Mike Keane | Page 7

Had a great and quick experience. Got the car I wanted at a great price without pressure from the sales or finance team. Would buy again. a great price without pressure from the sales or finance team. Would buy again. More

by MICHAEL.SCHROLL Verified Customer Verified Customer

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Service was great. We are really enjoying our new car! Would definitely recommend this dealership. Thank you again for working with us on our new purchase. Would definitely recommend this dealership. Thank you again for working with us on our new purchase. More

by COURTNEY.HENDRIX Verified Customer Verified Customer

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Mike Keane in sales was always responsive. Finance mgr Carrie Bickford tried to scam me with extra phantom $500 “pre owned fee” NEVER discussed in previous conversations when I specifically asked all cost Carrie Bickford tried to scam me with extra phantom $500 “pre owned fee” NEVER discussed in previous conversations when I specifically asked all costs and fees. The etching fee ?? Could’ve been a great experience but really soured with the scam. They did refund the fee after I complained. No response from sr mgmt after their “contact me with any issues” emails. Tried to give business during this COVID time and get a good, straight deal but someone couldn’t resist the scam. I would’ve been recommender but not after that. More

by GERRITTGEHAN Verified Customer Verified Customer

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Steve is the coolest cat around. Mike was a lot of fun and kept up with my crass and general unsavory personality. Carrie works at the speed of lightening. and kept up with my crass and general unsavory personality. Carrie works at the speed of lightening. More

by LIZAGILLIAN Verified Customer Verified Customer

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Typical salesman buyer interaction. Shmooze the customer gain some confidence and sell the car. Then hand him over to finance where things change. Lastly throw on temporary plates and send him on the way, p gain some confidence and sell the car. Then hand him over to finance where things change. Lastly throw on temporary plates and send him on the way, promising you fix all glitches at a later time customer not convinced and leaves expecting to get run around when he picks up the plates More

by HANKCOEN Verified Customer Verified Customer

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Excellent dealer, excellent salesman, excellent selection...i couldn't have had a better experience...they went out of their way to make everything work...i could not be happier... selection...i couldn't have had a better experience...they went out of their way to make everything work...i could not be happier... More

by rta1023 Verified Customer Verified Customer

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I bought during the Corona virus, so the dealership wasn’t running at full tilt. That didn’t stop them from giving me a great buying experience. They were very accommodating and fair. I would buy fr wasn’t running at full tilt. That didn’t stop them from giving me a great buying experience. They were very accommodating and fair. I would buy from them again! Mike Keane was great to deal with - Kudos to Mike! More

by JaneS Verified Customer Verified Customer

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No pressure from salesman, polite and competent. Truck was ready for me on time and was prepped to perfection. I would definitely recommend Hawthorne Chevrolet to anyone. was ready for me on time and was prepped to perfection. I would definitely recommend Hawthorne Chevrolet to anyone. More

by JULESM50 Verified Customer Verified Customer

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Great prices. Friendly staff. No pressure sales pitch. Did my oil change and did not pressure Me into other repairs. Will continue to do business with them. Did my oil change and did not pressure Me into other repairs. Will continue to do business with them. More

by PISERCHIA Verified Customer Verified Customer

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I will say that am quite disappointed. I no sooner drove off the lot and got home only to find that the windshield washer did not work. I made an appointment to return to have it fixed and was told it would off the lot and got home only to find that the windshield washer did not work. I made an appointment to return to have it fixed and was told it would cost me $100 dollars. This was unacceptable because if during the process of examining the truck and found it before I bought it, I would have asked to have it fixed, and you would have, so you could sell me the truck. It’s not the money, it’s the principle. You wouldn’t budge on fixing it so I had to pay for it. This has left a very bad taste in my mouth and has put me in the position that if I am asked by people how I was treated by Hawthorne Chevrolet, i will only be able to say, less then cordial. Please refund my $100 dollars. More

by gjkellinger Verified Customer Verified Customer

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