Mike Kydd | Page 3

Amazing experience at this dealership. We Will definitely purchase future vehicles from this dealership. Brad and Mike were wonderful to work with at this dealership. definitely purchase future vehicles from this dealership. Brad and Mike were wonderful to work with at this dealership. More

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I recently received an excellent deal on a new 2021 Jeep Cherokee at Heritage Jeep Parkville. They did not have the color interior I wanted in stock. So, to please me, they exchanged with another dealer to Cherokee at Heritage Jeep Parkville. They did not have the color interior I wanted in stock. So, to please me, they exchanged with another dealer to get me exactly what I wanted. They gave me a excellent deal on my trade-in too. Jeep & Heritage had employee pricing and special discounts going as well, so I got an extremely excellent price. The salesman, Michael Kydd did a great job and was one of the better salemen I've come across. I highly recommend him and Heritage Jeep. I'm glad I shopped there. More

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Ordering a jeep was easy My husband and I have been researching the perfect wrangler for a while now. We knew exactly what we wanted and we couldn't find anything on the lot. My husband and I have been researching the perfect wrangler for a while now. We knew exactly what we wanted and we couldn't find anything on the lot. This meant factory ordering a jeep. When Mike approached us we got straight to business and told him we knew exactly what we wanted and intended on factory ordering our jeep. He plugged in all the stuff we wanted and did one finally search of jeeps in the area before giving us the print out of how much this thing was going to cost us. We knew how much MSRP was going in and were pleased to see he offered us lower than that. A quick credit check to make sure we were good to buy this expensive jeep and we had successfully factory ordered our vehicle. 13 days after we ordered we got the call. Our jeep was shown as shipped and we could expect it soon. It was on the lot 3 days later. We know we got extremely lucky with how quickly our jeep came in. The whole experience from ordering the jeep with Mike to signing the financial papers with Jason was a positive experience. More

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Wrangler Before even going into the dealership I had been talking to Dan about what Jeep I wanted. They didn't have one there but he searched and got me the Je Before even going into the dealership I had been talking to Dan about what Jeep I wanted. They didn't have one there but he searched and got me the Jeep I wanted within a monthly payment I could afford. Great overall experience. More

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Horrible customer service. Horrible service department. Unprofessional, service dept.is awful. Repeatedly said there was no issue with my Pacifica when it violently jerks into gears and has multiple other i Unprofessional, service dept.is awful. Repeatedly said there was no issue with my Pacifica when it violently jerks into gears and has multiple other issues. Customer service at this dealership is subpar to say the least. Will never purchase another vehicle nor will any of our friends or family. Worst car buying and service department experience ever! More

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Very comfortable!! Brian was very knowledgeable , thorough, professional, and bent over backward to help in any way he could. I did not feel pressured in any way and fel Brian was very knowledgeable , thorough, professional, and bent over backward to help in any way he could. I did not feel pressured in any way and felt that this buying experience was more comfortable than any I have experienced and I have had quite a few. I could not have been more pleased!! More

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Great job Dave has been an exceptional employee, and taking care of my van and I. Oil change went well, very happy with overall service will be checking back i Dave has been an exceptional employee, and taking care of my van and I. Oil change went well, very happy with overall service will be checking back in for recall More

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Great experience This was my second time purchasing from Heritage and Mike Kydd. Just as the first time, the deal was seamless and I am extremely happy. I would recomm This was my second time purchasing from Heritage and Mike Kydd. Just as the first time, the deal was seamless and I am extremely happy. I would recommend Mike and Heritage with no hesittion. More

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Best Salesperson in Local Area. No games, Just the truth Mike and the entire staff at Heritage Jeep in Parkville were amazing. We have bought a car with the dealership before and decided to come back due to Mike and the entire staff at Heritage Jeep in Parkville were amazing. We have bought a car with the dealership before and decided to come back due to the amazing staff. Mike is a no games kind of salesperson, which I appreciate and love. He gives only the truth and is not interested in playing games with customers. This is the exact reason why we bought another jeep using him. He is truly amazing. Great dealership and as long as they have have guys like Mike this will continue to be a successful business. More

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Outstanding Knowledgeable ,helpful, considerate,understanding, Dan, Brian and Mike could not be more helpful no detail left undone. Very nice showroom, very comfo Knowledgeable ,helpful, considerate,understanding, Dan, Brian and Mike could not be more helpful no detail left undone. Very nice showroom, very comfortable work areas. Will be referring customers! More

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