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Mike Jones
Mike Jones at Montrose Nissan

Mike Jones

Service Manager

Montrose Nissan

1455 N. Hermitage Road
Hermitage, PA 16148

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4.5
42 Reviews
4.5

42 Reviews

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42 Reviews of Mike Jones

February 26, 2026

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Employee Rating

Easy in /out. Knowledgeable people. Nissan brand for serous repairs. Parts available. Close to my house. More

by ejtjoe
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Maintenance sales reps are very helpful and knowledgeable.

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Feb 26, 2026

Montrose Nissan responded

It’s great to hear that the service process for your Nissan Rogue Sport was smooth and efficient. We’re glad our team’s expertise and parts availability made serious repairs convenient, especially with our proximity to your home. We appreciate your five-star rating and look forward to assisting you again. And remember, You’ve got a friend at Montrose! Mike Jones Service Manager 724.962.1433 mjones@gomontrose.com

February 21, 2026

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Employee Rating

The service girls are very nice and friendly. They stayed late so I could pick up my car. I had hit a pot hole and blew out my tire. All the lights in my car on the dash board were still on, sayi More

by CRICHMAN331
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Recommend Dealer
Yes
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Feb 23, 2026

Montrose Nissan responded

It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that Mike and our team met your expectations. Thank you for choosing Montrose Nissan. We look forward to having you as a valued customer for many years to come! And remember, you’ve got a friend at Montrose! Mike Jones Service Manager 724.962.1433 mjones@gomontrose.com

February 18, 2026

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Employee Rating

Able to get an oil change and tire rotation when requested and all the service staff were very accommodating! More

by CRMMOSS
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: The three ladies in the service dept!

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Feb 18, 2026

Montrose Nissan responded

It’s great to hear your Nissan Rogue’s oil change and tire rotation were scheduled promptly. We’re pleased our team provided helpful service. We look forward to assisting you with future maintenance. And remember, You’ve got a friend at Montrose! Mike Jones Service Manager 724.962.1433 mjones@gomontrose.com

February 16, 2026

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This place is wonderful! We have loved every interaction we’ve had with them! Thank you! More

by LIZ_CONTI
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Feb 16, 2026

Montrose Nissan responded

We’re so glad every visit has been enjoyable and that your Nissan Rogue service went smoothly. Mike and our team appreciate your kind words and look forward to helping keep your Rogue running at its best. Thank you for sharing your experience. And remember, You’ve got a friend at Montrose! Mike Jones Service Manager 724.962.1433 mjones@gomontrose.com

February 11, 2026

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Employee Rating

I was able to schedule a same day appointment for scheduled maintenance. The service advisors were friendly, professional and accommodating. The work was started and completed on time with a thorough More

by D.DAVIS90
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Madison Rivera

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Feb 11, 2026

Montrose Nissan responded

Mike and our team appreciate you sharing that we could fit your Nissan in so quickly and complete the work on schedule. We’re glad our advisors provided clear explanations of both performed and recommended services. Thank you for the 5-star review.

February 07, 2026

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Employee Rating

Our experience with staff was very professional and knowledgeable. We have been satisfied customers with Montrose for 17 years. More

by SLSTYER
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Workmanship
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Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Madison Rivera

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Feb 07, 2026

Montrose Nissan responded

Hello, we’re grateful for your loyalty over the past 17 years. It’s great to hear our team provided professional and knowledgeable service for your Nissan. Thank you for choosing us again.

February 04, 2026

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Employee Rating

Awful ! Told me now awful my extended warranty and that it didn’t cover anything and she was wrong More

by LLYNDE
Service Price Transparency
Workmanship
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Service Communication
Recommend Dealer
No

Other Employees Tagged: John Price, Zach Eichelberger, Justin O'Hara

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Feb 07, 2026

Montrose Nissan responded

We're sorry to hear that your visit didn't meet the high standards that guests have come to expect from our dealership. If there's anything we can do to resolve the issue or if it's possible to discuss your visit in more detail, please feel free to contact us directly or let us know the best way to contact you and we will reach out. We'd love to get to the bottom of this and turn things around for you. John Price General Manager 724.962.1433 jprice1@gomontrose.com

January 31, 2026

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Employee Rating

Scheduling an appointment online was convenient. My car was taken back on schedule and the status tracker made it nice to keep updated. Overall good experience. More

by HCOLALUCA1023
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: John Price, Zach Eichelberger, Justin O'Hara , Rhonda Kelley

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Jan 31, 2026

Montrose Nissan responded

Thanks for sharing your thoughts about your experience with Montrose Nissan. We appreciate your business and hope to see you again soon! And remember, You’ve got a friend at Montrose! Mike Jones Service Manager 724.962.1433 mjones@gomontrose.com

January 25, 2026

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I have no issues with the service department other than that I have no further comments. More

by 19RJSOROS59
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Jan 25, 2026

Montrose Nissan responded

Thank you for the kind words for our service department! We look forward to sharing your compliments with them. Please don't hesitate to let us know if we can be of further assistance. And remember, You’ve got a friend at Montrose! Mike Jones Service Manager 724.962.1433 mjones@gomontrose.com

January 10, 2026

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Employee Rating

I bought my Nissan at Sims in Warren and this is the first time I delt with Montrose Nissan. I was very happy with the facility and the service they provided. More

by KLITTLE7
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Jan 10, 2026

Montrose Nissan responded

Thanks for sharing your thoughts about your experience with Montrose Nissan. We appreciate your business and hope to see you again soon! And remember, You’ve got a friend at Montrose! Mike Jones Service Manager 724.962.1433 mjones@gomontrose.com

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