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Mike Kessler
Mike Kessler at Shottenkirk Toyota Weatherford

Mike Kessler | Page 9

Service Manager

Shottenkirk Toyota Weatherford

3131 Fort Worth Highway
Weatherford, TX 76086

Contact Me
4.8
88 Reviews

I'M MARRIED WITH 3 CHILDREN. LIVE IN BURLESON TX. HUGE TEXAS RANGER FAN.

Dealership Experience

6 yrs, 1 mo

Industry Experience

26 yrs, 8 mos

Languages Spoken

English English

4.8

88 Reviews

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88 Reviews of Mike Kessler

January 13, 2024

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Employee Rating

Mike was friendly, courteous and informative. Service was expedient. Waiting room was clean, coffee was good. More

by twaddarama
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Mike Pfender

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Jan 16, 2024

Shottenkirk Toyota Weatherford responded

Hi, thank you for your kind words. We feel our service department is one of the reasons customers continue to visit Shottenkirk Toyota Weatherford. Reviews like yours help us to make sure that we're meeting the needs of our customers and we're glad to hear that you were pleased with your visit. We look forward to seeing you at your next service appointment!

January 11, 2024

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Employee Rating

Quick and easy. Mike already knew what I wanted and made sure I was out in a timely manner. More

by Wwwheels50
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Mike Pfender

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Jan 11, 2024

Shottenkirk Toyota Weatherford responded

Hi, thank you for sharing your great experience with us. We appreciate your feedback and are happy to hear that we were able to meet your needs. We always strive to provide the utmost in quality and customer satisfaction. We look forward to assisting you with your future sales and service needs at Shottenkirk Toyota Weatherford!

December 20, 2023

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Employee Rating

Great place as always. Service is fast and complete. Beautiful new facilities. Parts department guys are the best! More

by kellycranford
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Mike Pfender , Kelly Cranford

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November 21, 2023

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Employee Rating

Excellent knowledge. Polite and smiling. Answered my questions without hesitation. So much so we hung around and bought a new 4runner. Experience was quick. Decisive and More

by phillips.dannie.dp
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Manny Martinez , Aubrey

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Nov 22, 2023

Shottenkirk Toyota Weatherford responded

phillips.dannie.dp, thank you for sharing your great experience with us. We appreciate your feedback and are happy to hear that we were able to meet your needs. We always strive to provide the utmost in quality and customer satisfaction. We look forward to assisting you with your future sales and service needs at Shottenkirk Toyota Weatherford!

November 07, 2023

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Employee Rating

They performed the required service on my 2023 RAV4 that was needed. They told my how to prevent mice in my AC fan. More

by Susan
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Robert Gordon , Tim Krolak

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Nov 08, 2023

Shottenkirk Toyota Weatherford responded

Susan, thank you for sharing this great feedback with us. The entire service department at Shottenkirk is committed to taking care of our customers. Reviews like yours help us to make sure that we're doing this and we're glad to hear that you were pleased with your visit. Thanks again!

October 31, 2023

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Employee Rating

Sherry is the best in the business! ! Go see her for all your service needs!! Very nice and helpful 👍 More

by patrickkemp0528
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Robert Gordon, Mike Pfender, Manny Martinez , Tim Krolak, Sherry Parker, Rachel Sims

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Nov 01, 2023

Shottenkirk Toyota Weatherford responded

patrickkemp0528, thanks so much for taking the time to share your feedback with us! We work hard to make sure our guests have a wonderful experience. We will share your comments with our team, and we look forward to seeing you at Shottenkirk Toyota Weatherford in the future!

October 28, 2023

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Employee Rating

Great service. Ridiculous that I have to write 15 words…get it together management for f*cks sake More

by Tanya Hewitt
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
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Oct 31, 2023

Shottenkirk Toyota Weatherford responded

Tanya Hewitt, thank you for sharing your experience with us. We appreciate your feedback!

October 10, 2023

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Employee Rating

Very considerate service and the entire process was done in less than expected time frame. Very pleased with service representative More

by joannhelgeson
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Mike Pfender

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Oct 11, 2023

Shottenkirk Toyota Weatherford responded

joannhelgeson, thanks so much for the kind words. We're completely dedicated to providing top quality service and we're glad to hear that your experience reflected this dedication. We appreciate the time it took for you to give us this feedback. At Shottenkirk dealerships, we always strive for service excellence. Let us know if we can do anything else and thanks again - Shottenkirk Toyota Weatherford!

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