Shane Burtzlaff
Shane Burtzlaff at Anderson-Weber Toyota

Shane Burtzlaff

Sales Manager

Anderson-Weber Toyota

3450 Center Grove Drive
Dubuque, IA 52003

5.0
9 Reviews
5.0

9 Reviews

Write a Review

Dealership Experience

7 yrs, 10 mos

9 Reviews of Shane Burtzlaff

October 03, 2026

Dealership Rating
Employee Rating

Great service-. very thorough and timely. Updated me through the entire process on what needed to be done. Great customer service through the entire process. More

by LBarnes
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Mike Hefel, Payton Duit , Devin Weber

Oct 13, 2026

Anderson-Weber Toyota responded

Thank you for your excellent feedback! We are happy to hear that our team was able to deliver a great experience during your most recent service visit. We hope to see you again soon!

August 29, 2026

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Employee Rating

I had a very positive experience with Toyota Anderson Weber for my car service. The staff was professional, courteous, and helpful throughout the process. The service was completed efficiently, and they More

by wilsonj2527
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Sep 16, 2026

Anderson-Weber Toyota responded

Thank you for your excellent review; we are thrilled to hear you had a great experience in our service drive. We appreciate the confidence you have put in our service team and look forward to seeing you and your vehicle again. Have a great day!

June 30, 2026

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Remarkable care and service provided by everyone- you feel like you are the only Person when there, and you are not treated like a number, very Clean and welcoming. More

by Jlynnbauer
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: John Heller

Jul 02, 2026

Anderson-Weber Toyota responded

Thank you for sharing your experience with us. We are thrilled to hear that our team took great care of you during your service visit. Our customers are the number one priority across all of our departments, so we are happy to hear that you felt well taken care of. We hope to see you again soon!

June 26, 2026

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I have been a customer for many years, always receive great service on all the vehicles I own. More

by kemp4
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Jun 30, 2026

Anderson-Weber Toyota responded

Thank you for your feedback and five-star review. We appreciate your loyalty to Anderson-Weber over the years, thank you for putting your trust in our team. We look forward to seeing you again soon, have a great week!

May 18, 2026

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A very good dealership to do business with. Am looking forward to experience more in the future. More

by klhcne
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
May 19, 2026

Anderson-Weber Toyota responded

Thank you for your feedback and five-star review. We are happy that you had such a great experience with our team. Our number one priority is our customers, so we do everything we can to provide a smooth and stress-free process. We hope that you are enjoying your new vehicle so far, let us know when you are ready for your first ToyotaCare appointment!

April 30, 2026

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We have bought cars from and had them serviced at Andersen Weber for 38 years. We have always had personalized care from all departments. More

by mreiburer
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Mike Hefel, Chris Ludescher

May 01, 2026

Anderson-Weber Toyota responded

Thank you for providing feedback on your experience with us over the years. Your loyalty to Anderson-Weber is greatly appreciated and we always look forward to seeing you. Enjoy your weekend!

April 15, 2026

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Employee Rating

We had a wonderful experience purchasing our car from Andersen-Weber. Nolan was very knowledgeable about the car we were interested in and supplied a lot of information for us. Shane made the paperwo More

by kathrynjtyner
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Nolan Farrey, Payton Duit

Apr 20, 2026

Anderson-Weber Toyota responded

Kathryn, thank you for the great feedback you have provided about our team members and purchase experience. We are glad to hear that Nolan, Shane, and the rest of the sales team made your purchase simple and stress-free. We want to create a positive experience around purchasing a new vehicle, because it should be exciting. We are so happy to hear you are loving your new car, we hope to see you when you are ready for service!

April 14, 2026

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Employee Rating

Easy to deal with when purchasing my 2026 Rav4. Explained the operations of vehicle controls and audio system. More

by mcgolf61
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes

Other Employees Tagged: Mike Hefel, Kris Wolfe

Apr 14, 2026

Anderson-Weber Toyota responded

Thank you for your 5-star review! We are happy to hear you had a stress-free purchasing experience with our sales team. If any further questions come up, don't hesitate to reach out. Enjoy your new RAV4!

August 27, 2020

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Employee Rating

We were about to head out on a trip and wanted to have our vehicle inspected beforehand. Unfortunately, we didn't give Anderson-Weber much time from when we were leaving, but they were more than accommoda More

by HawkFan1978
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Bill Stierman, Tim Then, John Wilhelm

Aug 27, 2020

Anderson-Weber Toyota responded

Hawkfan! Thank you so much for the wonderful shout out. We're happy we were able to get you and your family safely back on the road and on to your next adventure. Please don't hesitate to reach out if you need anything at all in the future - that's what we're here for!

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