Mike Keehner

Upon purchasing my vehicle in Sept 2025 I was promised 5 free services within the first two years of purchase (Sept 2025). I came in for an oil change and was denied this request to use one of my five free free services within the first two years of purchase (Sept 2025). I came in for an oil change and was denied this request to use one of my five free services. Despite having my tires rotated 2,000 miles prior, this service was pushed on me as well as a cabin filter replacement which I did not need. All I wanted was to fulfill my recall inspection and get my necessary oil change. Subsequently I was charged $180 for a necessary oil change on my vehicle. Just beyond disappointed. More

by chris.schreiber5 Verified Customer Verified Customer

Print

They suck the sales are not nice people. They need to go to school on how to They need to go to school on how to More

by inkpen_geo Verified Customer Verified Customer

Print

Friendly agents as well as a beautiful work space they took care of me with a loaner’s vehicle and I would recommend them for all your Toyota repairs took care of me with a loaner’s vehicle and I would recommend them for all your Toyota repairs More

by afgravesanded Verified Customer Verified Customer

Print

Very well organized service. More sophisticated at each visit. Professional, helpful and friendly personnel. Neat and quick. Thank you for your service Atlantic Toyota of West Is More sophisticated at each visit. Professional, helpful and friendly personnel. Neat and quick. Thank you for your service Atlantic Toyota of West Islip, see you next time! More

by tec235 Verified Customer Verified Customer

Print

They are above the good standard in customer service and in expected completion time of maintenance. in expected completion time of maintenance. More

by edwin2288 Verified Customer Verified Customer

Print

Mike was great, thoroughly reviewed my service history to see what might be needed, before recommending anything. Always nice to walk out without add on charges. And I was out in just under an hour and. Half see what might be needed, before recommending anything. Always nice to walk out without add on charges. And I was out in just under an hour and. Half! More

by REDGAT4 Verified Customer Verified Customer

Print

Excellent customer service. Always a pleasure working with Tasha and the team. Appreciate all the hard work and excellence. Always a pleasure working with Tasha and the team. Appreciate all the hard work and excellence. More

by NATDAMY Verified Customer Verified Customer

Print

Greeted immediately. Provided the service asked for. Unfortunately I did not make an appointment this time but even with an appointment, wait times for even just a simple Provided the service asked for. Unfortunately I did not make an appointment this time but even with an appointment, wait times for even just a simple oil change are longer than necessary. I like how they always provide feedback but considering this is the only place I go, they don’t have to try to sell me something every time! But Tasha was a pleasure to work with! More

by DIANAFLEMING8283 Verified Customer Verified Customer

Print

Quick and easy process. Very efficient. No problems and I got my vehicle back in 2 hours Very efficient. No problems and I got my vehicle back in 2 hours More

by matt.rode6 Verified Customer Verified Customer

Print

Tasha Drew was most helpful and obtained a loaner car for me, as my car was in for reaois for three days. me, as my car was in for reaois for three days. More

Print