Mike Kessler
Mike Kessler at Shottenkirk Toyota Weatherford

Mike Kessler | Page 7

Service Manager

Shottenkirk Toyota Weatherford

3131 Fort Worth Highway
Weatherford, TX 76086

Contact Me
4.8
93 Reviews

I'M MARRIED WITH 3 CHILDREN. LIVE IN BURLESON TX. HUGE TEXAS RANGER FAN.

Dealership Experience

6 yrs, 4 mos

Industry Experience

26 yrs, 11 mos

Languages Spoken

English English

4.8

93 Reviews

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93 Reviews of Mike Kessler

August 15, 2024

Dealership Rating
Employee Rating

Shotenkirk is the best, Mike I'd very professional and is also very informative always willing and able to answer any questions you may have. I will always deal with them fir services needed for my truck More

by tobars2017
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Mike Pfender, Manny Martinez , Erika Featherston, Tim Krolak

Aug 17, 2024

Shottenkirk Toyota Weatherford responded

Hi, thank you for the fantastic review! We truly appreciate your kind words and are very happy to hear we could provide a great experience for you. Have a wonderful day and look forward to seeing you again at Shottenkirk Toyota Weatherford!

July 25, 2024

Dealership Rating
Employee Rating

Mike Pfender was great! He really helped me with my vehicle service and was very friendly. More

by Dgreen648
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Mike Pfender , Erika Featherston, Tim Krolak

Jul 26, 2024

Shottenkirk Toyota Weatherford responded

Hi, thank you for your kind words. We feel our service department is one of the reasons customers continue to visit Shottenkirk Toyota Weatherford. Reviews like yours help us to make sure that we're meeting the needs of our customers and we're glad to hear that you were pleased with your visit. We look forward to seeing you at your next service appointment!

July 22, 2024

Dealership Rating
Employee Rating

The service provided was great. The only thing I would change is to add back the complementary vacuuming. More

by sadlerjl
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Mike Pfender

Jul 23, 2024

Shottenkirk Toyota Weatherford responded

Hi, thanks so much for the kind words. We're completely dedicated to providing top quality service and we're glad to hear that your experience reflected this dedication. We appreciate the time it took for you to give us this feedback. At Shottenkirk dealerships, we always strive for service excellence. Let us know if we can do anything else and thanks again - Shottenkirk Toyota Weatherford!

July 16, 2024

Dealership Rating
Employee Rating

Thoughtful, knowledgeable, beyond helpful. Thanks you for all of the help and answering my many questions, Mike! More

by Mel
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Jul 19, 2024

Shottenkirk Toyota Weatherford responded

Mel, thank you for the fantastic review! We truly appreciate your kind words and are very happy to hear we could provide a great experience for you. Have a wonderful day and look forward to seeing you again at Shottenkirk Toyota Weatherford!

July 01, 2024

Dealership Rating
Employee Rating

Changing the oil and rotating the tires I believe went fine. When I got the car back, the outside had been washed but there were still bug smears on the windshield. Inside there were two big mechanics foo More

by andersonrexa
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Manny Martinez

Jul 04, 2024

Shottenkirk Toyota Weatherford responded

Hi, thank you for sharing your experience with us. We appreciate your feedback as it helps us grow as a dealership. We will be sharing your comments with our team and we encourage you to contact us if you would like to further discuss your visit, Shottenkirk Toyota Weatherford

June 26, 2024

Dealership Rating
Employee Rating

Excellent speaker, cuts straight to the point, and shows dedication to the service of his customers the minute they walk in the door. More

by kyserjimmy
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Mike Pfender, Manny Martinez , Erika Featherston, Tim Krolak, Sherry Parker

Jun 27, 2024

Shottenkirk Toyota Weatherford responded

Hi, thank you for the fantastic review! We truly appreciate your kind words and are very happy to hear we could provide a great experience for you. Have a wonderful day and look forward to seeing you again at Shottenkirk Toyota Weatherford!

May 12, 2024

Dealership Rating
Employee Rating

Very friendly and kept me informed courteous and knowledgeable. Would recommend Car was clean and ready for me More

by rodriguez.peach74
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
May 13, 2024

Shottenkirk Toyota Weatherford responded

peach, thank you for sharing this great feedback with us. The entire service department at Shottenkirk is committed to taking care of our customers. Reviews like yours help us to make sure that we're doing this and we're glad to hear that you were pleased with your visit. Thanks again!

May 04, 2024

Dealership Rating
Employee Rating

Mike got me in and out fast! I get treated great every time I go! Great service! Have purchased cars there for 24 years and will keep going due to great service! More

by AVB39
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Mike Pfender, Manny Martinez

May 06, 2024

Shottenkirk Toyota Weatherford responded

Hi, thank you for sharing your great experience with us. We appreciate your feedback and are happy to hear that we were able to meet your needs. We always strive to provide the utmost in quality and customer satisfaction. We look forward to assisting you with your future sales and service needs at Shottenkirk Toyota Weatherford!

May 03, 2024

Dealership Rating
Employee Rating

Could have been a little more responsive to the initial problem three visits ago. But overall they handled me very well handled the vehicle very well friendly and I have to say thank you More

by jason.brown2024
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Manny Martinez

May 06, 2024

Shottenkirk Toyota Weatherford responded

jason, thank you for sharing this great feedback with us. The entire service department at Shottenkirk is committed to taking care of our customers. Reviews like yours help us to make sure that we're doing this and we're glad to hear that you were pleased with your visit. Thanks again!

May 01, 2024

Dealership Rating
Employee Rating

Each time I’ve been in, the staff at the dealership is friendly and service is done in a timely manner. Mike is always willing to thoroughly answer any questions that come up . More

by Luisa
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Mike Pfender

May 02, 2024

Shottenkirk Toyota Weatherford responded

Luisa, thanks so much for the kind words. We're completely dedicated to providing top quality service and we're glad to hear that your experience reflected this dedication. We appreciate the time it took for you to give us this feedback. At Shottenkirk dealerships, we always strive for service excellence. Let us know if we can do anything else and thanks again - Shottenkirk Toyota Weatherford!

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