Mike Kessler
Mike Kessler at Shottenkirk Toyota Weatherford

Mike Kessler | Page 6

Service Manager

Shottenkirk Toyota Weatherford

3131 Fort Worth Highway
Weatherford, TX 76086

Contact Me
4.8
88 Reviews

I'M MARRIED WITH 3 CHILDREN. LIVE IN BURLESON TX. HUGE TEXAS RANGER FAN.

Dealership Experience

6 yrs, 1 mo

Industry Experience

26 yrs, 8 mos

Languages Spoken

English English

4.8

88 Reviews

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88 Reviews of Mike Kessler

September 24, 2024

Dealership Rating
Employee Rating

My experience with Mike Pfender in service was exceptional. He goes above and beyond for the customer. The moment I drove into the service dept. every employee was helpful from start to finish. More

by tanna.darrell
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Patrick Kemp, Mike Pfender , Erika Featherston

Sep 25, 2024

Shottenkirk Toyota Weatherford responded

Tanna, thank you for your kind words. We feel our service department is one of the reasons customers continue to visit Shottenkirk Toyota Weatherford. Reviews like yours help us to make sure that we're meeting the needs of our customers and we're glad to hear that you were pleased with your visit. We look forward to seeing you at your next service appointment!

September 17, 2024

Dealership Rating
Employee Rating

Excellent, caring service with all my needs met with a smile and ery efficiently. Erica was a angel. More

by Friends.earl
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Erika Featherston

Sep 17, 2024

Shottenkirk Toyota Weatherford responded

Hi, thank you for your kind words. We feel our service department is one of the reasons customers continue to visit Shottenkirk Toyota Weatherford. Reviews like yours help us to make sure that we're meeting the needs of our customers and we're glad to hear that you were pleased with your visit. We look forward to seeing you at your next service appointment!

September 16, 2024

Dealership Rating
Employee Rating

I appreciate him doing my oil change even though I was technically early for my oil service. He was extremely friendly and helpful. The technician that did the oil change was fast and did a great job. Bot More

by Eric Shifflett
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Mike Pfender , Erika Featherston

Sep 17, 2024

Shottenkirk Toyota Weatherford responded

Eric, thank you for sharing this great feedback with us. The entire service department at Shottenkirk is committed to taking care of our customers. Reviews like yours help us to make sure that we're doing this and we're glad to hear that you were pleased with your visit. Thanks again!

August 17, 2024

Dealership Rating
Employee Rating

Easy to find and easy to get the service that I needed, quick and professional. More

by Byron Ruelas
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Mike Pfender, Manny Martinez , Erika Featherston, Tim Krolak, Sherry Parker

Aug 19, 2024

Shottenkirk Toyota Weatherford responded

Hi, thank you for sharing this great feedback with us. The entire service department at Shottenkirk is committed to taking care of our customers. Reviews like yours help us to make sure that we're doing this and we're glad to hear that you were pleased with your visit. Thanks again!

August 15, 2024

Dealership Rating
Employee Rating

Manny has been good to deal with Others in service not so much If manny is not there some of the other men don’t even ask if they can help More

by crestcontractors4230
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Mike Pfender, Manny Martinez , Erika Featherston, Tim Krolak, Sherry Parker

Aug 17, 2024

Shottenkirk Toyota Weatherford responded

Hi, thank you for your kind words. We feel our service department is one of the reasons customers continue to visit Shottenkirk Toyota Weatherford. Reviews like yours help us to make sure that we're meeting the needs of our customers and we're glad to hear that you were pleased with your visit. We look forward to seeing you at your next service appointment!

August 15, 2024

Dealership Rating
Employee Rating

Shotenkirk is the best, Mike I'd very professional and is also very informative always willing and able to answer any questions you may have. I will always deal with them fir services needed for my truck More

by tobars2017
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Mike Pfender, Manny Martinez , Erika Featherston, Tim Krolak

Aug 17, 2024

Shottenkirk Toyota Weatherford responded

Hi, thank you for the fantastic review! We truly appreciate your kind words and are very happy to hear we could provide a great experience for you. Have a wonderful day and look forward to seeing you again at Shottenkirk Toyota Weatherford!

July 25, 2024

Dealership Rating
Employee Rating

Mike Pfender was great! He really helped me with my vehicle service and was very friendly. More

by Dgreen648
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Mike Pfender , Erika Featherston, Tim Krolak

Jul 26, 2024

Shottenkirk Toyota Weatherford responded

Hi, thank you for your kind words. We feel our service department is one of the reasons customers continue to visit Shottenkirk Toyota Weatherford. Reviews like yours help us to make sure that we're meeting the needs of our customers and we're glad to hear that you were pleased with your visit. We look forward to seeing you at your next service appointment!

July 22, 2024

Dealership Rating
Employee Rating

The service provided was great. The only thing I would change is to add back the complementary vacuuming. More

by sadlerjl
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Mike Pfender

Jul 23, 2024

Shottenkirk Toyota Weatherford responded

Hi, thanks so much for the kind words. We're completely dedicated to providing top quality service and we're glad to hear that your experience reflected this dedication. We appreciate the time it took for you to give us this feedback. At Shottenkirk dealerships, we always strive for service excellence. Let us know if we can do anything else and thanks again - Shottenkirk Toyota Weatherford!

July 16, 2024

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Thoughtful, knowledgeable, beyond helpful. Thanks you for all of the help and answering my many questions, Mike! More

by Mel
Service Price Transparency
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Recommend Dealer
Yes
Jul 19, 2024

Shottenkirk Toyota Weatherford responded

Mel, thank you for the fantastic review! We truly appreciate your kind words and are very happy to hear we could provide a great experience for you. Have a wonderful day and look forward to seeing you again at Shottenkirk Toyota Weatherford!

July 01, 2024

Dealership Rating
Employee Rating

Changing the oil and rotating the tires I believe went fine. When I got the car back, the outside had been washed but there were still bug smears on the windshield. Inside there were two big mechanics foo More

by andersonrexa
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Manny Martinez

Jul 04, 2024

Shottenkirk Toyota Weatherford responded

Hi, thank you for sharing your experience with us. We appreciate your feedback as it helps us grow as a dealership. We will be sharing your comments with our team and we encourage you to contact us if you would like to further discuss your visit, Shottenkirk Toyota Weatherford

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