Mike Korallus | Page 18

Great car buying experience. This was my second experience with Infiniti of Naperville. I went back because of how well I was treated and how professional the process was the firs This was my second experience with Infiniti of Naperville. I went back because of how well I was treated and how professional the process was the first time. My salesperson, Randy Chin, worked through all the variations I asked of him and Mike Korallus, the GM, made me feel like the most important person in the dealership. Highly recommend working with this outstanding team. More

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Great experience purchasing my 1st Infiniti Great experience working with Mike Swanson on the purchase of my certified preowned JX35. I traded in my BMW X5. Not only was Mike awesome to work w Great experience working with Mike Swanson on the purchase of my certified preowned JX35. I traded in my BMW X5. Not only was Mike awesome to work with, but he was great with my son too. This was my first ever Infiniti purchase and I am so pleased with the white glove service! After my purchase I saw a minor flaw in the vehicle and Mike Korallus was quick to make it right while Mike Swanson was out of the office. Overall, extremely pleased and enjoying my new ride! More

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Great Experience Sean and the team at Infiniti of Naperville were great to work with. This was my third vehicle with them and I look forward to a fourth in the future Sean and the team at Infiniti of Naperville were great to work with. This was my third vehicle with them and I look forward to a fourth in the future More

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Brutal This dealership is brutal. I bought my vehicle there and paid extra for a remote start. I paid a lot more than normal for a remote start, but I wanted This dealership is brutal. I bought my vehicle there and paid extra for a remote start. I paid a lot more than normal for a remote start, but I wanted it done by the dealer and done right so I didn't have problems down the road. Well, the dealer used a third party vendor to do the work without telling me (although i paid the dealer and have a receipt from the dealer) and it's been a nightmare ever since. After having to bring the car in at least two dozen times to have work done with this remote start, I basically gave up and accepted it would never work right. The much bigger issue though, is the extensive work done in conjunction with this remote start basically destroyed the electrical system of my vehicle, and it has not started since May 4- 45 days ago. I have the vehicle at a different Infiniti dealer who has been running all sorts of tests and diagnostics to pinpoint what the problem is. The car is such a mess that it has taken weeks for them to get to the bottom of the exact problem. This other dealer is appalled that the electrical system was in the condition it was and they are appalled that Infiniti of Naperville refuses to step up and take responsibility for the problems they caused. I guess that's just business as usual at Infiniti of Naperville. I've spoken to everyone there from the General Manager on down and they all have the same message - go pound sand. There are so many other Infiniti dealers out there. If you want to avoid headaches and dreadful service, please choose a different dealer. Trust me. You'll thank me. More

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New car This is by far the best dealership I have purchased cars from. The process was extremely easy and no hassle or pressure to buy. Sean was a man of his This is by far the best dealership I have purchased cars from. The process was extremely easy and no hassle or pressure to buy. Sean was a man of his word and didn't try to up sell me nor did he try to over price the vehicle. The entire staff was incredible from the general manager to the finance guy. The knowledge of the product was impressive as well. More

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Overall Satisfied 100%/Come See Them! I recently purchased a certified pre-owned 2012 Infiniti 25x from Adam Murczek and he and his team listed below really was patient with and worked th I recently purchased a certified pre-owned 2012 Infiniti 25x from Adam Murczek and he and his team listed below really was patient with and worked the numbers to my liking so I could be comfortable making my car note. Adam is really knowledgeable about cars in general and furthermore, he is willing to tell you advice like he would tell his own son or daughter. Mike Korallus and Ray Wolski worked magic and I got very close to my most ideal payment number, but overall they are super nice and also even after more than a few hours they never rushed me and my mom and I would recommend all three and I am sure the rest of the team there is exceptional. Also Christian helped me online with a few questions so he was cool too. More

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Tremendous professionalism and service I recently purchased a 2016 Infiniti QX 80. Randy Chin was professional, knowledgeable , and courteous . Naperville Infiniti has been outstanding in I recently purchased a 2016 Infiniti QX 80. Randy Chin was professional, knowledgeable , and courteous . Naperville Infiniti has been outstanding in every way and I would recommend them to anybody . The service department and Kelvin Nunez were professionsal and informative about issues regarding my new vehicle . Thanks for everything ! More

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Better than most They have a great selection of cars and the prices aren't too bad for the area. The infinity G 37 line and Q 5p line Great cars and I will be driving They have a great selection of cars and the prices aren't too bad for the area. The infinity G 37 line and Q 5p line Great cars and I will be driving his cars for the next decade. If they don't have what you want here I know the Infiniti of Claredon Hills store is great as well. They're owned by the same people and if you have any questions over there ask for Peter . But Mike at Naperville Infiniti can offer you the same deal as Peter can since they are related and I have the same goal. 100% customer satisfaction. More

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