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Mike Lombrozo
157 Reviews
Very down to earth super professional and I'm here just to make people smile and make sure the customers happy and this is the most important for me. This is the Bible that I go by every day.
Read moreDealership Experience
5 yrs, 6 mos
Industry Experience
5 yrs, 6 mos
Specialties & Trainings
Authorized Cadillac dealership training certificates
EnglishEmployee Video
157 Reviews
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157 Reviews of Mike Lombrozo
June 20, 2025
Since I started to contact Ocean to check about the new Escalade I was very well treated and during the purchase process even better ! All team is great ! Specially Michael !! Escalade I was very well treated and during the purchase process even better ! All team is great ! Specially Michael !! More
by PAULO9
Verified CustomerOther Employees Tagged: Jack Mitrani , Sofia
June 19, 2025
Michael is always helpful and professional. Staff are polite, food is great, and car wash after service is a nice bonus.” Staff are polite, food is great, and car wash after service is a nice bonus.” More
by DENYSP
Other Employees Tagged: Adriana Molina, Fabio Arciero
June 19, 2025
Not very truthful in their tactics . Also very non professional at returning phone calls . Be very careful on extended warranties . They work with 3 companies who are very shady. Also very non professional at returning phone calls . Be very careful on extended warranties . They work with 3 companies who are very shady. More
by LESTR
Other Employees Tagged: Fabio Arciero , Mike .. excellent sales person . Also Orlando in service is a good guy.
May 14, 2025
Michael Lombrozo was great he helped me out with my vehicle purchased, great service and the dealership itself. It’s really nice. It’s has a lot of amenities. The coffee was amazing. The people are sup vehicle purchased, great service and the dealership itself. It’s really nice. It’s has a lot of amenities. The coffee was amazing. The people are super friendly. Thank you so much again. More
by Alexandra
April 30, 2025
Excellent service highly recommended they treat you like you part of the family 5 star dealer you part of the family 5 star dealer More
by HERNANYOLI1424
Other Employees Tagged: Daniel Baster
March 25, 2025
Absolutely impressed with the service — fast, focused, and flawless from start to finish. Highly recommend! and flawless from start to finish. Highly recommend! More
by ANTON.ELIS
Other Employees Tagged: Zachary Dehring
March 04, 2025
I had an excellent experience purchasing my new car at Ocean Cadillac. Michael was professional, helpful, and made the entire process smooth from start to finish. They took the time to understand what I w Ocean Cadillac. Michael was professional, helpful, and made the entire process smooth from start to finish. They took the time to understand what I was looking for and helped me find the perfect vehicle. The staff was knowledgeable and transparent, and I never felt pressured at any point. I’m very happy with my new Cadillac and highly recommend Ocean Cadillac to anyone looking for a top-notch buying experience. More
by Damon
February 09, 2025
Terrible Customer Service – Felt Completely Judged! I recently visited Ocean Cadillac with my wife to check out the 2025 Cadillac Escalade. Our experience with the salesperson, Michael Lombrozo, was I recently visited Ocean Cadillac with my wife to check out the 2025 Cadillac Escalade. Our experience with the salesperson, Michael Lombrozo, was absolutely unacceptable. Instead of providing the professional service you’d expect when shopping for a luxury vehicle, he treated us as if we couldn’t afford it, making my wife feel so uncomfortable that she left the dealership in tears. I escalated the issue to the GM, who called me back two days later to explain the vehicle in detail and promised to follow up when another Escalade came in. Unsurprisingly, he never kept his word and never reached out. If you’re looking for a dealership that values its customers and treats everyone with respect, I strongly suggest taking your business elsewhere. Ocean Cadillac clearly lacks professionalism, integrity, and basic customer service. More
by Kevinmiami
January 29, 2025
Ocean Cadillac provides a large supply of all Cadillac models. Their staff is courteous and attentive. Michael Lombrozo, our salesperson, was easygoing and able to readily answer all questions we had abou models. Their staff is courteous and attentive. Michael Lombrozo, our salesperson, was easygoing and able to readily answer all questions we had about the model and features we were interested in. He worked hard to get us the best pricing for our new vehicle as well as for our trade-in. We would be happy to work with Michael again for future purchases! More
by HKerendian
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