Mike Kydd | Page 4

Outstanding customer service and buying experience The staff at this dealership made my car buying experience quick, easy and painless. Mike Kydd was patient and thorough in explaining my options and f The staff at this dealership made my car buying experience quick, easy and painless. Mike Kydd was patient and thorough in explaining my options and features in my new vehicle while general manager, Mitch Giller, went above and beyond to ensure that I was satisfied with my purchase. The entire staff here is friendly, welcoming, and were overall a pleasure to work with. I plan on pursuing all my future car buying needs through this dealership! More

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Search for Dodge Ram ProMaster Mike was able to guide me in my search for a Dodge Ram ProMaster within a reasonable distance from my home in Glen Arm Md. Mike was able to guide me in my search for a Dodge Ram ProMaster within a reasonable distance from my home in Glen Arm Md. More

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Best Car Buying Experience This was the 'Best' car buying experience we have had. Mitch Giller and Mike Kydd made the process easy and enjoyable. I would highly recommend you This was the 'Best' car buying experience we have had. Mitch Giller and Mike Kydd made the process easy and enjoyable. I would highly recommend you visit Mitch and his team for a truly exceptional car buying experience!!! More

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2018 Pacifica purchase A++ experience Very satisfied with the entire process, start to finish. My sales rep, Mike Kydd, was extremely easy to work with, no games, no hidden costs. Very satisfied with the entire process, start to finish. My sales rep, Mike Kydd, was extremely easy to work with, no games, no hidden costs. More

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Excellent!! My husband and I have purchased multiple vehicles here and also sent our friends here as well. Chad is amazing - he always helps us find everything we My husband and I have purchased multiple vehicles here and also sent our friends here as well. Chad is amazing - he always helps us find everything we are looking for at a price that works for us. The process is seamless and easy overtime we go. All the staff there are friendly, knowledgeable and helpful. We always walk out happy! More

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Excellent from beginning to end. I had already visited another local dealership but it was Mike at Heritage who took the time to listen to what I wanted, show me a few options that we I had already visited another local dealership but it was Mike at Heritage who took the time to listen to what I wanted, show me a few options that were spot-on, and price a fair and transparent deal. I will buy all my cars from Heritage from now on. More

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Amazing! Heritage and all of the men I interacted with during my buy were amazing. They worked with me to get the price I wanted as well as explaining the proc Heritage and all of the men I interacted with during my buy were amazing. They worked with me to get the price I wanted as well as explaining the process of buying to me along the way. I have nothing but good things to say! More

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Exceeded all expectations I came in for a test drive and drove away with a new car and some new friends. Who knew buying a car could be so much fun?! I wasn't expecting much fr I came in for a test drive and drove away with a new car and some new friends. Who knew buying a car could be so much fun?! I wasn't expecting much from the experience other than some new information and a solid test drive. I made the trip from Lancaster to Baltimore (because everything is better in Maryland) and was prepared for the worst. What I got instead was respect, kindness, and an amazing Jeep. Mike was so much fun. He was incredibly knowledgeable, honest, and so kind. I appreciated Mike's willingness to help me and the level of enjoyment throughout the whole experience evaporated all of my skepticism. Thank you Mike, you are an awesome person! More

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Highly recommend I have always wanted a Jeep Wrangler Unlimited. When I checked with my local (small inventory) dealers in Delaware, I walked away disappointed. Now I I have always wanted a Jeep Wrangler Unlimited. When I checked with my local (small inventory) dealers in Delaware, I walked away disappointed. Now I can see that those "Can I help you / chat things" really work! Mike Kydd contacted me, and I gave him my long list of expectations. He did everything in his power to get me in my amazing 2017 Wrangler Unlimited. I could not be happier with my Jeep or the service and professionalism at Herritage. I drove 2 hours to get there, and Mike sure made good on his promise to send me home in a Jeep that I could actually afford to enjoy. I love my Jeep, and my middle school-aged daughter is certain that her popularity just went off the chart. Mike Kydd and Herritage Jeep will definitely get my business again and again. More

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Best experience ever!! Mike was probably the nicest, kindest, patient salesmen I have ever worked with. Our deal wasn't a normal walk in and make a deal and walk out. He wen Mike was probably the nicest, kindest, patient salesmen I have ever worked with. Our deal wasn't a normal walk in and make a deal and walk out. He went above and beyond to make it happen. I would recommend mike to anyone looking for a new vehicle. By far the best car buying experience we have had. More

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