Mike Jones
Mike Jones at Montrose Nissan

Mike Jones | Page 7

Service Manager

Montrose Nissan

1455 N. Hermitage Road
Hermitage, PA 16148

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4.7
122 Reviews
4.7

122 Reviews

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122 Reviews of Mike Jones

May 11, 2026

Dealership Rating
Employee Rating

Good customer service. ..Always helpful Service pick-up is a huge help! Rhonda is an excellent service center employee. More

by ABALCERZAK
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Rhonda Kelly

May 11, 2026

Montrose Nissan responded

We’re glad the service pick-up provided great convenience for your Nissan Murano and that our team was always helpful. Thank you for the fantastic rating and we look forward to serving you again. And remember, You’ve got a friend at Montrose! John Price General Manager 724.962.1433 jprice1@gomontrose.com

May 11, 2026

Dealership Rating
Employee Rating

Very friendly and great customer service reps. People are not going to do your reviews when you mandate word limits. More

by MELISSADWATSON543
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
May 12, 2026

Montrose Nissan responded

We are very happy to have provided you with such a positive experience, Melissa! We sincerely value your business and look forward to your next visit. And remember, You’ve got a friend at Montrose! John Price General Manager 724.962.1433 jprice1@gomontrose.com

May 07, 2026

Dealership Rating
Employee Rating

Professional staff, but unverified mechanical findings, inconsistent inspection notes, and unsupported costly estimates damaged trust completely More

by jamieray_abad
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
May 13, 2026

Montrose Nissan responded

Thank you for providing this feedback, and we apologize for not providing you with an exceptional experience. We never like seeing that we didn't meet the standards customers have come to expect, but reviews like this help us improve. If you don't mind reaching out to us so that we can speak directly, we'd love to address your concerns in detail. John Price General Manager 724.962.1433 jprice1@gomontrose.com

May 02, 2026

Dealership Rating
Employee Rating

Staff is friendly,efficient,, and very knowledgeable about the work.The take time to answer. Any questions or concerns. More

by MILDER.FILES00
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
May 03, 2026

Montrose Nissan responded

It’s wonderful to hear our team provided friendly, efficient service and took time to answer all your questions during your Nissan Kicks maintenance. Thank you for sharing your experience, and we look forward to assisting you again. And remember, You’ve got a friend at Montrose! John Price General Manager 724.962.1433 jprice1@gomontrose.com

April 29, 2026

Dealership Rating
Employee Rating

Professional and courteous service. All repairs were explained clearly before being completed. Vehicle repairs were completed on time as stated. More

by MCNEISHCHRIS71
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Zach Eichelberger , John Price, Rhonda Kelley and Lindsay Nitzsky

Apr 30, 2026

Montrose Nissan responded

Thank you for highlighting our team’s courteous approach and clear explanations of your Nissan Titan’s repairs. We’re pleased we completed everything on schedule and met your expectations. Please let us know if there’s anything else we can help you with. And remember, You’ve got a friend at Montrose! John Price General Manager 724.962.1433 jprice1@gomontrose.com

April 23, 2026

Dealership Rating
Employee Rating

People that work there are very kind, informative, and pleasant. Tell you about the service. More

by BERNADETTEALLEN11
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Apr 24, 2026

Montrose Nissan responded

We’re pleased our team provided clear and friendly guidance about your Rogue’s service. Mike is grateful for your kind words and thanks you for the 5-star rating. And remember, You’ve got a friend at Montrose! Mike Jones Service Manager 724.962.1433 mjones@gomontrose.com

April 21, 2026

Dealership Rating
Employee Rating

Mike was super. Rhonda the service advisor treated us like family. The experience was excellent service from beginning to end More

by JERRSAND44003
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Apr 21, 2026

Montrose Nissan responded

What a pleasure to hear Mike delivered exceptional support and that our service advisor made you feel at home. We’re delighted your visit went smoothly from start to finish. Thank you for sharing your experience with us. And remember, You’ve got a friend at Montrose! Mike Jones Service Manager 724.962.1433 mjones@gomontrose.com

April 14, 2026

Dealership Rating
Employee Rating

Very Friendly and Quick Service. Great Atmospheric and Nice Cars Everywhere and I might add Trucks also More

by tonyball1954
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Apr 14, 2026

Montrose Nissan responded

Thank you for sharing your experience with the service on your Nissan Rogue. We’re glad our team was friendly and efficient and that you enjoyed the atmosphere and vehicle selection. We appreciate the five-star rating! And remember, You’ve got a friend at Montrose! Mike Jones Service Manager 724.962.1433 mjones@gomontrose.com

April 05, 2026

Dealership Rating
Employee Rating

Excellent service. Very nice employees. Completely trustworthy. Wouldn’t take my car anywhere else. Plus they give complimentary car wash. More

by BARBIE68INDIANS
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Apr 06, 2026

Montrose Nissan responded

Thank you for highlighting our team’s service and the complimentary car wash. Your trust in us with your Nissan means a lot, and we’re here whenever you need us. And remember, You’ve got a friend at Montrose! Mike Jones Service Manager 724.962.1433 mjones@gomontrose.com

March 26, 2026

Dealership Rating
Employee Rating

Excellent updates from the service department and thorough explanation of the repair work needed in reasonable turnaround time. More

by lauramoorhead1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Rhonda

Mar 26, 2026

Montrose Nissan responded

Mike and the service team are glad to hear you received clear updates and explanations with a prompt turnaround. Thank you for trusting us with your Nissan Titan. We look forward to assisting you again. And remember, You’ve got a friend at Montrose! Mike Jones Service Manager 724.962.1433 mjones@gomontrose.com

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