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Mike Loch
Mike Loch at James Wood AutoPark

Mike Loch | Page 2

GMC Sales Manager

James Wood AutoPark

3906 I-35E South
Denton, TX 76210

4.8
24 Reviews
4.8

24 Reviews

Write a Review

24 Reviews of Mike Loch

April 14, 2024

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Employee Rating

I asked for a fair deal and they offered my a fair deal on the first try. It was enjoyable not to have to waste time going back and forth. More

by jr3421
Recommend Dealer
Yes

Other Employees Tagged: BJ Worley

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Apr 16, 2024

James Wood AutoPark responded

We appreciate your amazing review and are glad to hear that you enjoyed the customer service you received from us. We will certainly share your feedback with our entire team, and encourage you to contact us or stop by for a visit again if you need any further assistance. Sincerely, James Wood AutoPark Management | 940-591-9663

March 22, 2024

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Smoothest process ever. Didn’t have to waste time working on the price. The best price was offered from the beginning. Michel Woods, Mr. Loch, and Don made the buying ex More

by Sawyer Smallwood
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Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Michel Woods

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Mar 25, 2024

James Wood AutoPark responded

Sawyer, we're pleased to hear that our team took care of you and that everything went very smoothly. We hope to see you again in the future. Sincerely, James Wood AutoPark Management | 940-591-9663

March 09, 2024

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I passed up 3 GMC dealerships to go to James Woods Denton because I’m a return customer More

by jmorenoc5
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Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Denny Aldridge, BJ Worley

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Mar 11, 2024

James Wood AutoPark responded

Your review brightened our day! Thank you for sharing your positive experience, and we'd love to have you back at our dealership. Sincerely, James Wood AutoPark Management | 940-591-9663

March 08, 2024

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I have been a big supporter of James Wood for over 40 years now, if it isn’t broke don’t fix it. Where else can you call and always get a kind voice to answer. Here is to 40 more years. More

by rkroberts127
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Workmanship
Service Time
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Recommend Dealer
Yes

Other Employees Tagged: Sheldon Jeffcoat, Katie Wilkins, Matt Taylor, Phillip Surles, Denny Aldridge, BJ Worley, Gavynn Norris

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Mar 11, 2024

James Wood AutoPark responded

We're grateful for your kind words! Thank you for choosing us, and we can't wait to see you again in the future. Sincerely, James Wood AutoPark Management | 940-591-9663

February 02, 2024

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Mike And the team did a great job and would recommend them to all my friends. More

by stixball10
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Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Michel Woods

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Feb 02, 2024

James Wood AutoPark responded

We cannot thank you enough for your wonderful review of James Wood AutoPark and for your referrals and recommendation! It was a pleasure to assist you and please let us know when we can do so again! Sincerely, James Wood AutoPark Management | 940-591-9663

December 27, 2023

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Very professional. Not pushy. No pressure. With that being said, i always feel I'm purchasing a vehicle from someone whom actually cares about me being a customer for More

by kenowensbattery
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Wendy Deter, BJ Worley, Mike Belew , Doug Richey and his parts department staff. Both front and back

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Dec 28, 2023

James Wood AutoPark responded

Thank you for this amazing review! We really appreciate your business. Sincerely, The James Wood Buick GMC Denton Team

November 30, 2023

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Everyone i talked to was very helpful and friendly. I would definitely go back and will recommend James Wood Autopark to others . More

by channajh
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Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Michel Woods

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Dec 01, 2023

James Wood AutoPark responded

Thank you for taking the time to submit this amazing feedback. Our team takes pride in their fast, friendly, and efficient customer service and will be ecstatic to hear that you left James Wood Buick GMC Denton satisfied. We are very appreciative of your 5-star review and recommendation. Please don't hesitate to reach out with any questions and we hope you enjoy your new vehicle! Sincerely, The James Wood Buick GMC Denton Team

November 08, 2023

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Employee Rating

Unavailable and unreliable. Service advisors are clueless about what is going on with the vehicle brought in for warranty or service. More

by llofox29
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No

Other Employees Tagged: Gavynn Norris

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Nov 09, 2023

James Wood AutoPark responded

We would like to speak with you directly in order to better understand the circumstances you’ve described and reach a satisfactory resolution together. Please contact us directly at your earliest convenience. Thank you, we look forward to speaking with you. Sincerely, The James Wood Buick GMC Denton Team

November 06, 2023

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Give me more words and I'll tell you what I really think about it !!!!!!! More

by mearslp
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Wendy Deter

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Nov 09, 2023

James Wood AutoPark responded

Thank you for sharing your experience with us. We strive to ensure an excellent experience and we want to learn more about what took place. Please contact us at your convenience. Sincerely, The James Wood Buick GMC Denton Team

Nov 06, 2023

mearslp responded

No problem with dealership. Raymond always great. Upset because I got a lemon. Bought a Canyon in 2021. Was told by Loch that he had everything on it. Told both Wendy and me. Guess what, nope! Traded it for 2022 seirra that turned out to be in shop more than my garage. Now I trade for another truck. My issue is they are making money off me because I wasn't told truth when I bought Canyon. Loch seem to find that funny when i was upset. Laughing when I was expressing what I felt. If he had told me the truth first time, I would still had a truck I wanted. He didnt care and you could tell it. When I bought 2022, got an extended warranty. Both my husband I asked and was told it was to go in effect after GMC warranty, only to find out that was a lie. The guy that helped us again was the guy that had told us. No I never call it a warranty. He changed his story around to cover himself. Made the mistake of calling it a warranty again. Get some guy to handle us to do finale paperwork. He over played the roll. He admitted that he was helping us because he knows how to handle people. He has special training for this. He admitted that they named us Hot Crackers! I really appreciate that. Showed me he wasn't trained very well. I'm sure we know who made that up. No issues with dealership. Will still recommend them. Just warn if they deal with certain people, to make sure and check out everything they are told. I hate when people don't tell the truth.

Nov 06, 2023

mearslp responded

Same

October 01, 2023

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James Wood Autopark is a no nonsense Dealer. They will sell you a vehicle and back it to the best of there ability. More

by Robert.Gindorf
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Workmanship
Service Time
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Recommend Dealer
Yes

Other Employees Tagged: Sheldon Jeffcoat, Jarrett Abel, Tammy Brooks, Edwin Chan

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Oct 04, 2023

James Wood AutoPark responded

Robert, we are truly dedicated to providing quality customer service in all areas of our dealership. Thank you for taking the time to notice those efforts and for leaving such an awesome review! Sincerely, The James Wood Buick GMC Denton Team

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