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Mike Jaloudi
67 Reviews
Industry Experience
9 yrs, 11 mos
67 Reviews of Mike Jaloudi
August 05, 2021
Terrell was awesome! The whole staff was great but the main reason I decided to buy my IS was him. He was super accommodating and so helpful that it was a no Brainer for me. Great experience overall and w main reason I decided to buy my IS was him. He was super accommodating and so helpful that it was a no Brainer for me. Great experience overall and will be going back to get my wife a car soon More
by Sricardonj
Verified CustomerOther Employees Tagged: Govaia Larcher, Terrel Moore
August 02, 2021
The manager in service was excellent and went above and beyond. They hard washed my car and he went the extra mile to wipe it down more. You need more people like him! beyond. They hard washed my car and he went the extra mile to wipe it down more. You need more people like him! More
by BRANDIL_MANN
Other Employees Tagged: Chris Nenning
July 28, 2021
Great experience until I prlurchased the vehicle, then customer service was seriously lacking. No return phone calls, no follow up, registration wasn't processed until almost 3 weeks after the vehicle was customer service was seriously lacking. No return phone calls, no follow up, registration wasn't processed until almost 3 weeks after the vehicle was purchased. The service dept however was amazing. More
by ark111588
Other Employees Tagged: Melissa Horan, Chris Nenning, Stephen Berkowitz, Govaia Larcher
July 14, 2021
EVERYONE (AND I MEAN EVERYONE) went above and beyond to assist me in my purchase and I never want to own anything but a Lexus! I will be recommending the Orange Co Lexus crew to everyone I meet. Thank you assist me in my purchase and I never want to own anything but a Lexus! I will be recommending the Orange Co Lexus crew to everyone I meet. Thank you to the whole staff for making this one of the easiest and seamless transactions that I've ever had. More
by eeemogg
Other Employees Tagged: Melissa Horan, Govaia Larcher , Alfred Marrero, There was a gentleman who helped me with the function of the car before driving off the lot, and I don't recall his name but he was also very helpful in the process.
July 09, 2021
Awesome experience staff was welcoming helpful courteous patient The best experience I have had buying a vehicle The finance department understood my situation was willing to hear what we had to say and patient The best experience I have had buying a vehicle The finance department understood my situation was willing to hear what we had to say and work with us all around on our purchase Highly recommend this dealership all around More
by sherihoran
Other Employees Tagged: Govaia Larcher, Stephen Jean
July 02, 2021
Great experience with everyone I interacted with. Terrel worked to understand my needs and provided white glove service every step of the way. Dealt with Mike and Govia in the process, they also made the ex worked to understand my needs and provided white glove service every step of the way. Dealt with Mike and Govia in the process, they also made the experience a positive one. Super easy and hassle free. Bravo guys! I’d highly recommend Orange County Lexus to anyone in the market for a new/used car. More
by kerikane
Other Employees Tagged: Govaia Larcher, Terrel Moore
May 25, 2021
Only recommend that they be very careful and get everything offered in writing. I felt my saleman did not do anything on my behalf. Stock or 'pat' answers that were not revealing, when asking a que everything offered in writing. I felt my saleman did not do anything on my behalf. Stock or 'pat' answers that were not revealing, when asking a question. Mike the manager basically saved the transaction. Look up my history with Lexus, Prestige and here. *8 cars over approx. 20+ years , excellent credit, and i was walking away. Until a phone call later. Things could still be better. I don't feel i got the exact car i negotiated for, More
by mimi
Other Employees Tagged: Melissa Horan, Govaia Larcher , John in finance
May 20, 2021
It took a while to find the vehicle with options we needed at the right price,but we were able to meet at an acceptable point for all parties. Al Marrero was a gentleman throughout the process needed at the right price,but we were able to meet at an acceptable point for all parties. Al Marrero was a gentleman throughout the process More
by TM
Other Employees Tagged: Alfred Marrero
April 26, 2021
Very professional and knowledgeable staff. Adrian, our Very professional and knowledgeable staff. Adrian, our sales specialist, was easy to work with. All members of the staff we interfaced with were Very professional and knowledgeable staff. Adrian, our sales specialist, was easy to work with. All members of the staff we interfaced with were very respectful. More
by JGWILLCOX
Other Employees Tagged: Chris Nenning, Govaia Larcher, Adrian Galeas
April 24, 2021
Great professional people!..I am strongly recommended nice place to have a new car.Because I know I went to few other Lexus dealership around New York and New Jersey. nice place to have a new car.Because I know I went to few other Lexus dealership around New York and New Jersey. More
by dannrhee
Other Employees Tagged: Govaia Larcher, Stephen Jean
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