Mike Jaquez

Their goal is to get as much money from you. This salesperson insisted several times that I should buy warranties that I said I didn’t want from the beginning, but keep pushing me to get them. M This salesperson insisted several times that I should buy warranties that I said I didn’t want from the beginning, but keep pushing me to get them. Made my experience even worse from what it was. He gave me such a bad time. And even got upset when he realized I was not going to purchase them. Customer satisfaction is not their priority instead, take as much money from customers it is. Be very careful when buying a car from this dealership. A few days later customer service called me to say “I’m sorry for what happened “ and that was it. I trade in my car and he was trying to take away $400 from the appraisal offer I got at CarMax, since they were trying to give me a very ridiculous offer. I’m so disappointed with them. More

Report | Print

Mike Jaquez performed an excellent job on our eventual purchase of a Toyota 4 runner,…a great experience to first drop by at Toyota Roseville. purchase of a Toyota 4 runner,…a great experience to first drop by at Toyota Roseville. More

Report | Print

Mike Jaquez was patient and calm as I decided which Corolla Hybrid model I wanted. Then he spent considerable time trying to meet our offer for the new Corolla. I felt he wanted to make the sale by mee Corolla Hybrid model I wanted. Then he spent considerable time trying to meet our offer for the new Corolla. I felt he wanted to make the sale by meeting our price as close as possible. We were in good hands More

Report | Print

Nice atmosphere, nice people. I paid too much for my car. Not sure if I would go back. I paid too much for my car. Not sure if I would go back. More

Report | Print

Great place to buy a car! This is the second vehicle we have purchased from Roseville Toyota and they are terrific to deal with. It's very low key and no stress. This is the second vehicle we have purchased from Roseville Toyota and they are terrific to deal with. It's very low key and no stress. More

by CHICO6000 Verified Customer Verified Customer

Report | Print

Thanks Mike! Mike was great at helping me buy my first car. He made time for an appointment on New Years Eve and did his best to streamline the process as much as Mike was great at helping me buy my first car. He made time for an appointment on New Years Eve and did his best to streamline the process as much as he could. He listened to my requests and helped me get the features I wanted! More

by FirstTimeBuyer Verified Customer Verified Customer

Report | Print

Very helpful! The staff here worked with us patiently, even when we changed the vehicle we were trying to purchase. Mike even bought us some supper when it became The staff here worked with us patiently, even when we changed the vehicle we were trying to purchase. Mike even bought us some supper when it became longer than anticipated. We are enjoying our car. More

by MAUGY60 Verified Customer Verified Customer

Report | Print

Toyota Highlander Staff was great. They were friendly and helpful. I appreciate their willingness to show all possible options for sale and lease. I will be back. Staff was great. They were friendly and helpful. I appreciate their willingness to show all possible options for sale and lease. I will be back. More

by JEFFQUAYLE Verified Customer Verified Customer

Report | Print

One of the best dealerships in the Greater Sacramento area I was impressed by the amazing facilities. It would be difficult to get bored at this place. The selection was excellent and the employees were very I was impressed by the amazing facilities. It would be difficult to get bored at this place. The selection was excellent and the employees were very professional. More

by OBERON648 Verified Customer Verified Customer

Report | Print

Excellent experience We walked in at our scheduled appointment time and was greeted by Jeremy Kenny whom I spoke with via email to get the process started. Let's just say We walked in at our scheduled appointment time and was greeted by Jeremy Kenny whom I spoke with via email to get the process started. Let's just say we were blown away from the moment we walked into the showroom. Jeremy Kenny, Mike Jaquez, Oleg at finance, and Jessica Schwartz. All four of them were exceptional! They knew their stuff, made us feel comfortable, and not pushy trying to get a sale. We were blown away by how big the showroom floor with all the amenities there even for the kids. We were in and out in less than 5 hours. Thank you for making the car buying experience enjoyable. More

by LOKK1980 Verified Customer Verified Customer

Report | Print