Write a Review

Dealer Log In

Write a Review

Mike Henry at McKinney Dodge Chrysler Jeep RAM

Mike Henry

Overview Reviews (199) Inventory (330)

View All Employees

< View All Employees

Mike Henry

Mike Henry at McKinney Dodge Chrysler Jeep RAM

Mike Henry | Page 13

Stellantis Sales Manager

McKinney Dodge Chrysler Jeep RAM

4574 Calhoun Memorial Highway
Easley, SC 29640

If love for a business is judged by how long you have been in it, then I am the king of sales at 31 years! I have had the pleasure of meeting so many customers since 1991, and joyfully from McKinney since 1999. I am the proud father of 3 wonderful children and a patient wife, and enjoy my off time watching the Seattle Seahawks. Go Seahawks!!

Read more

4.5

199 Reviews

If love for a business is judged by how long you have been in it, then I am the king of sales at 31 years! I have had the pleasure of meeting so many customers since 1991, and joyfully from McKinney since 1999. I am the proud father of 3 wonderful children and a patient wife, and enjoy my off time watching the Seattle Seahawks. Go Seahawks!!

Read more

4.5

199 Reviews

Write a Review

This rating includes all reviews, with more weight given to recent reviews.

Overview Reviews (199) Inventory (330)

Dealership Experience

26 yrs, 6 mos

Industry Experience

35 yrs, 5 mos

Languages Spoken

English

Employee Video

199 Reviews of Mike Henry

Write a Review

December 30, 2015

Dealership Rating

2013 Dodge Ram 3500 I found the truck on the internet and called the dealership. I asked the salesman if he would hold it for me because I had to drive approximately 500 I found the truck on the internet and called the dealership. I asked the salesman if he would hold it for me because I had to drive approximately 500 miles to see it (PA to SC). He told me I had to put a $500 non-refundable deposit down to take the truck off the market. Before agreeing to the deposit, I asked him if the truck was "perfect". He said "yes" and told me the truck was in "excellent condition". I gave him my deposit to hold the truck for me for a few days. My wife and I drove to SC on 12/11/15 and arrived at the dealership after dark. The salesman told me there was a "dimple" on the back fender. It was hard to see everything given the time of day, about 6 p.m. I bought the truck that night and drove back to PA. After arriving home, I went over the truck in the daylight and discovered the damage on the bed. The truck was hit, someone tried to fix it and did not to a very good job fixing it. This damage was not reported to Carfax. I contacted the dealership and was told someone would call me back. I have not received a callback yet. More

by Richard Anderson

Customer Service

Friendliness

Price

Recommend Dealer

No

Other Employees Tagged: Russ Frazier, John McKinney, Scott McKinney

Report | Print

Feb 13, 2016 -

McKinney Dodge Chrysler Jeep RAM responded

Richard Anderson said on 02/12/2016 07:48 PM "I received a check in the amount of $300 from McKinney Dodge to help with the damages on the truck I purchased from them. I do not feel this was an acceptable compromise due to the amount of damages listed on the estimate. I recommend if anyone purchases a used vehicle from McKinney Dodge, to go over it with a fine tooth comb from bumper to bumper (in the daylight). I appreciate the opportunity to share my experience regarding this dealership; however, I will not change my rating of McKinney Dodge. Thank you, Richard Anderson" McKinney Dodge Chrysler Jeep RAM Mazda said on 01/20/2016 09:39 AM (Private Message) "The check for $300 is in the mail to you now. As you have stated, the damage was not disclosed on the Carfax Report, nor were any repairs attempted on this vehicle by McKinney Dodge. If information is not disclosed on the Carfax Report, and the customer doesn't disclose that information, we have no way of knowing if a vehicle has been damaged or in a wreck. To my used car manager, at the time of estimation for trade, it appeared to have a ding in the side of the bed. Not unusual at all for a pre-owned vehicle. We had no reason to give it more thought than that. Normal trade in service was performed in our shop before the truck was placed for sale on the lot. If you would like to discuss this with my pre-owned manager, please feel free to call him at your convenience. " Richard Anderson has read this message Richard Anderson said on 01/18/2016 09:42 PM "The estimate was $1,791.45. The offer of $300.00 is not acceptable. I feel an acceptable compromise would be to split the total which would be $895.73. If you remember I had to put a $500 non-refundable deposit down on a "perfect" truck. The estimate clearly states "there was an apparent attempt to repair bedside panel". This damage was not disclosed on the Carfax report, nor was it disclosed during the phone conversation prior to my driving from PA to SC, nor was it disclosed after we arrived to complete the purchase. " McKinney Dodge Chrysler Jeep RAM Mazda said on 01/18/2016 08:38 AM (Private Message) "I received the estimate, Richard. Mr. McKinney is willing to offer a check in the amount of $300 toward the repairs. I will work on getting the check cut and sent to you as quickly as possible. Thank you for providing the estimate." Richard Anderson has read this message Richard Anderson said on 01/17/2016 05:17 PM "Joan, I was checking to see if you received the estimate I sent via email? Thank you, Richard Anderson" Richard Anderson said on 01/15/2016 01:40 PM "Joan, The estimate was sent via email. Please confirm that you received it. Thank you, Richard" McKinney Dodge Chrysler Jeep RAM Mazda said on 01/15/2016 01:07 PM (Private Message) "I will look forward to having the estimate. Please send it to JoanBarrett@McKinneyDodge.com. Thank you!" Richard Anderson has read this message Richard Anderson said on 01/15/2016 11:40 AM "I have obtained an estimate on the 2013 Dodge Ram I purchased from you on 12/18/15. I will attempt to attach it with this response. If this is not possible, I will email it to you directly to the email addresses I have on file. Thank you. Richard" Richard Anderson said on 01/02/2016 10:30 AM "I was never told this was a "work" truck. The pictures of the connectors were to show you the inner fender well was removed, the chalk marks were for the alignment of putting it back on the truck. There were also scrape marks which were not easy to get on a picture but are noticeable to the eye. As I said before, it was dark when we arrived at the dealership, I was shown the "dimple", but I could not see the other damage because it was dark outside. Just to be clear, when I talked to Mike on the phone, he did not indicate any body damage to the truck at all, not even the dimple. The dimple was shown to me only after I arrived. I asked Mike if the truck was "perfect" and he said "yes". I then gave him my $500 non-refundable deposit. If I had been told of the damage, I would have had more questions. I will take the truck for an estimate of the damage and send a copy to you. Thank you. Richard Anderson Huntingdon, PA" McKinney Dodge Chrysler Jeep RAM Mazda said on 01/02/2016 09:58 AM (Private Message) "I am reviewing the pictures you sent, Richard. Not quite sure what we are looking for with the connector pictures. We understand the dimple in the metal, which is what you were informed of before coming for the truck. The truck is a 2013 and was a work truck. Some imperfections are to be expected. We don't know if the truck was hit or not. We rely on the Carfax just as a buyer would, to indicate any existing damage. To your point, no damage was reflected on the Carfax. We are not a body shop and evaluate incoming vehicles for mechanical functionality and minor damage to the body is taken into account when pricing the vehicle for the lot. It is a great truck, in great condition, at a great price. That being said, I spoke with Scott McKinney, my pre-owned manager. He enjoyed your visit and if helping you repair the truck will help you feel better about the deal we struck, he is willing to help. Do you have an estimate?" Richard Anderson has read this message Richard Anderson said on 01/01/2016 10:41 PM "Approximately 20 pictures have been sent to Joan Barrett on 1/1/2016." Richard Anderson said on 01/01/2016 08:35 AM "I will take the pictures and forward them to you. Thank you." McKinney Dodge Chrysler Jeep RAM Mazda said on 12/31/2015 08:48 AM (Private Message) "Good morning Mr. Anderson - When I took your call yesterday morning, the store was full of customers, which is how we stayed all day long. I planned on getting with my pre-owned manager and Mike this morning to discuss your purchase. When we take a car in on trade, it does go through our shop. The shop checks tires and wear parts, changes the oil, etc. As you say, there was no indication on the Carfax of any accidents regarding this truck or damage. Mike said he point out the dimpled spot to you, so you would know it was there. If the truck was hit and repaired poorly, we have no information on that. We would appreciate pictures of the damage you are referring to, so we can make an assessment on our end. Mike will be in contact with you once he has spoken to our pre-owned manager. Please send the pictures as soon as possible to: Joanbarrett@mckinneydodge.com. Thank you. " Richard Anderson has read this message

Jan 01, 2016 -

Richard Anderson responded

I will take the pictures and forward them to you. Thank you.

Dec 31, 2015 -

McKinney Dodge Chrysler Jeep RAM responded

Good morning Mr. Anderson - When I took your call yesterday morning, the store was full of customers, which is how we stayed all day long. I planned on getting with my pre-owned manager and Mike this morning to discuss your purchase. When we take a car in on trade, it does go through our shop. The shop checks tires and wear parts, changes the oil, etc. As you say, there was no indication on the Carfax of any accidents regarding this truck or damage. Mike said he point out the dimpled spot to you, so you would know it was there. If the truck was hit and repaired poorly, we have no information on that. We would appreciate pictures of the damage you are referring to, so we can make an assessment on our end. Mike will be in contact with you once he has spoken to our pre-owned manager. Please send the pictures as soon as possible to: Joanbarrett@mckinneydodge.com. Thank you.

Jan 02, 2016 -

McKinney Dodge Chrysler Jeep RAM responded

I am reviewing the pictures you sent, Richard. Not quite sure what we are looking for with the connector pictures. We understand the dimple in the metal, which is what you were informed of before coming for the truck. The truck is a 2013 and was a work truck. Some imperfections are to be expected. We don't know if the truck was hit or not. We rely on the Carfax just as a buyer would, to indicate any existing damage. To your point, no damage was reflected on the Carfax. We are not a body shop and evaluate incoming vehicles for mechanical functionality and minor damage to the body is taken into account when pricing the vehicle for the lot. It is a great truck, in great condition, at a great price. That being said, I spoke with Scott McKinney, my pre-owned manager. He enjoyed your visit and if helping you repair the truck will help you feel better about the deal we struck, he is willing to help. Do you have an estimate?

Jan 15, 2016 -

McKinney Dodge Chrysler Jeep RAM responded

I will look forward to having the estimate. Please send it to JoanBarrett@McKinneyDodge.com. Thank you!

Jan 18, 2016 -

McKinney Dodge Chrysler Jeep RAM responded

I received the estimate, Richard. Mr. McKinney is willing to offer a check in the amount of $300 toward the repairs. I will work on getting the check cut and sent to you as quickly as possible. Thank you for providing the estimate.

Jan 20, 2016 -

McKinney Dodge Chrysler Jeep RAM responded

The check for $300 is in the mail to you now. As you have stated, the damage was not disclosed on the Carfax Report, nor were any repairs attempted on this vehicle by McKinney Dodge. If information is not disclosed on the Carfax Report, and the customer doesn't disclose that information, we have no way of knowing if a vehicle has been damaged or in a wreck. To my used car manager, at the time of estimation for trade, it appeared to have a ding in the side of the bed. Not unusual at all for a pre-owned vehicle. We had no reason to give it more thought than that. Normal trade in service was performed in our shop before the truck was placed for sale on the lot. If you would like to discuss this with my pre-owned manager, please feel free to call him at your convenience.

Jan 02, 2016 -

Richard Anderson responded

Approximately 20 pictures have been sent to Joan Barrett on 1/1/2016.

Jan 02, 2016 -

Richard Anderson responded

I was never told this was a "work" truck. The pictures of the connectors were to show you the inner fender well was removed, the chalk marks were for the alignment of putting it back on the truck. There were also scrape marks which were not easy to get on a picture but are noticeable to the eye. As I said before, it was dark when we arrived at the dealership, I was shown the "dimple", but I could not see the other damage because it was dark outside. Just to be clear, when I talked to Mike on the phone, he did not indicate any body damage to the truck at all, not even the dimple. The dimple was shown to me only after I arrived. I asked Mike if the truck was "perfect" and he said "yes". I then gave him my $500 non-refundable deposit. If I had been told of the damage, I would have had more questions. I will take the truck for an estimate of the damage and send a copy to you. Thank you. Richard Anderson Huntingdon, PA

Jan 15, 2016 -

Richard Anderson responded

I have obtained an estimate on the 2013 Dodge Ram I purchased from you on 12/18/15. I will attempt to attach it with this response. If this is not possible, I will email it to you directly to the email addresses I have on file. Thank you. Richard

Jan 15, 2016 -

Richard Anderson responded

Joan, The estimate was sent via email. Please confirm that you received it. Thank you, Richard

Jan 17, 2016 -

Richard Anderson responded

Joan, I was checking to see if you received the estimate I sent via email? Thank you, Richard Anderson

Jan 19, 2016 -

Richard Anderson responded

The estimate was $1,791.45. The offer of $300.00 is not acceptable. I feel an acceptable compromise would be to split the total which would be $895.73. If you remember I had to put a $500 non-refundable deposit down on a "perfect" truck. The estimate clearly states "there was an apparent attempt to repair bedside panel". This damage was not disclosed on the Carfax report, nor was it disclosed during the phone conversation prior to my driving from PA to SC, nor was it disclosed after we arrived to complete the purchase.

Feb 12, 2016 -

Richard Anderson responded

I received a check in the amount of $300 from McKinney Dodge to help with the damages on the truck I purchased from them. I do not feel this was an acceptable compromise due to the amount of damages listed on the estimate. I recommend if anyone purchases a used vehicle from McKinney Dodge, to go over it with a fine tooth comb from bumper to bumper (in the daylight). I appreciate the opportunity to share my experience regarding this dealership; however, I will not change my rating of McKinney Dodge. Thank you, Richard Anderson

December 08, 2015

Dealership Rating

Transparent, above expected costumer service, will be back! This is the first new car I purchased, but I've been to many dealers in the past Mike Henry and his team you're unbelievable. Always going the extra m This is the first new car I purchased, but I've been to many dealers in the past Mike Henry and his team you're unbelievable. Always going the extra mile to make sure things could workout. Even met me all the way in Greenville to drop something off that I needed. More

by Bj

Customer Service

Quality Of Work

Friendliness

Price

Recommend Dealer

Yes

Report | Print

December 05, 2015

Dealership Rating

They took care of me better than my old dealership I am the type who is loyal to those who take care of me. I tried to give my buisness to the dealership we bought our last vehicle from but they could I am the type who is loyal to those who take care of me. I tried to give my buisness to the dealership we bought our last vehicle from but they could not come close on price and service that McKinney Dodge gave me. I was very impressed with the sales people and they met exactly what I was looking for. More

by Happy Chrysler customer

Price

Recommend Dealer

Yes

Other Employees Tagged: Ricky McClain

Report | Print

November 25, 2015

Dealership Rating

awesome service McKinney was the only dealer that had a rhd vehicle on the lot available to look at and test drive that I needed to replace my 10 year old rhd two doo McKinney was the only dealer that had a rhd vehicle on the lot available to look at and test drive that I needed to replace my 10 year old rhd two door jeep wrangler for my delivery route. Mike Henry are salesman was very knowledgeable about what I needed in a vehicle for the job I do. I appreciate the fact that they look out for us Mailcarriers. Hope they continue to provide rhd vehicles. More

by postal lady

Customer Service

Quality Of Work

Friendliness

Price

Recommend Dealer

Yes

Report | Print

November 19, 2015

Dealership Rating

It's all about service! I needed to take my 2014 Dodge Charger in for service in the town I live. I bought the car from this dealorship. The car's check engine light was on. I needed to take my 2014 Dodge Charger in for service in the town I live. I bought the car from this dealorship. The car's check engine light was on. I called the service department and spoke to a young lady there. I asked her if I could bring the car by to have the codes read from the check engine light. She said no that I would have to make an appointment and that the soonest appointment was 3 weeks. So I stopped by my regular mechanic who read thew codes in 5 minutes. I called back to the dealorship and told them what the codes read. One was a cylendar malfunction. I drive my car for work and was concerned. She said sorry but I would have to make an appointment 3 weeks out. I called McKinney Dodge in Easley, 35 minutes away where Paul in service got me in the following day and promptly fixed the problen and took care of a recall.. While there I spotted a new Charger and ended up trading my car in on a new one that day. Angel & Mike in sales were awesome and Bige O Dodge in Greenville lost a customer for life! Thanks Paul, Angel, & Mike at McKinney for keeping the "people" in customer service! More

by donb

Customer Service

Quality Of Work

Friendliness

Price

Recommend Dealer

Yes

Other Employees Tagged: Paul Hostak, Angel Reyes

Report | Print

November 14, 2015

Dealership Rating

Could not have been easier! Outstanding experience...everyone was courteous and pleasant even for the end of the day on a Saturday. I love my car and the service has been specta Outstanding experience...everyone was courteous and pleasant even for the end of the day on a Saturday. I love my car and the service has been spectacular! More

by Allen

Customer Service

Quality Of Work

Friendliness

Price

Recommend Dealer

Yes

Report | Print

November 11, 2015

Dealership Rating

Purchased our first Jeep Bought a Durango here a year ago so we returned to buy a Jeep for our son. Can't say enough about the hard work in locating the exact vehicle that we Bought a Durango here a year ago so we returned to buy a Jeep for our son. Can't say enough about the hard work in locating the exact vehicle that we wanted and the smooth and hassle free sales experience. Made car buying fun.. More

by Hondo

Customer Service

Friendliness

Price

Recommend Dealer

Yes

Other Employees Tagged: Daniel Black, Gene Crane

Report | Print

November 07, 2015

Dealership Rating

No hastle, No BS experience Very happy with sales rep I dealt with, he gave me good price with no run around. My overall experience with McKinney was excellent and would recommen Very happy with sales rep I dealt with, he gave me good price with no run around. My overall experience with McKinney was excellent and would recommend to others. More

by Chad

Customer Service

Quality Of Work

Friendliness

Price

Recommend Dealer

Yes

Other Employees Tagged: Gene Crane

Report | Print

October 14, 2015

Dealership Rating

Amazing! No hassle! I didn't even think I could get a car. They were very friendly and helpful. They worked with me all day long and I had a great experience and my deal I didn't even think I could get a car. They were very friendly and helpful. They worked with me all day long and I had a great experience and my dealer was amazing. Thank you guys for your help More

by Mary123

Customer Service

Quality Of Work

Friendliness

Price

Recommend Dealer

Yes

Other Employees Tagged: Daniel Black, Russ Frazier

Report | Print

September 28, 2015

Dealership Rating

Great service, and buying experience Perfect buying experience. I was shopping for 2015/2016 jeep wrangler unlimited. I started with a internet RFQ Friday morning. Joan responded quickly Perfect buying experience. I was shopping for 2015/2016 jeep wrangler unlimited. I started with a internet RFQ Friday morning. Joan responded quickly and put me in touch with Mike. I had already completed my research and test driving of the jeep. I explained to mike I was on a shopping trip looking for a competitive price and ease of purchase, hard sell tactics were not needed and would not be appreciated. I received a price and approx. trade value on my trade Friday afternoon. Called mike saturday am, told him I was on my way. Mike was prepared when I arrived, he showed me the jeep I was interested in, confirmed my trade in value and we were done. I was in and out in less than 2 hours. I could not have been more satisfied. More

by JJOY

Customer Service

Quality Of Work

Friendliness

Price

Recommend Dealer

Yes

Other Employees Tagged: Joan Barrett, Gene Crane

Report | Print

Dealership Inventory (330 Vehicles)

used 2023 Honda Odyssey car, priced at $39,990

2023 Honda Odyssey | used

$39,990

2023 Honda Odyssey

used

Lunar Silver Metallic exterior

Automatic

Front-wheel Drive

$39,990

View Vehicle Details

View Details

new 2026 Chrysler Pacifica car, priced at $51,463

2026 Chrysler Pacifica | new

$51,463

2026 Chrysler Pacifica

new

Diamond Black Crystal Pearlcoat exterior

Automatic

Front-wheel Drive

$51,463

View Vehicle Details

View Details

used 2019 Volvo XC90 car, priced at $17,200

2019 Volvo XC90 | used

$17,200

2019 Volvo XC90

used

Bright Silver Metallic exterior

Automatic

All-wheel Drive

$17,200

View Vehicle Details

View Details

new 2026 Ram 1500 car, priced at $54,124

2026 Ram 1500 | new

$54,124

2026 Ram 1500

new

Bright White Clearcoat exterior

Automatic

Four-wheel Drive

$54,124

View Vehicle Details

View Details

new 2026 Dodge Charger car, priced at $51,314

2026 Dodge Charger | new

$51,314

2026 Dodge Charger

new

Diamond Black Crystal Pearlcoat exterior

Automatic

All-wheel Drive

$51,314

View Vehicle Details

View Details

new 2026 Mazda Mazda3 car, priced at $26,920

2026 Mazda Mazda3 | new

$26,920

2026 Mazda Mazda3

new

Snowflake White Pearl Mica exterior

Automatic

Front-wheel Drive

$26,920

View Vehicle Details

View Details

View All Inventory