Randy Chin

We really enjoyed our experience with Infiniti of Naperville. We have specific criteria for what we wanted in a vehicle, and Randy was very patient & professional during the process. He reached out Naperville. We have specific criteria for what we wanted in a vehicle, and Randy was very patient & professional during the process. He reached out as soon as one arrived at their dealership and we made a deal in less than an hour! More

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I had a great experience at Infiniti of Naperville. The dealership was clean, organized, and very efficient throughout the entire process. I was given a fair and transparent quote upfront for both the The dealership was clean, organized, and very efficient throughout the entire process. I was given a fair and transparent quote upfront for both the new vehicle and my trade-in, which made the experience refreshingly straightforward. There was a real sense of mutual respect between the buyer and seller, and I never felt pressured or like I needed to haggle to get a fair deal. I did quite a bit of shopping around at different dealerships before making my decision, and I’m very glad I chose Infiniti of Naperville. Overall, it was a smooth, honest, and hassle-free experience. I would definitely recommend giving them a look if you’re in the market for a new vehicle. More

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This dealership was easy to work with, straight forward and efficient. We had a great experience with Randy, Dale and all the team members we worked with. They even gave our 4 year old snacks and thi and efficient. We had a great experience with Randy, Dale and all the team members we worked with. They even gave our 4 year old snacks and things to color during the process. They even let her play “test drive” on all the cars in the show room while we waited for our turn with financing. Pleased with our experience with Infiniti of Naperville! More

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Randy was a pleasure to do business with. He was friendly and knowledgeable. My family and I truly enjoyed our time with him. First class dealership. Would HIGHLY recommend shopping with th He was friendly and knowledgeable. My family and I truly enjoyed our time with him. First class dealership. Would HIGHLY recommend shopping with them. More

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It’s not often that I say this but I had a pleasant experience while shopping for our new Honda CRV. The customer service was excellent not pushy. We came from out of state and really did not have our experience while shopping for our new Honda CRV. The customer service was excellent not pushy. We came from out of state and really did not have our paperwork situated properly, Randy and the guys at Infiniti really stepped up and helped us out. I would recommend this dealership to anybody! More

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This was my 4th vehicle purchased from Infiniti of Naperville. For this particular vehicle, we actually looked at numerous other makes/models and visited several dealerships in the area before landin Naperville. For this particular vehicle, we actually looked at numerous other makes/models and visited several dealerships in the area before landing on the QX60. I should have known better, because no other vehicle and/or dealership experience compares to the quality product and service you receive from Infiniti of Naperville. They take a big decision like a vehicle purchase and make the entire process stress free with no added pressure. I've known our salesperson Randy Chin for years. He is as honest, trustworthy and knowledgeable as anyone we've met in this business. Thanks, and kudos to him and the entire team at Infiniti of Naperville. Another top-notch experience! More

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The car. Buying process was simple and easy. Would highly recommend this dealership. never any pressure. Buying process was simple and easy. Would highly recommend this dealership. never any pressure. More

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Randy was great to work with at the Naperville Infiniti dealership! Highly recommend going to this location and working with Randy! dealership! Highly recommend going to this location and working with Randy! More

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I’ve always had a great experience with both the sales and service team in terms of how they received and treated customers — professional and welcoming every time. However, despite the vehicle being unde and service team in terms of how they received and treated customers — professional and welcoming every time. However, despite the vehicle being under an extended warranty, a recurring issue with my 2019 QX50 couldn’t be resolved, which unfortunately led me to trade it in. On the bright side, the sales team made the transition smooth. Randy and Joseph were excellent — knowledgeable, professional, and a pleasure to work with. More

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Seamless experience. Easiest, no hassle car purchase ever. Freindly, efficient and walked away with a great car. Easiest, no hassle car purchase ever. Freindly, efficient and walked away with a great car. More

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