Randy Chin

Randy was a pleasure to do business with. He was friendly and knowledgeable. My family and I truly enjoyed our time with him. First class dealership. Would HIGHLY recommend shopping with th He was friendly and knowledgeable. My family and I truly enjoyed our time with him. First class dealership. Would HIGHLY recommend shopping with them. More

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It’s not often that I say this but I had a pleasant experience while shopping for our new Honda CRV. The customer service was excellent not pushy. We came from out of state and really did not have our experience while shopping for our new Honda CRV. The customer service was excellent not pushy. We came from out of state and really did not have our paperwork situated properly, Randy and the guys at Infiniti really stepped up and helped us out. I would recommend this dealership to anybody! More

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This was my 4th vehicle purchased from Infiniti of Naperville. For this particular vehicle, we actually looked at numerous other makes/models and visited several dealerships in the area before landin Naperville. For this particular vehicle, we actually looked at numerous other makes/models and visited several dealerships in the area before landing on the QX60. I should have known better, because no other vehicle and/or dealership experience compares to the quality product and service you receive from Infiniti of Naperville. They take a big decision like a vehicle purchase and make the entire process stress free with no added pressure. I've known our salesperson Randy Chin for years. He is as honest, trustworthy and knowledgeable as anyone we've met in this business. Thanks, and kudos to him and the entire team at Infiniti of Naperville. Another top-notch experience! More

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The car. Buying process was simple and easy. Would highly recommend this dealership. never any pressure. Buying process was simple and easy. Would highly recommend this dealership. never any pressure. More

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Randy was great to work with at the Naperville Infiniti dealership! Highly recommend going to this location and working with Randy! dealership! Highly recommend going to this location and working with Randy! More

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I’ve always had a great experience with both the sales and service team in terms of how they received and treated customers — professional and welcoming every time. However, despite the vehicle being unde and service team in terms of how they received and treated customers — professional and welcoming every time. However, despite the vehicle being under an extended warranty, a recurring issue with my 2019 QX50 couldn’t be resolved, which unfortunately led me to trade it in. On the bright side, the sales team made the transition smooth. Randy and Joseph were excellent — knowledgeable, professional, and a pleasure to work with. More

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Seamless experience. Easiest, no hassle car purchase ever. Freindly, efficient and walked away with a great car. Easiest, no hassle car purchase ever. Freindly, efficient and walked away with a great car. More

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I've been looking online for some time to replace my ancient 2004 Saturn and finally found a decent used 2015 Ford at a reasonable price. Staff at Infiniti was pleasant, courteous, helpful, professional ancient 2004 Saturn and finally found a decent used 2015 Ford at a reasonable price. Staff at Infiniti was pleasant, courteous, helpful, professional. I'm 82 years old and appreciate the painless process to drive home with a reliable vehicle. More

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Randy was great. He made the purchase process very smooth and was very helpful throughout. He was very easy to work and communicate with and I enjoyed my experience. He made the purchase process very smooth and was very helpful throughout. He was very easy to work and communicate with and I enjoyed my experience. I would be happy to work with him again on a future car purchase. More

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Excellent service by everyone involved. Worked with Randy, Shawn, and Joseph to finance a great used vehicle we always wanted. Smooth process from test drive all the way to financing. Glad Worked with Randy, Shawn, and Joseph to finance a great used vehicle we always wanted. Smooth process from test drive all the way to financing. Glad we decided on it, I am sure we will enjoy the vehicle years to come. Surely a pleasant experience. Thanks. More

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