Mike Korallus | Page 18

Great Customer Service and Reasonable Price Mike, Doug, Dallas and Sean were great to work with. They treated us very well and made the car buying experience simple and streamlined. This is the Mike, Doug, Dallas and Sean were great to work with. They treated us very well and made the car buying experience simple and streamlined. This is the second car we've purchased here. Our purchase/lease deal was done efficiently and we are now driving a new QX60. I would recommend Infiniti of Naperville to anyone. More

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Friendly and creative in finding a way to make it work Mark was very helpful and friendly throughout my 3 hour sales process, and remained patient. There was no pressure, and the team here found a way to g Mark was very helpful and friendly throughout my 3 hour sales process, and remained patient. There was no pressure, and the team here found a way to get me the numbers that made sense for me. I'm a very excited first time Infiniti owner! More

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Friendly Welcoming Staff/Management The Infiniti dealership has great management and Adam is a wonderful salesman to work with. He was very friendly, knowledgeable, and willing to take t The Infiniti dealership has great management and Adam is a wonderful salesman to work with. He was very friendly, knowledgeable, and willing to take the time to show is different cars and explain different features and financing options More

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Outstanding service!!! The showroom is impressive. I was almost afraid to touch the cars, they are so beautiful. But it was the exceptional and may I add surprising teamwor The showroom is impressive. I was almost afraid to touch the cars, they are so beautiful. But it was the exceptional and may I add surprising teamwork of the sales staff that made my experience complete! How refreshing to be treated so well, in a world where I thought professionalism was non exsistant! Thank you so very much!!! More

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Great Dealer to do business with! Walked in to this dealer to see an 11 Acura MDX, was nicely greeted by a nice lady who introduced me to Adam Murczek. Adam is a nice guy who took his Walked in to this dealer to see an 11 Acura MDX, was nicely greeted by a nice lady who introduced me to Adam Murczek. Adam is a nice guy who took his time to take me on a nice long test drive of the vehicle which he never rushed me. He even told me that I can test drive longer if I wanted to. More

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Great car buying experience. This was my second experience with Infiniti of Naperville. I went back because of how well I was treated and how professional the process was the firs This was my second experience with Infiniti of Naperville. I went back because of how well I was treated and how professional the process was the first time. My salesperson, Randy Chin, worked through all the variations I asked of him and Mike Korallus, the GM, made me feel like the most important person in the dealership. Highly recommend working with this outstanding team. More

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Great experience purchasing my 1st Infiniti Great experience working with Mike Swanson on the purchase of my certified preowned JX35. I traded in my BMW X5. Not only was Mike awesome to work w Great experience working with Mike Swanson on the purchase of my certified preowned JX35. I traded in my BMW X5. Not only was Mike awesome to work with, but he was great with my son too. This was my first ever Infiniti purchase and I am so pleased with the white glove service! After my purchase I saw a minor flaw in the vehicle and Mike Korallus was quick to make it right while Mike Swanson was out of the office. Overall, extremely pleased and enjoying my new ride! More

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Great Experience Sean and the team at Infiniti of Naperville were great to work with. This was my third vehicle with them and I look forward to a fourth in the future Sean and the team at Infiniti of Naperville were great to work with. This was my third vehicle with them and I look forward to a fourth in the future More

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Brutal This dealership is brutal. I bought my vehicle there and paid extra for a remote start. I paid a lot more than normal for a remote start, but I wanted This dealership is brutal. I bought my vehicle there and paid extra for a remote start. I paid a lot more than normal for a remote start, but I wanted it done by the dealer and done right so I didn't have problems down the road. Well, the dealer used a third party vendor to do the work without telling me (although i paid the dealer and have a receipt from the dealer) and it's been a nightmare ever since. After having to bring the car in at least two dozen times to have work done with this remote start, I basically gave up and accepted it would never work right. The much bigger issue though, is the extensive work done in conjunction with this remote start basically destroyed the electrical system of my vehicle, and it has not started since May 4- 45 days ago. I have the vehicle at a different Infiniti dealer who has been running all sorts of tests and diagnostics to pinpoint what the problem is. The car is such a mess that it has taken weeks for them to get to the bottom of the exact problem. This other dealer is appalled that the electrical system was in the condition it was and they are appalled that Infiniti of Naperville refuses to step up and take responsibility for the problems they caused. I guess that's just business as usual at Infiniti of Naperville. I've spoken to everyone there from the General Manager on down and they all have the same message - go pound sand. There are so many other Infiniti dealers out there. If you want to avoid headaches and dreadful service, please choose a different dealer. Trust me. You'll thank me. More

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New car This is by far the best dealership I have purchased cars from. The process was extremely easy and no hassle or pressure to buy. Sean was a man of his This is by far the best dealership I have purchased cars from. The process was extremely easy and no hassle or pressure to buy. Sean was a man of his word and didn't try to up sell me nor did he try to over price the vehicle. The entire staff was incredible from the general manager to the finance guy. The knowledge of the product was impressive as well. More

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