
Mike (Jersey Mike) Arencibia
Product Specialist
Germain Honda of Surprise
13270 N Autoshow Ave
Surprise, AZ 85388
16 Reviews
Write a Review16 Reviews of Mike (Jersey Mike) Arencibia
July 02, 2025
Jersey Mike he was really nice professional good guy. The only thing is my car did not come with a Honda Accord Book that is usually in the glove department. All who assist me were very helpful . Tha The only thing is my car did not come with a Honda Accord Book that is usually in the glove department. All who assist me were very helpful . Thanks for you time More
Other Employees Tagged: Evan Winje
July 02, 2025
Sales staff was pleasant and gave me a fair deal. Finance also very good. Good experience Finance also very good. Good experience More
Other Employees Tagged: George Bell
June 06, 2025
Very smooth process, did not appreciate having to take out a cashiers check for the down payment instead of them taking the money out of my bank account, but other than that I was satisfied. out a cashiers check for the down payment instead of them taking the money out of my bank account, but other than that I was satisfied. More
Other Employees Tagged: Ty Crews, Reese Spivey
June 05, 2025
Always professional and no pressure to buy. Willing to work with you to get what you want. Love them Willing to work with you to get what you want. Love them More
Other Employees Tagged: Ty Crews, Alex Rivas
June 05, 2025
An amazing dealership. Also friendly and helpful pulling out all the resources to make what you want happen. I’ve purchased 3 cars from them every experience has been top n Also friendly and helpful pulling out all the resources to make what you want happen. I’ve purchased 3 cars from them every experience has been top notch. More
Other Employees Tagged: Jacob Davis, George Bell, Montana Boone, Robert Pitman, Christopher Hawkins
June 03, 2025
Friendly, knowledge and Evan in finance goes above and beyond. We're enjoying our new cr-v beyond. We're enjoying our new cr-v More
Other Employees Tagged: Connor Brandtman, Evan Winje, Ty Crews
May 26, 2025
I have been using this dealership since it opened. One time there was a problem with a part (new) that was used. They made good. One time there was a problem with a part (new) that was used. They made good. More
Other Employees Tagged: Ty Crews, David McKee
April 29, 2025
As far as my personal experience, the salesmen (Connor Brandtman, Adrian Alvarez and "Jersey" Mike, with a couple of others) I had the pleasure to meet and work with were great! Very helpful (especially A Brandtman, Adrian Alvarez and "Jersey" Mike, with a couple of others) I had the pleasure to meet and work with were great! Very helpful (especially Adrian A) that worked with me through 95% of my purchase. There's a Colin (with long hair) that also had a great attitude and personality. My finance manager Evan, was great, informative and very helpful. However, a couple of the sales managers were not anywhere near the positive level of the salesmen I had the pleasure to work with. Shady false information accompanied with salty attitudes if things didn't fully go their way. The vehicle I chose had paint issues on the hood, in which I was told would be taken care of, it never happened. When I came to pick my new vehicle up, it wasn't detailed as it should've been, the engine was dirty & spotted more than a "customer ready" vehicle should've been. I was told I'd receive a full tank of gas, it was 3/4 full. And I will still say I had a pretty good sales staff, but I was never shown any features or explanation of accessories of/on my vehicle. I'm not sure who's in charge of that that type of process action for new customers, but it never took place for me. Unfortunately, I'll pass along this review to any potential customers I may come across. As I conclude, I'll say... a great vehicle and floor salesmen, but a low level overall experience. I'd rather not have been an unhappy customer. More
Other Employees Tagged: Connor Brandtman, Colin McEuen, Evan Winje, Alex Rivas, Reese Spivey , Adrian Alvarez
April 27, 2025
I would not have been able to make the amazing decision to buy this car without their help! to buy this car without their help! More
Other Employees Tagged: Evan Winje
