Mike Jones | Page 2

Montrose Nissan responded

We’re grateful you found our sales and service teams so kind and helpful. Your recommendation means a lot and we look forward to assisting you again with your Nissan Rogue. And remember, You’ve got a friend at Montrose! John Price General Manager 724.962.1433 jprice1@gomontrose.com

Montrose Nissan responded

It's wonderful to hear our service team has consistently treated you with care and attentiveness over the years. Thank you for your loyalty and for trusting us with your Nissan. We’ll be sure to share your kind words with Mike. And remember, You’ve got a friend at Montrose! John Price General Manager 724.962.1433 jprice1@gomontrose.com

Montrose Nissan responded

Great to know our friendly team completed your tire rotation on your Nissan Rogue ahead of schedule and got you back on the road quickly. We appreciate the five-star rating and look forward to assisting you again. And remember, You’ve got a friend at Montrose! John Price General Manager 724.962.1433 jprice1@gomontrose.com

Montrose Nissan responded

It’s great to know that Mike and our service team scheduled your Nissan Z appointment promptly and completed the work as quoted. Thank you for sharing your feedback. And remember, You’ve got a friend at Montrose! John Price General Manager 724.962.1433 jprice1@gomontrose.com

Montrose Nissan responded

It’s great to hear our intake team made you feel welcome and that your Nissan Murano was ready promptly. We’re also glad you enjoyed the complimentary vehicle wash. Please let us know whenever you need assistance in the future. And remember, You’ve got a friend at Montrose! John Price General Manager 724.962.1433 jprice1@gomontrose.com

Montrose Nissan responded

Thank you for highlighting the honest, friendly service you experienced when purchasing your Hyundai Tucson. We’re glad Mike answered every question with care and made sure you felt confident throughout the process. Enjoy your new Tucson. And remember, You’ve got a friend at Montrose! John Price General Manager 724.962.1433 jprice1@gomontrose.com

Montrose Nissan responded

We're sorry to hear about your experience and would love to get to the bottom of it with you and see if there is something we can come up with to turn it around for you as quickly as possible. If you would be willing to continue the conversation, we would appreciate the opportunity to address your concerns. John Price General Manager 724.962.1433 jprice1@gomontrose.com

Montrose Nissan responded

We’re pleased our service advisor provided courteous and friendly support during your visit. We appreciate your note on our efficient process and are here to assist with any future Nissan service. And remember, You’ve got a friend at Montrose! John Price General Manager 724.962.1433 jprice1@gomontrose.com

Montrose Nissan responded

We're sorry to hear that your visit didn't meet the high standards that guests have come to expect from our dealership. If there's anything we can do to resolve the issue, or if you'd like to discuss your visit in more detail, please feel free to contact us directly. We'd love to get to the bottom of this and turn things around for you. John Price General Manager 724.962.1433 jprice1@gomontrose.com

Montrose Nissan responded

Thank you for the glowing review. We’re delighted our sales and service team provided such helpful support during your new Nissan Pathfinder purchase. We look forward to serving you again. And remember, You’ve got a friend at Montrose! John Price General Manager 724.962.1433 jprice1@gomontrose.com