellent review; we are thrilled to hear you had a great experience in our service drive. We appreciate the confidence you have put in our service team and look forward to seeing you and your vehicle again. Have a great day!

August 25, 2026

Dealership Rating
Employee Rating

Got the job done at a reasonable time very good service in and out like they said it would happen More

by PREGLERNOEMAIL
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Chris Ludescher

Sep 01, 2026

Anderson-Weber Toyota responded

Thank you for your review. We are happy to hear our service team met all of the set expectations during your visit. We appreciate your business and look forward to seeing you again!

1

Dealership Inventory (91 Vehicles)

new 2026 Toyota Tundra Hybrid car, priced at $63,203
2026 Toyota Tundra Hybrid
new
Ice Cap exterior
Automatic
Four-wheel Drive
used 2019 Jeep Grand Cherokee car, priced at $12,505
2019 Jeep Grand Cherokee
used
Sting-Gray Clearcoat exterior
Automatic
Four-wheel Drive
used 2017 Lexus RC 300 car, priced at $28,080
2017 Lexus RC 300
used
Obsidian exterior
Automatic
All-wheel Drive
new 2026 Toyota Tacoma Hybrid car, priced at $49,155
2026 Toyota Tacoma Hybrid
new
Ice Cap exterior
Automatic
Four-wheel Drive
new 2026 Toyota Grand Highlander Hybrid car, priced at $57,491
2026 Toyota Grand Highlander Hybrid
new
Storm Cloud exterior
Automatic
All-wheel Drive
used 2019 Toyota Camry car, priced at $21,718
2019 Toyota Camry
used
Predawn Gray Mica exterior
Automatic
Front-wheel Drive